The size of the metal tables in the restaurant look cool but are not functional even for trim guests.

Classy, elegant yet funky. Very nicely decorated and comfortable rooms. We also enjoyed our lovely dinner downstairs in their restaurant. Bonus, you can see some great artwork too. Staff need lots of kudos for their attention to detail!

Stayed in April 2024

We booked a 2 queen room which wasn't available so we were moved to a corner suite and we received one night free. We appreciated the accomodations made but would have preferred the room type we originally booked.

Hotel and location were great. Parking lot by hotel could use some security.

Stayed in March 2024

The room carpet was worned. I prefer a more firm mattress. Not sure if the surrounding area is safe late at night.

Unique experience with the art. Liked doentown location. Very hrlpful and friendly staff

Stayed in March 2024

Friday breakfast opened 45 minutes late -- and I had a breakfast meeting.

Nice quiet room. Not an institutional hotel. Good art.

Stayed in February 2024

Room was clean in general but we saw hairs near the sink in bathroom.

Location, staff.

Stayed in February 2024

Didn't love that the cleaning of my room was unpredictable: sometimes they would show up at 8am, sometimes I'd leave for the morning and still come back to an uncleaned room. By Thursday, the place was filled with drunk people, so be prepared for that experience (but in the room, i couldn't hear anything)

Nice facility. Bed was comfortable, water pressure was great, location was really convenient for me as I was in KC for a conference. I appreciated the quality bath products, the comfortable couch in the room). Staff was sweet too

Stayed in February 2024

Beautiful, unique hotel in the center of the city. Spacious room. The gym was really cool and I loved the penguins!

Stayed in November 2023

Breakfast service could have been longer and warmer.

We missed breakfast or it was all gone by the time we got there. That was my only complaint. Seemed to end early?

Stayed in November 2023

great room. check in / front desk friendly and helpful. love the restaurant there (free bourbon tasting and $11 breakfast a bargain... or walk two blocks to Banksie). 5th visit.

Stayed in January 2024

I liked the overall concept of the hotel. I enjoyed the complimentary drink in the evenings to view the art a nice tough. I found the staff very friendly and helpful.

Stayed in December 2023

The bartending staff member who completed our drink or at Savoy was disappointing. They were pretentious and dishonest (e.g., didn’t even offer change for a $12 drink when both my friend and I each provided a $20). The restaurant was swanky but overpriced for the food flavor.

The hotel decor and feel is amazing. The rooms are cozy yet modern. The bed was amazingly comfortable. Loved the art.

Stayed in January 2024

Friendly staff, comfy bed and bathroom, nice restaurant

Stayed in November 2023

Breakfast could be improved a little.

I will stay again

Stayed in November 2023

You're on your own with parking (no secured lot, no valet parking). There is a garage across the street and a couple public lots nearby. We parked on the street and it worked out fine (but I worried about it). The bed was very uncomfortable (an uncomfortable mattress compounded by an unpleasant plastic/rubberized mattress cover which does not belong in an upscale hotel). The room was spacious (they upgraded us, which we appreciated), but felt dark and kind of dingy. Other than a print over the bed, there was no art on the walls, which surprised us. The carpet in the living area was spotted (it's a pet-friendly hotel). No room fridge. No breakfast.

Have been wanting to stay in a 21c Museum hotel for a long time. For us, the location was great, near the restaurant and music venue we were going to. Art on the "public" walls is great. We did not eat at or go to the bar at the Savoy restaurant but it looked lovely and was very lively. They gave a coupon for a free late-night bourbon, which we ended up not using. The front-desk staff was kind and helpful. Although this review has some negatives, we would probably stay again if the location met our needs.

Stayed in December 2023

Mattress

Missed breakfast We tried calling to find out if we needed reservations No answer When we got downstairs they had just closed :(

Stayed in December 2023

The only issue we had was the water from the sink had a weird smell to it.

I love the friendly staff, the unique experience of there being a 24 hour Museum, the room was spacious & I loved how high the ceilings were & the location was great!

Stayed in November 2023

Breakfast was not included in our package. The staff were largely helpful, but some were less than so.

The art displayed around the hotel was wonderful. Some of the installations were literally breath taking. The "pet" penguins around the floors were fun, you are invited to interact with them and to record your interaction with them. The dining room was classic American, we dined in "The Presidents Booth" the favourite of President Harry Truman. The bar is manned by an excellent cocktail making barman, he created a "one off" for my wife.

Stayed in November 2023

Room was warm

Location. Parking

Stayed in November 2023

I didn’t give the hotel 10/10 because I do think the old, not clean carpet in the room needs to be replaced with something more hygienic and clean. The hotel is so modern, but the rooms are a bit outdated in some aspects.

I absolutely loved this hotel!! I was there for work and love staying at hotels with personality. This definitely has it. There is art all throughout the hotel. Very friendly staff. Great restaurant and bar.

Stayed in August 2023

Sooo.. nothing to eat before 5pm and I mean nothing. very limited food options near hotel. We had 2 strange incidents with staff. One staff member starting crying in our room about her coworkers and we witnessed a loud argument between staff and a guest. Also our tv did not work and this seemed to be a problem all over the hotel

It is a beautiful trendy boutique. The art was impeccable and the room was gorgeous and roomy. The staff at check in was wonderful..our room was ready by 1pm.

Stayed in October 2023

The bed wasn’t very comfortable and the temperature of the room felt stuffy. I didn’t realize that the restaurant was going to be closed…one of the reasons I chose this hotel was because I wanted an espresso martini.

It is a beautiful hotel and unique stay! It was close to the things we wanted and felt upscale. The shower was amazing and spa like.

Stayed in September 2023

The rooms, I feel, could use a little more love, I didn't feel that the space was used to it's full potential but overall I would stay and recommend

The whole environment and staff was wonderful.

Stayed in September 2023

Super new, clean, modern

Stayed in September 2023

Temp in our room was 77 degrees and when we went to the front desk they said it would cool down quickly. Then after a few hours it had not and they sent someone up to fix it which did not work. After another hour (10pm) they moved us to a different room.

Front desk manager was very nice and accommodating.

Stayed in August 2023