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  5. Reviews of Hilton Garden Inn Providence

Reviews of Hilton Garden Inn Providence 3 stars

220 India Street, Providence, RI 02903, United States

#10 of 15 hotels in Providence

Guests' Choice

Review score

Based on 398 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 31 October 2021

    8.0
    It was okay
    • Leisure trip
    • Couple
    • King Room with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    My room was a lot smaller than I was expecting. Housekeeping didn't do very well with the cleaning. They emptied the bathroom trash and replaced towels then walked out. We had to ask them to come back so we could give them the other trash.

    The front desk staff were amazing.

    Stayed in October 2021

  • Reviewed: 24 October 2021

    9.0
    Perfect location for a night in Providence
    • Leisure trip
    • Couple
    • King Room with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Room smelled slightly musty when we arrived

    Great view of the harbor. Perfect location next to an awesome brewery and a park across the street right on the water. Tons of restaurants within a few minutes of hotel but far enough away from the super busy downtown area.

    Stayed in October 2021

  • Reviewed: 20 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The toilet was not working at the end of our stay.

    It was close to downtown Providence. The staff was great. It was clean & comfy.

    Stayed in October 2021

  • Reviewed: 16 October 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Location was very good

    Stayed in September 2021

  • Reviewed: 13 October 2021

    8.0
    fall folige
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Road noise

    The staff was exceptional the rooms for a very nice the problem was it’s a little noisy because we’re by the interstate but other than that wonderful stay

    Stayed in October 2021

  • Reviewed: 11 October 2021

    8.0
    Hotel Close to Beginning of Blackstone and East Bay Bicycle Trails.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The secure bicycle parking in the garage/parking lot is situated in a way that makes it very inaccessible--it is behind a parking space that blocks access when a car is parked in that space. Given how convenient the hotel is to two heavily used bicycle trails, they should create more usable secure bicycle parking.

    The hotel is at the beginning of two great bike paths--the Blackstone Trail and the East Bay Trail.

    Stayed in September 2021

  • Reviewed: 13 September 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price seemed higher than I had googled

    Location

    Stayed in August 2021

  • Reviewed: 12 September 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    There was no literature or brochures in the room about the area. The resturant on site was partially closed,only breakfast and was not sure if that was only room service or if you could sit. I could hear noise from outside as if a window was open.I think it was coming in through the air conditioner.I could also hear activity from another room. It sounded like they were having a great time at 4 am. I would have liked some sort of vending machine for soda or water on the floor and a small market for incidentals like a newspaper or snacks. To be fair, I didn't inquire about the resturant or directions to local spots.I googled and I was there for the seafood festival.The hotel was next to expressway so some noise to be expected and overall not bad just louder then would seem normal.

    I liked the room, very neat and comfortable. I really liked the shower very roomy and water pressure great. What little staff I saw very friendly and helpful. Location was great for my visit.

    Stayed in September 2021

  • Reviewed: 10 September 2021

    9.0
    Superb
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    Would love to be there with the bar/restaurant open- wonderful setting/view.

    Its location by the water but just a nice walk or short drive to the college area. Free easy parking.

    Stayed in September 2021

  • Reviewed: 30 August 2021

    8.0
    Very good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Restaurant / bar on site was closed

    Location and room size

    Stayed in August 2021

  • Reviewed: 28 August 2021

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Its a no smoking facility but clearly people were smoking on the floor. That got very annoying- we could smell it in the hallways. Sad it doesn't have a pool - its the kind of hotel that should.

    So...location was great. Check in and out was a breeze. Sheila was fantastic- she put us in rooms right next to each other and kindly helped us with our 17 year old! She was just so great about it, thank you! Free parking, and plenty of it. First night we were there, the fire alarm went off and we had to evacuate the hotel - staff handled it professionally and the fire department was there before we could even get out the door. Everyone was ok and we were able to go back in a few minutes later. Exciting for the kids... Also, great park right next to the hotel. Onsite guest laundry, very convenient. There is also a kind of game rooms (maybe x-box & Playstation- you need to go to the front desk to ask for the controllers). Looks like they also have board games. You can get breakfast for an extra fee. There is limited indoor parking and lots of parking outside.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    clean, nice view nice staff

    Stayed in August 2021

  • Reviewed: 8 August 2021

    8.0
    It was a great hotel that was very clean with friendly staff and the breakfast was amazing!
    • Leisure trip
    • Couple
    • King Room with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    It was a little scary that I heard gunshots outside around 1:30am.

    I loved the view of the bay from our window and it was an easy walk across the street to a beautiful park on the water. The breakfast was amazing! Best home fries I have ever had!

    Stayed in August 2021

  • Reviewed: 2 August 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 3 nights
    • Submitted via mobile

    A blood stain on the blanket and a set of ear rings on the sheets??? Breakfast: no juice at all, even though it was listed on the menu; not everything was available. Meager choices, poor quality.

    The view. A park nearby. Desk staff friendly.

    Stayed in August 2021

  • Reviewed: 1 August 2021

    9.0
    Didn’t care for the pillows
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I liked it

    Stayed in July 2021

  • Reviewed: 26 July 2021

    7.0
    Overall nice experience. Will look into staying here again.
    • Business trip
    • Couple
    • King Room with Harbour View
    • Stayed 1 night

    The only issue with the room was that we found some cigarette ash on the top of the bed's headboard. Put us off.

    The room was well kept and we had a king sized bed which faced the water which was nice. In addition the room was ready early which we also appreciated.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    9.0
    Overall great stay, would recommend
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Nothing really! The location is right on the water which is pretty but it does take a little bit of walking crossing under a highway (or a very short drive) to get into the main part of Providence.

    The room was very clean, the beds were comfortable and the curtains kept the room dark in the morning which was great for sleeping in a bit. In the lobby there was complimentary fruit and cold lemon water. It was a great spot for a weekend trip!

    Stayed in July 2021

  • Reviewed: 20 July 2021

    9.0
    Very nice comfortable rooms.
    • Solo traveller
    • King Room with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was not open .

    Very convenient and the staff was very welcoming , friendly and helpful!very clean . Rooms were spacious and bathroom a nice size !

    Stayed in July 2021

  • Reviewed: 15 July 2021

    9.0
    Little Rhody July 2021
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Parking, not enough space.

    Location. Cleanliness. Quiet. Contactless Check-in & -out. Friendly & Helpful Staff.

    Stayed in July 2021

  • Reviewed: 12 July 2021

    9.0
    We had a very comfortable stay and the location was perfect.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    N/A

    The refrigerator and microwave in the room were very useful. The beds were very comfortable.

    Stayed in July 2021

  • Reviewed: 5 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are small, can be a bit uncomfortable. My room was facing the highway and above a garbage area, the smell would seep in through the ac.

    It is a nice property. It’s across a park/ area of water that is easily accessible to. Nice restaurant next door. Bathrooms are nice and clean.

    Stayed in July 2021

  • Reviewed: 4 July 2021

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    No pool or breakfast due to covid.

    The view the beds

    Stayed in July 2021

  • Reviewed: 1 July 2021

    8.0
    My experience
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location of my room was not good

    Service was ok

    Stayed in June 2021

  • Reviewed: 29 June 2021

    7.0
    Good
    • Family with young children
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    The location and the view.

    Stayed in June 2021

  • Reviewed: 22 June 2021

    9.0
    Superb
    • Leisure trip
    • Group
    • King Room with Harbour View
    • Stayed 2 nights

    Staff was great

    Stayed in June 2021

Showing 76 – 100

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