parking was a little expensive but no biggie

cool space, nice and clean, warm friendly staff

Stayed in November 2021

Very nice place, very nice location. Due to timing, couldn't take advantage of many options/amenities.

Stayed in November 2021

There are a couple of amenities that I was looking for and missing: I figured they would offer spa-robes in the closets (nope) and the bathroom had no dim setting or night-light - so with the small couch and table in the room, made it difficult to navigate to the restroom in the dark without banging into furniture along the way. We had breakfast at the Savoy (historic restaurant, located off of the lobby) in the morning and were disappointed with weirdly slow service in an empty restaurant and good food spoiled by too much salt or sugar added, but great coffee.

The room was comfortable and well appointed. Maybe a little pricey for the space and amenities offered, but well located with friendly staff and an historic bar and restaurant space right off of the elevators on the ground level. We used this as our "base" during first fridays art showing just to the south of this location, and walked to the streetcar to the river market to do some christmas shopping in the morning. If you go, I recommend using the restrooms on the ground floor - very cool and interesting space.

Stayed in December 2021

Our room, though otherwise clean had a very stained carpet which wasn’t pleasant.

Overall hotel was interesting, lots of cool art and was quiet. Easy to find and fairly priced.

Stayed in December 2021

oldish

location

Stayed in October 2021

Carpets were dirty. No refrigerator.

Very friendly, helpful staff. Unique hotel. Close to events. Close parking.

Stayed in October 2021

Surprised free parking was not included. Sounded like street parking was not necessarily ssfe.

Breakfast was not included but the concierge recommended a great place very close by. Staff was great. Artwork was very interesting. Location was convenient to Kaufman stadium and museums we were interested in..

Stayed in July 2021

The fitness center was very hot, water pressure was low, refrigerator didn’t work well.

The room was nice, we enjoyed the restaurant- the Savoy, love having art everywhere.

Stayed in July 2021

Nothing!

Loved the artwork and the location! The beds were very comfortable and the employees were super accommodating!!!

Stayed in June 2021

Entrance hallway is visually impressive but leaves one confused if you are entering the right building.

The location is fantastic for those wanting to be downtown. Shortly after checking into the room we found issues with the air conditioning and internet. Upon contacting the front desk issues were addressed promptly. All interaction with staff was pleasant and accommodating.

Stayed in June 2021

Front desk staff were very welcoming and helpful. The parking was conveniently located nearby. I also liked the uniqueness of the hotel (i.e. gallery space, artwork).

Stayed in June 2021

This review has been hidden because it doesn't meet our guidelines.

The beds were comfy, the building is charming, it was quiet, safe and clean. The catering (I was there on business) was EXCEPTIONAL.What sets 21cMuseum apart (other than the food) is the staff. Every single person (2 front desk girls, all valets, cleaning staff, event staff) was over the top friendly, polite and kind. So refreshing in our world today. Thank you so much for the lovely stay.

Stayed in June 2024

The hotel is truly adorable. I love the concept so much, and wanted to have an amazing time, but it all felt a little … cheap. Everything in our room was broken. The AC was not working; thankfully our 6th floor window was missing a screw, so we asked for a box fan and sat it on the window sill. We had plans during the day and didn’t have time to switch rooms, especially since we already spent an hour while a very kind maintenance worker tried to fix it. The shower handle fell off and we had to kind of gently hold it to turn it on and then laid it on the soap holder. The smart TV was not working and when we asked for help with it, we were told they were having issues with TVs connecting to the internet. We specifically check hotels to see if they have smart TVs, otherwise we would have brought our Roku stick. There was absolutely nothing on basic cable to watch, not even a fun movie. I adored the exhibit, however, and did buy a Taylor Swift bracelet from the store. And I can’t say enough about the staff, they were very kind and apologetic.

Stayed in May 2024

Love the museum in a hotel! Great feel throughout. Also, the restaurant was awesome.

Stayed in May 2024

That I didnt stay longer in Kansas City to explore the food culture.

Location. Extremely professional, courteous and friendly staff. Massive clean and comfortable bedding and rooms. Shower pressure great. Views great. 24 hour check in handy when you come in at midnight from a delayed train. Art deco impressive. Restaurant and bar attached to hotel delicious. Love the cocktails. Totally safe to stay here for a solo traveller. Up the road from Australian Bakery of you need a fix of vegemite and meat pies.

Stayed in April 2024

The food was amazing at The Savoy

Stayed in April 2024

Very close to downtown and the venue for our event

Stayed in April 2024

The cost didn’t match the accommodations to me. I’ve spent way less and it looked better. Free breakfast.

Historical aspects

Stayed in April 2024

My business partner and I were in town cleaning out an office and Kansas City to move it up to Duluth Minnesota. When we checked in the area that you walked in looked a little shabby. The individual is a checked us and we're not dressed professionally. The room was fine but I was expecting there to be some art because of the theme of the hotel but there was not art in the room or on the walls of the hallways on the third floor where we stayed. It was a Friday night and our room faced and abandoned parking lot where we parked our car. At about 2:00am it became very noisy outside and you could hear everything it was impossible to sleep. There are people yelling lots of honking and they had decided to run circles around an intersection to make tire marks, it sounded to me like they were trying to catch their tires on fire. I was worried that my vehicle, that it would be vandalized because when I looked out a window there was a person running around shining lights into all the cars. My car was not vandalized The noise continued and so finally at 3:45 I gave up and got up. I decided to go downstairs to get some work done so my business partner could sleep. I went into a lounge where I might be able to use my computer and was told that was the only space in the hotel where there was any space for me to work but it was incredibly messy from the night before with all kinds of bottles and cans empty pizza boxes and such lying around. The security guard offered to clean it and did clean off a few things. We did eat at the restaurant the night before and found that nice. But overall soundproofing the rooms would have helped a great deal as it's unfortunate to have a hotel stay where you cannot sleep. I was embarrassed that the place I had chosen was not a nice place to stay because I had let my business partner know that it would be a good experience.

The concert, and the restaurant. The penguins were hilarious.

Stayed in April 2024

The fact that the heater fan was making a banging noise constantly that we had to change rooms at 2:30 in the morning and then the next room the lights didn’t work and the shampoo and conditioner were out. And the toilet ran all night

That it wasn’t a chain hotel

Stayed in March 2024

Hotel is pretty dated still in the bathrooms. My “city view” was of the parking garage across the street.

Distance to power and light.

Stayed in February 2024

Great restaurant and bar. Loved the museum displays.

Stayed in February 2024

Bed was very uncomfortable. So was the couch. The water pressure in the shower was terrible.

Great location and easy parking in/out. Staff was very friendly. Restaurant was great.

Stayed in February 2024

The parking is not exactly smooth to arrange. There are so many hoops to negotiate to even park. It could be less tortuous and involved. There is no assistance in negotiating this barrier.

Breakfast was as expected. The displayed art was enjoyable. It was on the walls in the lobby and on all the floors.The art was very interesting.

Stayed in February 2024