A little dated

The staff

Stayed in April 2024

Portions

Breakfast was ok

Stayed in May 2024

N/A but having info about what to do within walking distance of the hotel would be a perk. It’s in a financial area so there is a lot of food but otherwise limited Great hotel and I would stay there again - also apparently their sprinkler and fire alert systems work. Don’t know the details but we had a temporary evacuation. Glad to know safety is up to par - but implementing an alert text system to let guests know that the space has been evacuated and when it is safe to return would be cool (not holding that against the hotel, I don’t even know if that would be possible with their system) Overall I like the hotel and would stay there again

Beautiful hotel & clean. Cute park right across the street

Stayed in April 2024

I wish that we were made aware that I had to put down a deposit before checking in!

The convenient and close to the event we went to.

Stayed in May 2024

Location, cleanliness, odor

The staff was fantastic and friendly

Stayed in April 2024

Breakfast

The breakfast is slow and choices limited

Stayed in March 2024

The bathrooms don’t have any vents

The great location to all that downtown Dallas has to offer

Stayed in March 2024

The food. Service. View. Everything was wonderful!

Stayed in March 2024

The beds and the pillows were so uncomfortable.

Location and restaurant was great!

Stayed in March 2024

Bedding

Stayed in February 2024

I liked a lot, grateful for a grateful stay. If I were to be critical then I think a little more charm and sophistication could be fostered in the lobby/recreational areas but everything is laid back and easy, nothing to complain about. Large lovely hotel.

Amenities, the pool area was nice to sit with my laptop and soak up winter sunshine. The location was very convenient. I had great views from my room. I had a spacious room. Everything was easy and well done.

Stayed in December 2023

The cost of parking was unfair ($50 per night), there should be a discount for people staying there more than two days although the valet parking was very convenient. Consider public parking much cheaper and plenty of places within walking distance. The GPS takes you to a left turn on Pacific Avenue it almost seems like you have to go on the railroad tracks to get to the front of the hotel, make sure once you make the left on Pacific Avenue you stay on the right hand side over the small cement bumps. If breakfast is included with your stay make sure you notify the staff at breakfast for instructions, because you cannot order multiple items off the menu. You can select one meal and one drink, otherwise you'll get charged extra.

The property is in Downtown Dallas easy walking distance to all Sites. Plenty of restaurants nearby. The hotel restaurant was excellent the staff was very friendly and accommodating. The rooms are spacious with convenient amenities like coffee maker, refrigerator, safe and microwave.

Stayed in February 2024

paid parking

location, good breakfast

Stayed in January 2024

There is no private parking for the hotel, as we had to pay $17 for parking per day due to the large number of parking spaces, but it is very expensive.. The staff and workers at the hotel were not cooperative and when asked, he explained that it was not part of his work.

The hotel is located in the city center and walking around the city is one of the best times due to the cold weather and not using a car.. We lived on the top floor, number 8, and we could see the city from the back, overlooking the garden, and we were away from the noise.. Calmness, daily cleaning of the room and bathroom, and clean towels.. Coffee is available in the room and the restaurant on the ground floor to provide meals at any time

Stayed in January 2024

Like most of US hotels, I do not feel super super super clean but for two nights, it did not disturb me that much.

Location! Easy to reach all around. Kind and Friendly Staff.

Stayed in January 2024

The room had no shower gel and no one refilled it

The Location was great

Stayed in December 2023

All Good

Stayed in December 2023

Valet parking and áreas not very clean

Location!

Stayed in November 2023

Nothing to mention.

Everything was good from check in to check out.

Stayed in September 2023

Nothing. Pool could be cleaned of the black clumps of hair we seen for 2 days.

Good location and close to most things. Complimentary coffee and water station in lounge areas in hotel foyer which were very relaxing and inviting. Good bar and dining options.

Stayed in September 2023

Our bed linens were dirty, major blue stain, and we called down to have them changed but they never did it

Great location

Stayed in September 2023

Size of room and bar area

Stayed in September 2023

There was two trash bags in the living room area ..

Size of the room..

Stayed in September 2023

Nothing.

Very plush comfortable hotel. It's location is superb - a 10 minute walk to Dealey Plaza and the Dallas Aquarium. Lots and lots of places to eat and drink very close by. It has it's own bar and restaurant, I did not eat there but had a couple of drinks, very nice atmosphere and friendly staff.

Stayed in June 2023