Everything was great.

We were at this hotel when the earthquake hit Hualien. We were very impressed with the staff and the professional way they handled the whole situation. The rooms were good sized and comfortable. We were happy to find out that they had a supper offer from 8:00-10:00pm and the added bonus of having washing machines and dryers without extra charge made the name of the hotel so fitting. We made use of the all day cafe where we could sit and discuss what we were going to do because the roads to the North were closed. We decided to stay one more night and enjoy the excellent hospitality.

Stayed in April 2024

Breakfast options could be improved.

The hotel is located near the train and bus station - which was great for our travel plans to Taroko Gorge. We found the room to be very clean and comfortable. Free coffee and snacks are available to guests in the afternoon.

Stayed in February 2024

Not really.

Good, high quality hotel. Staff were efficient and courteous. There are free ice cream cones in the cafe area. The room was well equipped, quiet and comfortable. A carpeted hallway kept down the noise. The hotel is an easy walk from the station and there are many nearby hotpot restaurants. Breakfast buffet was wide ranging, although not much Western food. Best of all was the free dinner from 8pm on the first night you stay - an excellent Chinese buffet.

Stayed in March 2024

The staffs are nice and pleasant. Room is clean. The location is great, a few minutes walking distance away from the train station. What are the special features are (1) free washes and dryers (2) free bikes (3) besides free breakfast, they offer free dinner with decent quality and variety, which I have never seen elsewhere. We rented our bikes, wandering through the city and beachfront, and returned to the hotel. Took a shower and went to the dinner buffet after taking a rest. What a lovely day.

Stayed in March 2024

Food options not that extensive Could have more options

Nice, clean and convenient

Stayed in February 2024

Not much negative overall. It was a good stay.

It was nice that the hotel offered nice buffet for breakfast and supper. We could also help ourselves to tea and ice-cream during the day. The hotel was also conveniently located.

Stayed in December 2023

Walking distance to train and bus stations which is very helpful if you're using Hualien as a base for exploring Taroko National Park. Dongdamen night market is a quick bus ride away with the local bus stop right down the road. Or you could borrow bikes from the hotel! Breakfast buffet was a good size with some vegetarian options available and clearly labeled. We were also surprised to find that the hotel provides light afternoon snacks and tea, a full supper buffet, and a 24hr ice cream station! The extra calories were very much appreciated as we were doing a lot of hiking in this area. Self service laundry facilities were very helpful for this reason as well. I was pleasantly surprised how many washers and driers were available for guests. Staff was very kind and offered us an upgrade to our room which was spacious, clean, and comfortable.

Stayed in January 2024

Free supper and snacks were great. We also utilised the free bike hire to get around town.

Stayed in December 2023

Nothing

Clean & spacious room with comfy beddings. Loved the complimentary supper buffet with very good variety of food from porridge to noodles to dessert to coffee n tea selections. There was even live music performance every night. The breakfast buffet was very good spread too.

Stayed in January 2024

Nothing

Room is big , family room have two bathrooms.

Stayed in January 2024

Really kind. They even found my lost money. Thank you so much.

Stayed in January 2024

The staff didn’t make up the room despite us informing the front desk of our intention

Close to the station Free breakfast, tea time, and dinner

Stayed in December 2023

Nothing

Their rooms and their food including breakfast and supper.

Stayed in December 2023

The staff was amazing. In addition, there were lots of very nice free amenities: breakfast, dinner, coffee and juice all day, laundry, bicycles, ice cream(!) and more.

Stayed in December 2023

A bit of a hike to get into the city itself with limited buses etc. however very close to the station and there are good restaurants close by, so that is the trade off

The size of the rooms was nice as we were staying as a family. The afternoon tea, supper buffet and breakfast very good.

Stayed in December 2023

There is no dislike - everything is perfect.

Good value, great location, and excellent breakfast would be the summary of my review. It was a great surprise that I found this Taiwanese hotel chain. The location is great - only 2 blocks from Hualien Train Station and one block from the car rental. The hotel offers surface and underground parking space (not mechanical), which is very convenient. The hotel room has many amenities that are reflecting the hotel’s detail-orientated minds. For example, they offered two different sets of Shower Gel, Shampoo, and Conditioners - one is floral and the other more masculine. There are pouches of milder cleanser for other’s needs. The hotel also has “night snack time” that offers crackers, cookies, ice creams, etc. The breakfast is magnificent. It even offers ice cream!! I will definitely book with this hotel chain if I visit Taiwan in the future.

Stayed in November 2023

Nothing.

We enjoyed breakfast.

Stayed in December 2023

A hotel with 5 star service, from a sumptuous spread of breakfast, tea and supper to thoughtful amenities like bottle sterilizers and clean toilets, this hotel surpasses expectations at an affordable price! Best herbal tea eggs. Keep it up! We will be back.

Stayed in December 2023

One of the best hotels in Hualien. Very good spread for breakfast and they even provide full spread supper from 8pm daily

Stayed in December 2023

Everything perfect in this hotel, starting with staff: all sectors, receptionists, restaurant/bar staff, housekeeping. Not only friendly and helpful but really efficient and supportive. Room was impeccably clean (no carpets but modern flooring!) and quiet despite central location (two minutes walk to the railway station). Service was excellent despite high affluence due to tourist groups and weekend. Complimentary, rich supper buffet and afternoon snacks including a well groomed ice-cream bar plus coffee/tea/juices for free. Ample choice for breakfast, both western and eastern style. A heartfelt recommendation if you stay in the area!

Stayed in December 2023

Some guests were very rude.

Very good location. Room is clean and reasonably sized. Breakfast and snack were included.

Stayed in November 2023

Many tour groups. As such, breakfast area was very crowded during early morning opening hours from 7 to 7.30am to cater for the tour groups leaving hotel around 8.30am. If you don't like the crowds, you can have your breakfast later around 8.30 to 9am.

Hotel room was quiet and clean. Bed was comfortable and toilet facilities were all working well. Breakfast spread was good. Hotel even provide supper from 8 to 10pm Location was within a short walking distance to the Hualien train station

Stayed in November 2023

Big room with lots of beds / space. Friendly staff and very helpful.

Stayed in October 2023

Too crowded with groups

facilities are great, self laundry service and snacks. Lots of eatery near hotel

Stayed in November 2023