Apart of beautiful lodges localized in the Moshi suburbs, this hotel seems to be the one of the best localized in the city center of the town. Rooms proposed by the hotel has a very different sizes. Bathroom in the rooms and breakfast buffet are basic but nothing is missing. We were extremely satisfied about the service. Everyone was very helpful and kind. Nothing was a problem.

Stayed in August 2023

They were doing construction while I was there. Noisy during the day.

Clean and friendly staff.

Stayed in June 2023

The bathrooms are rather old.

Friendly staff, great food at very reasonable price, lovely pool area. Deluxe rooms very spacious. Everything we needed for before/after our Kilimanjaro climb and safe luggage storage while we were away.

Stayed in October 2022

The restaurant was very slow . It took 2 hours to get food from order. Food itself was average for Tanzania. I did have one issue on late checkout. I was told $37 us would be the charge, but they tried charging me $80 US .

The hotel is in a great location for Moshi town, clean and comfortable. Easy to relax in

Stayed in October 2022

The view from rooftop terrace is really good. It gives a full view of Mt Kilimanjaro on a clear day and the soft light during sunrise and sunset is beautiful.

Stayed in October 2022

Nothing

Location, cleanliness of the room, staff politeness

Stayed in August 2022

Hard to find a criticism really. The hotel uses a generator so that there is electricity even when the local supply fails. But the generator isn't strong enough to power the air conditioning and water heating all the time, so on one occasion I didn't have enough hot water. Hardly a major problem!

Staff were all just lovely. Breakfast was great, varied and served over 3 hours, and the evening menu is varied and the evening meals I had were delicious too. The room was huge, and quiet (my room overlooked the inner courtyard and swimming pool) even though the hotel is really close to the centre of town. Bonus is the fabulous view from the open top floor - of Moshi town and Kilimanjaro.

Stayed in August 2022

Friendly staff, nice and very celan rooms, central location, breakfast and dinner was okay. I can honestly recommend this hotel.

Stayed in August 2022

At 70-100 USD rates, more variety for breakfast would be appreciated

The staff is helpful and super friendly. In the city center but very quiet area. Some rooms and the terrace have views over Kilimanjaro. Safe place to leave money and valuable when going to Kilimanjaro

Stayed in June 2022

friendly staff, tasty food, big and clean room, good Internet

Stayed in July 2022

very clean, big room, good breakfast, excellent staff very helpful

Stayed in March 2022

It was my third time here, very clean, big room, nice pool, good breakfast, central, near the bus station, free and secure parking, bathroom with shower and bath tube, AC

Stayed in December 2021

- First room we were given was on ground floor at front of building near where cars pull in. Can't recall room number, because we changed it quickly. It was not a nice room, not in a good state of repair when compared to our other two rooms. Small, beat-up refrigerator, noisy from street traffic, etc. AVOID. - Breakfast choices were limited due to our tastes and their selection. Eggs every morning, toast, fruit, and beans. Few other choices were not appetizing for breakfast. I was told on more than one occasion, that their juice served was made from bottled water, but the two times I drank it, my stomach/bowels paid the price. - The restaurant staff properly wore masks 10% of the time. Mostly it was absent or worn down under the chin. I had to repeatedly gesture to the young serving lady to pull her mask up to cover her nose and mouth. - English-speaking TV channels very limited. - Internet very spotty and slow. Too often we lost connection. Could be due to bad service being provided to the hotel, itself. Noticed infrastructure is weak elsewhere in the places and cities we stayed. - Chaotic process of securing luggage and valuables when climbing Kili.

- The location was convenient for taking a walk to local streets for restaurants, stores, shops, and market. - The grounds are kept nicely and provide a very pleasant space for guests and nice work environment. - The manager is friendly, polite, and seems generally concerned about the guests experience. - We had two different styles of rooms. One (G2) was ground level, a little tight for two people with much luggage required for Kilimanjaro climb. The other (102) was very spacious, providing ample room for all of the Kili equipment and luggage one is bringing to Tanzania. Just a much more comfortable room. - Swimming pool and ping-pong table provided us with fun activities to enjoy during relaxed moments. - Hotel staff were friendly and helpful. - The hotel staff was advised of my wife's birthday, and surprised her with a birthday cake and song. One of the staff provided me with the video and stills they took, as well. Very nice. - Felt reasonably at ease when storing luggage and valuables at hotel during 8 days climbing Kili. Process needs work, however.

Stayed in September 2021

Nothing

The staff were accommodating and friendly, the hot water,ac, and internet worked. The pool was beautiful and clean. Food was very good. It is right around the corner from the supermarket, restaurants, govt buildings, post office and DHL.

Stayed in March 2021

Bed was uncomfortable, no hot water, wifi barely worked, no tv

There was no hot water. After a week trekking Kilimanjaro, this was the ONLY thing I wanted from a hotel

Stayed in July 2023

My credit card details were swiped and within two hours several fraudulent transaction were on my card!

My credit card details were swiped and within two hours several fraudulent transaction were on my card!

Stayed in July 2023

The shower was not hot, the shower curtain was not long enough so water got on the floor, they did conststuction during the day so the room was load, the room was not sound proof so I heard all of road noise and and someone watching a football match. The tolet was also missing the button to flush it. The a/c also periodically stopped. There was also a power outage for about 3 minutes after which the hotel turned some of the breakers.

The room was very large and clean.

Stayed in June 2023

Room didn't feel very clean Didn't offer any amenities like shower gel, shampoo, comb etc that other hotels at this price offer Uncomfortable matress

Convenient location Good food options Has AC and wifi in the room

Stayed in February 2023

the Wi-Fi could definitely be improved, it barely worked

the property was great! staff was amazing, especially ladies in restaurant! room was absolutely huge and clean, pool was nice and tidy! location was good! city centre, five minute walk from the ATMs and supermarket

Stayed in June 2022

Leak in bathroom left puddles on the floor. a couple of times there was no one at reception (and once no one on the security gate) which made me wonder how secure it was as I helped myself to my room key

very friendly staff. nice pool. Tasty food cooked to order.

Stayed in May 2022

Most of the time there was no one at the reception which made it difficult when looking for assistance. There was noisy AC from next door that I Had to shift room.

Food was good including the breakfast. The security around the premise was good as I had a personal car. General environment was pleasant.

Stayed in February 2022

Nothing!

Lovely hotel in Moshi. The outside area is even nicer than in the pictures - beautiful, tropical and exotic. We tried all the Indian dishes at the hotel restaurant and they were all delicious. Also really good milkshake. Rooms were spacious and clean. Staff were friendly and helpful. Exceeded our expectations.

Stayed in February 2022

General feeling that no-one was really checking the place over to maintain quality of service. For example no toilet paper, table tennis bats broken (how difficult would it be to fix that), rooms not sprayed in the evening (you had to ask- but no indication that this was their system), things running out at breakfast and no-one seemed on top of it.

Helpful staff and pool was lovely and rooms were large with fantastic view of Mt Meru

Stayed in January 2022

- Most staff were not using masks, and that is a big problem for those trying to stay and keep people safe. - Room (G2) was on the small side, especially for guests having many bags for Kili climb. - Breakfast selection needs to be improved. Not much variety - considering the clientele is western. - One bottle of water provided in the room for 2 people is insufficient.

- Swimming pool was nice. Needed to ne skimmed and vacuumed, however. - Ping-pong table is a fun addition for guests to use. We enjoyed it. - Location was convenient. - Grounds are tropical and provide pleasant space for guests.

Stayed in September 2021