Klochkovskaya street 190 A, Kharkiv, 61145, Ukraine
#27 of 58 hotels in Kharkiv
Guests' ChoiceBased on 56 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 29 November 2021
Laith
Israelthe spa the gym and mostly the security staff
Stayed in November 2021
Reviewed: 27 November 2021
N
Indianice property and nice staffs, value for money
Stayed in November 2021
Reviewed: 15 November 2021
Andrew
UkraineFantastic staff. Really friendly and helpful. Front desk and restaurant staff were all excellent. Good rooms. Great breakfast included and free use of spa. Really impressive place. I’d recommend.
Stayed in November 2021
Reviewed: 20 October 2021
Dhifally
Ukraineeverything
Stayed in September 2021
Reviewed: 14 October 2021
Ernest
United StatesThe shower water smelled but I don't think that was due to the hotel, likely poor city plumbing.
The staff provided exceptional service from before I arrived until I left for the airport they accommodated every need I had.
Stayed in October 2021
Reviewed: 27 August 2021
Francis
UkraineNothing
Everything
Stayed in August 2021
Reviewed: 21 August 2021
Ghaith
United Arab EmiratesSecond time booked during my stay and couldn't be happier with this hotel.
Stayed in July 2021
Reviewed: 18 August 2021
Sergey
UkraineBreakfast and restaurant became worse and worse
Gym, location, room
Stayed in August 2021
Reviewed: 14 August 2021
Adriana
LuxembourgVery big room, clean, staff was very friendly. The spa and outdoor swimming were perfect for this season. We will definitely go back during our next visit to Kharkov.
Stayed in August 2021
Reviewed: 4 August 2021
Jacques
BelgiumNot much
Super nice staff. Access to the pool and facilities included. The location is a bit off the grid but very good restaurants can be reached by a short walk. To be discovered. Trouve.
Stayed in July 2021
Reviewed: 30 July 2021
Ghaith
United Arab EmiratesThe Facilities are outstanding , clean area , clean hotel , greeted by the hotel manager. The room is quite big as well and really quiet even we were on the ground floor. (pool , gym , outdoor pool , alot of greenery)
Stayed in July 2021
Reviewed: 18 July 2021
Robert
GermanyTop Service and Management👍👌
Stayed in July 2021
Reviewed: 11 July 2021
Anel
KazakhstanBig room on 2nd floor, but there were a bit smell which was leaving after airing the room. Coffee machine didn’t work and on the next day it wasn’t fixed.
The hotel complex is big, although we didn’t try pool and gym. We ordered room service and food was good, especially dessert (Napoleon and cheesecake was great) The receptionist were helping with early breakfast.
Stayed in July 2021
Reviewed: 11 July 2021
Mohammed
JordanSome of the staff looked angry and didn't smile as much, and in the restaurant, the waiter was either high or really tired.
The ladies at the front desk were great! Family-friendly place. The pool was nice, and the food tasted alright; their burgers were exceptional.
Stayed in July 2021
Reviewed: 8 July 2021
Abdullah
Saudi ArabiaNothing
Resort Facilities
Stayed in July 2021
Reviewed: 28 May 2021
Mohammed
Saudi ArabiaNothing
Everything
Stayed in May 2021
Reviewed: 23 July 2023
Cristian
IrelandBreakfast was didn't came in time
Stayed in July 2023
Reviewed: 14 November 2021
Tomas
Lithuaniaservice and disrespect to customer
spacious room
Stayed in November 2021
Reviewed: 20 September 2021
Joo
Ukraineno service
no service. no pay attantion
Stayed in September 2021
Reviewed: 10 September 2021
Ismail
TurkeyGym is not working , spa is not working , the Room Was very cold, there was no hot water in the bathroom, i couldn’t take a shower :( I think for the this hotel prices are so expensive
Only staff
Stayed in September 2021
Reviewed: 29 August 2021
Manuel
LuxembourgThe staff could be a little bit more customer-minded and smile a little bit more. The breakfast is also poor although he is included in the price of the room.
The complex offers a lot of possibilities. Outside pool for adults and another one for children is maybe the main plus regarding the hotel. The rooms are good also.
Stayed in August 2021
Reviewed: 19 July 2021
Recep
TurkeyWifi around the pool area was very slow, the pool was not vert clean, the breakfast was not served properly during our stay. Almost none of the personnel working in the restaurant and and pool bar knew English. It was difficult to communicate.
Stayed in July 2021
Reviewed: 11 July 2021
Yves
CyprusTomany kids in the large pool as there is a pool for kids... The music in the pool is too loud and the disco type is questionable for relaxing time.. The karaoke was close for private party..nothing was said at the time of booking.. Only some staff at reception speak english as well some waiters...no staff from the pool n spa
Large pools the park n large room
Stayed in July 2021
Reviewed: 15 June 2021
Majed
Saudi ArabiaOld - Staff are a bit Rigid to communicate in english but friendly 😀... smelly resturant floor and elevator.. So dum and needs better lighting and Decoration with new furniture
Price - Location - Pool - Garden - Rec Centre
Stayed in June 2021
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