Nothing, we had a great trip! Wifi could be a bit faster though

We loved the large rooms & bathrooms, the different terraces, such a beautiful spot to watch the hot air balloons - they literally come so close to the hotel you can talk to the people in the basket! The buffet breakfast was a high light, and the staff were incredible organising everything we needed. We loved our engagement photoshoot that we did on one of the terraces too! Such good value for money and a very friendly photographer.

Stayed in August 2023

The staff were so accomodating and lovely. We were able to have as much beverages as we liked and it was complimentary. Loved our stay at Zara cave hotel.

Stayed in July 2023

There was nothing to I can complain about. It was all as expected.

Exceptionally helpful staff, the reception team and the breakfast team are so friendly and helpful. The rooms were big and spacious. Everything was as advertised in the photographs, perhaps even better. The gentleman at reception helped us with arrangements of our hot air balloon flying booking and the camel ride to the valley. It was all so perfect.

Stayed in July 2023

This was a gorgeous hotel very centrally located with multiple beautiful terraces. The staff was incredible- definitely recommend staying here

Stayed in July 2023

LOCATION

Stayed in July 2023

There was no place to unpack our suitcase.

Very authentic cave but with comfortable finishes. Staff gave high level of service. Location was perfectly central and the balloons were in the sky above, just like the pictures. the breakfast was vast and delicious.

Stayed in July 2023

the property was stunning, the staff were incredible and always went over and beyond for us. the view of the balloons was incredible from the terraces. will definitely be coming back here

Stayed in July 2023

Everything was great. No complaints

The views, the ambience, the staff!! Everyone was very nice!

Stayed in July 2023

Cave rooms have some dust, is normal but aware is you book this type of room

Friends

Stayed in June 2023

We did a self drive tour in a people carrier (Peugeot traveller) and the roads within goreme are being revamped. So delivering and picking up the luggage was a little bit of a challenge. There is no on site parking, so we parked in the town which was a minor inconvenience, but one that we have seen often when staying in the historical portions of any of the older cities in Europe as a whole. This is no fault of the hotel, but it is worth knowing if you are going to do a similar self drive particularly with a big vehicle.

Emre the manager, and his staff were very helpful in every respect. The rooms were well appointed and spacious. The breakfast superb - as was the recommendation for a restaurant for dinner. We hired a guide recommended by Emre and did a self drive tour of the area, and this was just perfect for our family. We went on a balloon ride that was arranged through the hotel and this also, was perfect. The room had complimentary cold drinks, and tea and coffee. In the morning, the balloons flew over the hotel at low altitude - this was quite a spectacle.

Stayed in June 2023

The additional bed in our room had a very hard and springy mattress.

Our room , in a fairy chimney was unique. I believe it's the only one in this hotel. The location of the hotel was in town center, close to a lot of good restaurants. The hotel also has 4 terraces , from which great city views can be had. The staff is very friendly and the breakfast is amazing with a wide spread. The staff was also helpful in arranging for tours and I believe that if you arrange two tours thru them, the return trip to the airport is free, usually costing 10 euros per person via a shuttle.

Stayed in July 2023

Nothing negative at all, I really enjoyed my stay.

Everything. It was a stunning property with a great location. Large clean room and bathroom, staff were exceptional, very lavish breakfast and plenty of terrace spots to relax and see the views including the hot air balloons.

Stayed in July 2023

Amazing castle

Stayed in July 2023

car parking is a problem in all of goreme :)

the staff was friendly and helpful they can guide you in the area most amazing attraction and the hotel itself was amazing and great for watching air balloons in down

Stayed in July 2023

amazing small boutique hotel , great location and staff was very supportive and tentative to our needs . the hotel has 4 terraces to watch the balloons , it’s spectacular.

Stayed in June 2023

amazing design and built from a cave

Stayed in June 2023

Nothing.

Everything was absolutely amazing! Staff went above and beyond. Location was perfect.

Stayed in June 2023

N/A

Excellent hotel buffet breakfast with many different options but the best was the traditional Turkish dishes. The staff were also very accomodating and hospitable - offering to help whenever they see you. It was super easy to organise activities and shuttle transportation through the hotel, so there’s no need to worry about separately booking a photographer or hotel because they work with some fantastic companies (we booked a sunrise photoshoot and tour of the main tourist attractions, otherwise known as the “red tour”).

Stayed in June 2023

friendly, polite, good price, great location

Stayed in June 2023

nothing

everything

Stayed in June 2023

we could hear some other guests being loud when they arrived late, but nothing really the hotel could have done

beautiful location, amazing staff going the extra mile. helped us with booking tours and a driver tailored to exactly where we wanted to go, no pressure on our itinerary. always served tea, water or coffee. best service we had in a while!

Stayed in May 2023

Everything was perfect

Very friendly staff

Stayed in June 2023

Staff were amazing, very helpful and knowledgeable! Room was restocked with water each day which was really great! great variety for breakfast and hotel was overall clean and beautiful!

Stayed in June 2023

Everything, was perfect. the rooms, eating areas and the balcony for viewing the balloons was absolutely phenomenal. The best hotel in Goreme

Stayed in June 2023

There's absolutely nothing to hate! We LOVE everything about it.

It was love at first sight when we reached the hotel. Love the beautiful architecture of the building and decorations used around the hotel. The location is also super convenient. Just a walking distance to all restaurants and souvenirs outlets. Also, hot drinks were free flowing. I could just go and get a cup of hot latte amd enjoy it on the terrace with a view to die for. A priceless experience for me and my family.

Stayed in May 2023