Based on 53 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
8.8
Staff
9.3
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 May 2024
Ignacio
SpainOur honeymoon stay at the hotel in Moshi was absolutely magical. We were upgraded to the best room available and the staff went above and beyond to make our stay unforgettable. From separate romantic dinners to a bed decorated with flowers and a complimentary bottle of champagne, every detail was taken care of to ensure our experience was truly special. We highly recommend this hotel for anyone looking for a romantic getaway in Moshi.
Stayed in May 2024
Reviewed: 26 February 2024
Johanna
AustraliaNothing not to like. Except perhaps a fan or ac in the room
Beautiful gardens, beautiful location. Delicious food. Fantastic staff
Stayed in February 2024
Reviewed: 10 February 2024
Dan
United KingdomNothing
The view is divine, the staff are attentive and the garden feels like a sea of tranquility away from the chaos of Moshi centre
Stayed in February 2024
Reviewed: 4 November 2023
Marine
IndonesiaNothing
The staff attention, the beautiful view
Stayed in November 2023
Reviewed: 3 November 2023
Hattie
United KingdomKaliwa Lodge is a truly beautiful place to stay. The location is stunning and the accommodation far exceeded our expectations and the team there are very helpful and attentive
Stayed in November 2023
Reviewed: 29 August 2023
Jochen
GermanyNothing to complain about.
The new rooms with Kilimanjaro view are extraordinary, the team is extremly nice, food was excellent - all in all a wonderful stay at Kaliwa Lodge. We can absolutely recommend it.
Stayed in July 2023
Reviewed: 17 June 2023
Pauline
NetherlandsView, kindness of people and the walking tour
Stayed in June 2023
Reviewed: 17 April 2023
Katherine
United StatesWi-Fi didn’t work
beautiful views, amazing staff, tasty food.peaceful oasis!
Stayed in April 2023
Reviewed: 16 April 2023
Friederike
GermanyDiner was overprized
Very friendly staff very helpfiull Extraordinary position Nice view to kili
Stayed in April 2023
Reviewed: 13 February 2023
Neringa
LithuaniaThes staff, food and place were amzing. Could not expect more.
Stayed in January 2023
Reviewed: 9 February 2023
Allison
Australiawe couldn’t pay by card even though it was advertised you could.
beautiful location- a little oasis out of the madness of Arusha.
Stayed in February 2023
Reviewed: 1 February 2023
James
United Kingdomcheck out
view, modern rooms.
Stayed in January 2023
Reviewed: 25 January 2023
Neringa
Lithuanian/a
Loved everything about that place , the view of Mount Kili was stunning . Was amazed by customer service , Justina and her team is truly amazing! Will definitely come back next time .
Stayed in January 2023
Reviewed: 13 January 2023
Romik
Russiathanks to the hotel for everything. location is terrific. also want to thank Justina and Lina for their kind and friendly atmosphere! I do recommend this place, you will not regret!
Stayed in January 2023
Reviewed: 16 October 2022
Hendrikus
NetherlandsFor the price, the amenities were a bit lacking (e.g. a pool, even a small one, would really have uplifted the experience. Restaurant atmosphere a bit lacking and though the food was good, again pricey (as was the 50 USD taxi to JRO airport).
Stunning deck with views on Kili. interesting little oasis with eyecatching architecture in a quaint environment. Friendly staff and comfortable rooms.
Stayed in October 2022
Reviewed: 15 July 2022
Ahmed
United Arab Emiratesreaching is not that easy but it’s worth it
very beautiful place and very clean food was excellent and staff very helpful
Stayed in July 2022
Reviewed: 11 July 2022
Gitte
DenmarkWhat I enjoyed the most was the excellent service from manager Justina and driver-guide Oliver - both of them made my stay truly enjoyable and memorable, and I thank them both very much for that. Location is excellent for trips around the area and also due to the garden platform with view to Kilimanjaro. Excellent food - I especially enjoyed the wonderful juices of local fruits. Very nice with the fire place lit at dinner time. I was impressed with the very nice amenities in the bathroom. A perfect place to stay and highly recommendable.
Stayed in July 2022
Reviewed: 1 July 2022
Marc
GermanyBeautiful location, clean and comfortable rooms and friendly staff.
Stayed in June 2022
Reviewed: 30 June 2022
Katy
Netherlandsquite far from the center
Beautiful view over the Kilimanjaro. it was my boyfriend’s birthday and they took care of a birthday cake
Stayed in June 2022
Reviewed: 16 June 2022
Tarno
NetherlandsWe had a lovely stay at the Kaliwa lodge. The bungalows are nice and comfortable and the staff friendly. We enjoyed the meals and liked that we could sit outside in the garden for lunch/breakfast. The terrace with the view over mount Kilimanjaro is a highlight on its own. A great place to relax and enjoy the view. Wifi was working great. The staff helped us with the transfer and we had a enjoyable hikking/coffee tour in the area.
Stayed in May 2022
Reviewed: 3 May 2022
Claudette
CanadaThe driveway was in poor condition on arrival.
The breakfast was amazing.
Stayed in April 2022
Reviewed: 25 April 2022
Dilipkumar
United KingdomThe property was excellent but the short off road to property has a water gutter passing across which makes difficult for small car to pass. wheel got stuck but the staff Julias came running to help us to move out wheel that got stuck. a ramp to cover the gutter would be excellent.
The location
Stayed in April 2022
Reviewed: 10 April 2022
Daniel
Israelthe personal is very good! and the view here is amazing.
Stayed in April 2022
Reviewed: 6 April 2022
Ralph
GermanyNothing really
Location was fantastic with great view of Kilimanjaro and the jungle garden with monkeys flying from tree to tree spectacular. Good food, professional and friendly staff.
Stayed in April 2022
Showing 1 – 25
Cambridge, UK
Comunidad Yumani, Bolivia
Lens, France
Ubud, Indonesia
Svoboda nad Úpou, Czech Republic
Los Angeles, USA
Azay-le-Rideau, France
Bukowina Tatrzańska, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content