It is inconvenient to get out of the parking garage.

The room is spacious, the bed is very comfortable, the amenity is very good, and there are plenty of additional suppliers, such as plates, silver ware, tea/coffee bags, bath robes, slippers, etc. Provided self parking is a plus even though it is a slightly hard to get to. Due to our special request, we got upgraded rooms without paying extras. The staffs are very friendly and helpful.

Stayed in April 2024

The immediate surroundings of the hotel, particularly the main station area, are quite busy and somewhat run-down. The breakfast area would benefit from more natural light and is often crowded. Additionally, the tables are placed very close together in certain parts of the room. In our room, the air conditioning could not be adjusted to a specific temperature; it could only be turned off or set to blow rather cold air, regardless of the temperature displayed on the control.

Upscale hotel. Friendly service. The breafast buffet is very extensive. Spacious room.

Stayed in April 2024

For this trip, at Shanghai Pavilion, the options of dessert are comparatively fewer than that in January, 2024. Hope that there will be more options of dessert available at Shanghai Pavilion during my next stay at this hotel.

For breakfast there are the dishes for Oxidental food, Tailand food, Indian Food and local Taiwanese food. The regular coffee is extremely wonderful and rare for most travellers. The hotel upgraded my room for awarding my re-visit to this hotel within 3-month. The Shanghai Pavilion is a very nice place to enjoy the food of Shanghai style; the process of cooking for the food of Shanghai is quite subtle & delicate.

Stayed in April 2024

The hotel is spectacular. Just next to the train station (not the train station for the high speed train). Very clean, comfortable. Helpful staff. It has a nice swimming pool, but I have not used it... And... it seams it was built to withstand earthquakes, considering that I experienced the big earthquake here, at the 32nd floor :(

Stayed in April 2024

It didn’t include slippers.

The location was close to the train station, which was great.

Stayed in April 2024

They did not clean the bathroom during our stay

I liked the property a lot. It was very posh

Stayed in April 2024

NA

Clean, friendly staff, great location, room is spacious

Stayed in April 2024

The exterior glass windows of the room was extremely dirty/dusty, blocking the nice views!

-Convenient location! -Cleanliness of the room! -The buffet breakfast was sumptuous and delicious! -Happy staff!

Stayed in March 2024

Breakfast, room, location, all excellent. The staff was helpful; and the hospitality was great. Would stay again.

Stayed in April 2024

Little difficult to find the entrance coming from the train station through the mall

Location, value and extremely comfortable. Best hotel for the price in Taiwan. Views were also amazing

Stayed in March 2024

No coffee machine in room e.g. Nespresso

The French fries The washing line The view

Stayed in February 2024

Convenient location, polite staffs

Stayed in March 2024

Not easy to find for first time foreign tourists. Public access wifi & no security lift access. Hairdryer is a little weak.

Location is convenient to access buses and trains easily. Hotel staff were wonderful. Huge bed and rooms. Bathroom facilities were good.

Stayed in March 2024

No

Service and the room

Stayed in March 2024

Locattion was sexcelent if yiou are traveling by train. THe breakfasts were excellant. The rooms were large and comfortable.

Stayed in February 2024

spa, swimming pool

Stayed in February 2024

Except for that air conditioner is a bit cold in the restaurant, I cannot think of any demerits.

All great service in the hotel, especially to the guests with family. The environment is very cozy and gorgeous.

Stayed in January 2024

nothing

The soft pillow was the best! I would love to find one exactly like it! But we liked everything. Thank you

Stayed in February 2024

services and the facility

Stayed in February 2024

Clean, quiet, good amenities, centrally located, great staff

Stayed in February 2024

I have no idea.

I don’t have enough time to use it.

Stayed in February 2024

The four elevators are still too slow and cause long waits and traffic jams. Room service is very slow (one hour waits) and speaks very poor English, ordering is a challenge (the food is good though). There's massive construction at the station (early 2024) so to get to the city center you need to walk along a frankly dangerous road. The hotel design misses the mark for me and reminds me of a parking garage. Food smell from the 10th floor buffet fills the whole building. All in all it felt like good value for money but a little quirky and rough around the edges.

Big, clean and quiet room. Nice breakfast buffet. Friendly staff. Great wellness center (not cheap).

Stayed in January 2024

Nothing. It's flawless.

It's my 2nd time there and I will be coming there again. Can't imagine a better hotel in Tainan. Truly enjoyed walking/jogging through the area. All facilities are super well kept. Will miss it till my next time in Tainan.

Stayed in January 2024

The staff were exceptional.

Stayed in January 2024