154 2nd Avenue North, Nashville, 37201, United States
#20 of 198 hotels in Nashville
Guests' ChoiceBased on 433 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.0
Value for money
8.6
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 May 2024
Natalie
United StatesNothing
Location was excellent! Staff very accommodating’
Stayed in May 2024
Reviewed: 9 May 2024
Virginia
United StatesOnly downfall I could say is that it's loud in the rooms. You can hear people talking and music playing.
Beautiful, clean rooms and the staff was exceptional, especially Joanne.
Stayed in May 2024
Reviewed: 7 May 2024
Kelly
United StatesNo physical staff so a little inconvenient if you needed something like towels or toilet paper
Close to everything on broadway
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United StatesThe keyless entry was a bit tricky. Went out of the room to get coffee on our check-out day and the keyless entry didn't work - asked me to log in again; ended up knocking to get back in.
Clean, great location for the music scene! Rooftop deck was great. Coffee set-up on third floor was nice once we found it. Checking in and getting help with booking was great. Clean and comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Joanne
United KingdomFirst time in a hotel with no staff but messages were answered quickly - got used to it
Location was great
Stayed in April 2024
Reviewed: 1 May 2024
Bruce
United StatesNo where to hang clothes. A little noisy but not too bad.
Location
Stayed in April 2024
Reviewed: 27 April 2024
Amber
United StatesI loved everything about the property
It was close to everything I could walk to
Stayed in March 2024
Reviewed: 24 April 2024
Jo
United StatesWe were not informed of the construction. Also, we never received room service, so we had quite a few dirty towels in our room. It was supposed to be every three days for room service.
Close walking distance to downtown Nashville. We also enjoyed the beautiful hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Kristen
United StatesSmaller room than any of the photos showed, no closet and no hooks….very bizarre to not have anywhere to hang things. Staff attention available 9-5 but all communication was through text so more like an airbnb in ways…when I book a hotel I assume it is staffed. Construction on the whole street - will be nice when it’s done but currently it’s in the middle of a work zone.
Location was perfect for us, no window in room but made for good sleeping. Rooftop views are very pretty. Clean and nice facility.
Stayed in April 2024
Reviewed: 23 April 2024
Jennifer
United KingdomNo windows in room, and the ventilation system was a little noisy. And more storage please - for 3 people one small rail and a shelf just wasn’t enough.
Stylish contemporary hotel with very generous sized rooms just off Broadway. Although there is no staff on site, check in went smoothly and all queries via WhatsApp were answered extremely promptly. Loved the free coffee bar on our floor and access to laundry facilities was a bonus. Sun terrace was great - if only we had had the weather to enjoy it!
Stayed in April 2024
Reviewed: 22 April 2024
Robin
United StatesCheckin time was after 4:00 which was inconvenient Construction outside and street closures
Beautiful industrial look and well appointed
Stayed in April 2024
Reviewed: 18 April 2024
Richard
CanadaNo on site parking. Construction on 2nd street so the parking garage across from hotel was not accessible. Five minute walk with luggage cart to Hotel to unload
Beautiful rooms, sky deck was amazing, close to Broadway. Nice area
Stayed in April 2024
Reviewed: 18 April 2024
Amber
United StatesThere was no front desk or anyone to contact if you had an issue or needed something. It was set up more like an ABNB not a hotel. The only coffee was decaf and the “lobby” if you call it that only had tea and decaf. We had to purchase pods to have coffee in The morning.
Location was great and very spacious and comfy.
Stayed in April 2024
Reviewed: 17 April 2024
Cynthia
United StatesI didn’t see any note on how I get in the front door!
Darling, big room, great location and view
Stayed in April 2024
Reviewed: 14 April 2024
Jonathan
United StatesThe room was perfect for our group of 4(two couples). Half a block from Broadway. There was major construction on 2nd and guys working on a room across the hall, but we weren't bothered by them whatsoever. The bed was perfect; not too firm or soft and the coffee bar in the elevator area came in clutch 👌 throughout the entire stay.
Stayed in March 2024
Reviewed: 12 April 2024
Dylan
United StatesDidn’t have time for the breakfast we had to leave early
Stayed in April 2024
Reviewed: 11 April 2024
Johanna
United StatesAll of it! The purple accents, the location, the room, the privacy!
Stayed in April 2024
Reviewed: 9 April 2024
Ronda
United StatesEverything was great, just wish they had a long mirror so I could see my outfit.
Beautiful spacious place with a mini kitchen. Didn’t feel like a hotel. Nice rooftop area if you want to relax.
Stayed in April 2024
Reviewed: 8 April 2024
Tamara
United StatesThe electronic keys didn’t work well.
Beautiful decor and wonderful Skydeck
Stayed in April 2024
Reviewed: 5 April 2024
Moshe
IsraelThere is no front desk, and the way to communicate with the host is via phone or whatsapp. The door opening app worked well, but i prefer to have an actual key and not trust the phone. Since then, i must make sure that i always have battery in my phone and network connection. Otherwise, you can not enter the room.
Great apparment, big and stylish, all is new at the heart of Nashville downtown, 2 min walk from Broadway. There is free coffee all day, free washing machine and dryer, and everything is close.
Stayed in March 2024
Reviewed: 5 April 2024
Venita
United StatesConstruction happening on street.
Close to everything. Good Security system for all doors. Will stay again!
Stayed in March 2024
Reviewed: 5 April 2024
Shannon
United StatesNo fan/ vent in the bathroom
Convenient location and very clean. Loved the decor and rooftop area.
Stayed in April 2024
Reviewed: 4 April 2024
Michelle
IrelandNo window in the room.
Great location and extremely clean.
Stayed in March 2024
Reviewed: 3 April 2024
Karen
United StatesI liked everything!
The room was spacious and the bed was so comfy! Very clean.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content