220 India Street, Providence, RI 02903, United States
#10 of 15 hotels in Providence
Guests' ChoiceBased on 398 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.6
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 October 2021
Tasha
United StatesMy room was a lot smaller than I was expecting. Housekeeping didn't do very well with the cleaning. They emptied the bathroom trash and replaced towels then walked out. We had to ask them to come back so we could give them the other trash.
The front desk staff were amazing.
Stayed in October 2021
Reviewed: 24 October 2021
Emily
United StatesRoom smelled slightly musty when we arrived
Great view of the harbor. Perfect location next to an awesome brewery and a park across the street right on the water. Tons of restaurants within a few minutes of hotel but far enough away from the super busy downtown area.
Stayed in October 2021
Reviewed: 20 October 2021
Diana
United StatesThe toilet was not working at the end of our stay.
It was close to downtown Providence. The staff was great. It was clean & comfy.
Stayed in October 2021
Reviewed: 16 October 2021
Esteban
United StatesLocation was very good
Stayed in September 2021
Reviewed: 13 October 2021
Sharon
United StatesRoad noise
The staff was exceptional the rooms for a very nice the problem was it’s a little noisy because we’re by the interstate but other than that wonderful stay
Stayed in October 2021
Reviewed: 11 October 2021
David
United StatesThe secure bicycle parking in the garage/parking lot is situated in a way that makes it very inaccessible--it is behind a parking space that blocks access when a car is parked in that space. Given how convenient the hotel is to two heavily used bicycle trails, they should create more usable secure bicycle parking.
The hotel is at the beginning of two great bike paths--the Blackstone Trail and the East Bay Trail.
Stayed in September 2021
Reviewed: 13 September 2021
Suzanne
United StatesPrice seemed higher than I had googled
Location
Stayed in August 2021
Reviewed: 12 September 2021
Vern
United StatesThere was no literature or brochures in the room about the area. The resturant on site was partially closed,only breakfast and was not sure if that was only room service or if you could sit. I could hear noise from outside as if a window was open.I think it was coming in through the air conditioner.I could also hear activity from another room. It sounded like they were having a great time at 4 am. I would have liked some sort of vending machine for soda or water on the floor and a small market for incidentals like a newspaper or snacks. To be fair, I didn't inquire about the resturant or directions to local spots.I googled and I was there for the seafood festival.The hotel was next to expressway so some noise to be expected and overall not bad just louder then would seem normal.
I liked the room, very neat and comfortable. I really liked the shower very roomy and water pressure great. What little staff I saw very friendly and helpful. Location was great for my visit.
Stayed in September 2021
Reviewed: 10 September 2021
Susannah
United StatesWould love to be there with the bar/restaurant open- wonderful setting/view.
Its location by the water but just a nice walk or short drive to the college area. Free easy parking.
Stayed in September 2021
Reviewed: 30 August 2021
Nicole
United StatesRestaurant / bar on site was closed
Location and room size
Stayed in August 2021
Reviewed: 28 August 2021
Liseli
United StatesIts a no smoking facility but clearly people were smoking on the floor. That got very annoying- we could smell it in the hallways. Sad it doesn't have a pool - its the kind of hotel that should.
So...location was great. Check in and out was a breeze. Sheila was fantastic- she put us in rooms right next to each other and kindly helped us with our 17 year old! She was just so great about it, thank you! Free parking, and plenty of it. First night we were there, the fire alarm went off and we had to evacuate the hotel - staff handled it professionally and the fire department was there before we could even get out the door. Everyone was ok and we were able to go back in a few minutes later. Exciting for the kids... Also, great park right next to the hotel. Onsite guest laundry, very convenient. There is also a kind of game rooms (maybe x-box & Playstation- you need to go to the front desk to ask for the controllers). Looks like they also have board games. You can get breakfast for an extra fee. There is limited indoor parking and lots of parking outside.
Stayed in August 2021
Reviewed: 22 August 2021
Lewis
United Statesclean, nice view nice staff
Stayed in August 2021
Reviewed: 8 August 2021
Chelsea
United StatesIt was a little scary that I heard gunshots outside around 1:30am.
I loved the view of the bay from our window and it was an easy walk across the street to a beautiful park on the water. The breakfast was amazing! Best home fries I have ever had!
Stayed in August 2021
Reviewed: 2 August 2021
Marina
United StatesA blood stain on the blanket and a set of ear rings on the sheets??? Breakfast: no juice at all, even though it was listed on the menu; not everything was available. Meager choices, poor quality.
The view. A park nearby. Desk staff friendly.
Stayed in August 2021
Reviewed: 1 August 2021
Jennifer
United StatesI liked it
Stayed in July 2021
Reviewed: 26 July 2021
Peter
United StatesThe only issue with the room was that we found some cigarette ash on the top of the bed's headboard. Put us off.
The room was well kept and we had a king sized bed which faced the water which was nice. In addition the room was ready early which we also appreciated.
Stayed in July 2021
Reviewed: 26 July 2021
Gabrielle
SpainNothing really! The location is right on the water which is pretty but it does take a little bit of walking crossing under a highway (or a very short drive) to get into the main part of Providence.
The room was very clean, the beds were comfortable and the curtains kept the room dark in the morning which was great for sleeping in a bit. In the lobby there was complimentary fruit and cold lemon water. It was a great spot for a weekend trip!
Stayed in July 2021
Reviewed: 20 July 2021
Linda
United StatesThe restaurant was not open .
Very convenient and the staff was very welcoming , friendly and helpful!very clean . Rooms were spacious and bathroom a nice size !
Stayed in July 2021
Reviewed: 15 July 2021
Amy
United StatesParking, not enough space.
Location. Cleanliness. Quiet. Contactless Check-in & -out. Friendly & Helpful Staff.
Stayed in July 2021
Reviewed: 12 July 2021
Edrey
United StatesN/A
The refrigerator and microwave in the room were very useful. The beds were very comfortable.
Stayed in July 2021
Reviewed: 5 July 2021
Juliana
United StatesRooms are small, can be a bit uncomfortable. My room was facing the highway and above a garbage area, the smell would seep in through the ac.
It is a nice property. It’s across a park/ area of water that is easily accessible to. Nice restaurant next door. Bathrooms are nice and clean.
Stayed in July 2021
Reviewed: 4 July 2021
Libby
United StatesNo pool or breakfast due to covid.
The view the beds
Stayed in July 2021
Reviewed: 1 July 2021
Frederick
United StatesLocation of my room was not good
Service was ok
Stayed in June 2021
Reviewed: 29 June 2021
Heidi
United StatesThe location and the view.
Stayed in June 2021
Reviewed: 22 June 2021
Antonio
United StatesStaff was great
Stayed in June 2021
Saalbach Hinterglemm, Austria
Aigues-Mortes, France
Kaprun, Austria
Plombières-les-Bains, France
Balatonalmádi, Hungary
Nairobi, Kenya
Berlin, Germany
Lübeck, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content