200 Riverside Drive, Clayton, NY 13624, United States
#1 of 7 hotels in Clayton
Guests' ChoiceBased on 384 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.3
Staff
9.3
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 13 March 2023
Scott
United StatesCouldn’t use our gift card for check in because we made reservation through Booking.com.
Clean room and great view!
Stayed in March 2023
Reviewed: 7 March 2023
Donald
United States-
Delicious dinner … lovely room … nice people … beautiful views of the river.
Stayed in March 2023
Reviewed: 10 February 2023
Sherry
United StatesThere were some gouges in the walls, several places, where you could see other guests had scraped chairs and end tables along the wall. No big deal for us. However, a little spackle and paint wouldn't hurt. But really, no complaints.
The Beautiful Harbor Hotel sits right on the St. Lawrence River, and we had spectacular views from our room balcony. The grounds are beautiful, the room was immaculate, and the staff was very courteous and friendly. With a restaurant and bar on site, there wasn't a need to leave the premises if you didn't want to. The location is great if you want to walk about the town. Everything can be discovered on foot! We really enjoyed our stay. Wonderful mid winter reprieve.
Stayed in February 2023
Reviewed: 30 December 2022
David
United Statesdon’t allow pets! I would pay extra if I could bring my best friend!!
location, staff, restaurant, bar
Stayed in December 2022
Reviewed: 22 November 2022
Michael
United Statesbeautiful location and facilities.
Stayed in November 2022
Reviewed: 21 November 2022
Thomas
United StatesNothing.
Location.
Stayed in October 2022
Reviewed: 6 November 2022
Maureen
CanadaBeautiful hotel on the St. Lawrence River. Quaint little town with shops. Close to shopping in Watertown. Scenic walking olong the boardwalk.
Stayed in November 2022
Reviewed: 5 November 2022
Sarah
United StatesWe never had housekeeping for the room. The bed was not made, floors vacuumed or bathroom cleaned.
Nicely done
Stayed in October 2022
Reviewed: 28 October 2022
Kim
United StatesWish we had known the main reasons for our going were going to be closed. Baldt Castle, Singer Castle and the Antique Boat Museum were all closed.
The view out our large bedroom window was out of some picture book with the St. Lawrence River and the islands right there when you wake up. We visited two parks and hiked in both. Unfortunately, most of this area shuts down on Columbus Day so over half of the shops and restaurants were closed during the week with only some of them opening for the weekends. Ask the locals where to eat and most will probably recommend JK's Roadhouse in Redmond. Food was great and friendliness of the wait staff and cook was a bonus. Uncle Sam's Boat Tour to view all of the victorian-era millionaires' "summer mansions" and the newer mansions was a definite highlight!!
Stayed in October 2022
Reviewed: 22 October 2022
Robin
United StatesBeautiful serene and friendly area
Stayed in September 2022
Reviewed: 21 October 2022
Kenneth
United Statesnothing
super clean and great accommodation
Stayed in October 2022
Reviewed: 12 October 2022
Loraine
United Statesthe scenery and the wonderful details like the apple cider. staff couldn’t have been kinder.
Stayed in October 2022
Reviewed: 12 October 2022
Alexander
IsraelBig room, clean hotel great location. Free parking
Stayed in September 2022
Reviewed: 6 October 2022
Kyrai
United StatesThe locations is good, the foods are delicious in the hotel restaurant.
Stayed in October 2022
Reviewed: 22 September 2022
Nicholas
United StatesI felt bad for the staff. Too much work for not enough people (like everywhere right now). The ones that were working were working at 150%.
Of course, the beauty of the waterway is beyond beautiful.
Stayed in August 2022
Reviewed: 21 September 2022
Ferguson
United Statesnothing
location, restaurant, grounds
Stayed in September 2022
Reviewed: 14 September 2022
Yoel
Israelbeautiful place, right on the lake, would definitely come back and stay there
Stayed in August 2022
Reviewed: 12 September 2022
Sandy
United Statessimply beautiful
Stayed in September 2022
Reviewed: 9 September 2022
Steven
CanadaThe Bar and Dining Room!!! As repeat guest, we were extremely disappointed with the bar and dining area. Over past visits, we enjoyed Happy Hour, a nice Bar Menu an excellent Dining Menu. Unfortunately, the Happy Hour and the Bar menu died…..and the Dining Menu is sad…..understaffed, we waited 25 minutes to simply order and receive a simple hot cup of tea. Really….it’s hot water with a tea bag….not a big ask here. Brutal! Forget about receiving any service outside and by the fireplace pits……this area of the hotel has dropped significantly over the past few years!!!! Some guests simply gave up and left the premises in search for a better reception. I could go on and on….no purpose. We would recommend some restaurants in Town where the good and service are excellent!
Great room design with balcony view of the river.
Stayed in September 2022
Reviewed: 3 September 2022
Alyssa
United StatesOur room wasn’t ready until an hour and a half after check in time. They did give us drink vouchers but I think that in still unacceptable as we even arrived later than our check-in time.
Beautiful area and beautiful views of the river.
Stayed in September 2022
Reviewed: 29 August 2022
Thebunter
CanadaWe had dinner and waited 1 hour for food. Cancelled our breakfast reservations due to this.
Stayed in August 2022
Reviewed: 28 August 2022
Sheila
United StatesThe maid service was almost completely absent.
It’s beautiful.Location is fantastic!
Stayed in August 2022
Reviewed: 27 August 2022
Thebunter
CanadaDinner service was awful…waited 1 hour
River view Location of hotel Cleanliness
Stayed in August 2022
Reviewed: 17 August 2022
Bridget
United StatesThe sliding door to the the balcony needed a good cleaning.
The beautiful river view from our balcony.
Stayed in August 2022
Reviewed: 12 August 2022
Jack
United StatesRoom with balcony is lovely!
Dinner outside, walk way, fire pit
Stayed in August 2022
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