cottage is very comfortable, perfect location close to national park, very quite neighborhood

Stayed in May 2024

All good

The surrounding with lush greens, and fireplace. Fully equipt kitchen and really nice bedroom.

Stayed in February 2024

Good location. Secluded, yet very close to Volcanoes NP. Excellent amenities.

Stayed in January 2024

Every thing is great. We feel very comfortable in this house.

Stayed in December 2023

Everything was great.

Everything was great, a fully equipped house, that is decorated beautifully. A very nice garden and a peaceful neighborhood. Definitely recommend it!

Stayed in September 2023

The sheets /pillow in the master room didn’t smell clean.

Very close to the volcano, very comfortable…

Stayed in August 2023

Nothing! It was perfect for us!

It was quiet and secluded. The home was bright, welcoming, comfortable, clean, and cozy.

Stayed in July 2023

nothing really

comfortable clean and private

Stayed in April 2023

Very comfortable and well-appointed cottage in a beautiful setting, felt like being in the jungle. Excellent location for the National Park and also easy to access the main road for Hilo and around the island. Wonderful views of the stars at night from the garden and even a glimpse of the mountain top from the gate.

Stayed in October 2022

Cute and comfortable. Great location! Perfect for our group.

Stayed in September 2022

It was fine

Proximity to Volcano Na

Stayed in July 2022

Great location, quiet, roomy, comfortable.

Stayed in July 2022

A little expensive, toaster was a bit old and needs replacing.

Great location, checkin and checkout time was ideal, good size, no. of beds available, clean, well stocked kitchen, visitor book which offered valuable formation to us from other visitors.

Stayed in June 2022

Bath linens could use replacement/updating and more to supply 4 people (cottage sleeps 4); directions to home and address need clarifying. Host is very responsive and these are in process of getting done we think.

Beautiful cottage and spectacular rainforest garden yard. Very comfy beds and sheets. Nice living area, kitchen, and bath.

Stayed in April 2022

Nothing - but FYI the kitchen sink plug is broken and the tap leaks. Very minor things that weren’t problems for us.

This cosy cottage ensured we had a wonderful stay in Volcano Village. It provided everything we needed and was a warm and welcoming base. We loved our time here and can’t recommend it enough!

Stayed in April 2022

It was a little difficult to figure out how to use the thermostat and the fireplace.

Clean and comfortable.

Stayed in January 2022

Bed was a little damp although room did have a dehumidifier that could be used.

Quiet location, even had washer/dryer.

Stayed in January 2022

No air conditioning and not enough accessible electrical plugs.

Very cozy place with plenty of space and cute details.

Stayed in November 2021

No tv channels to watch

Property was clean and comfortable. Location was good.

Stayed in August 2021

Just that we would have liked to see the fireplace glow and it was broken.

We had a really nice stay. Something to note that the fireplace did not work. Bedrooms were very comfortable

Stayed in June 2021

Shower has an old loose handle that makes it tricky to find where hot and cold water are. The water heater is very small so hot water is very limited. It would be helpful to install a bit larger heater so a family can take showers without waiting for water heat up. Volcano is cold and wet often, and many visitors spend time hiking and exploring the national park as we did, and really wanted a hot shower upon return.

Very clean and tidy. Warm and cozy inside. Property manager was quick to respond to our inquiries and helpful.

Stayed in March 2024

Suggest making a book providing basics on the stay - check out time and policies; maintenance such as should we keep emptying the dehumidifier tank?; and local tips/recommendations. Also, this booking site does not note that the washer/dryer is only available if staying 3+ nights so that was a big surprise to us upon arrival - recommend adding this info if you can so families with kids can plan ahead. Confirmation with access info on the morning of arrival would provide peace of mind for long distance travelers.

Great location for visiting Hilo and Volcano National Park. Rainforest setting felt very private. Nice books about the island for planning are available. Cards and board games very appreciated.

Stayed in June 2022

Fairly basic kitchen utensils. OK for a few days but would want more for a longer stay.

Great location for exploring the Volcano National Park. Very responsive host.

Stayed in February 2022

There're several things I'm very disappointed. First, I reached out to the property a few days before arrival asking when we'll get the door code, and if it's easy to find food to eat near by. We didn't get any response. I emailed again a couple of days before arrival and still didn't get replied. I called the day before arrival to make sure we'll receive the door code when we're there. Finally the property manager answered the call and told me the code will be sent on our arrival day. I made sure she'll send early in the morning since we'll lose signal later in the day close to Volcano NP. Second, when we arrived the property, the room smells like mode. I opened all the windows to let the air flow a bit. The WORSE thing of this property is the water!!! The water flow is so not stable. It became very tiny flow quite often and not warm enough quite often. It's a disaster when we had showers especially with babies. There're also dust everywhere in this property. Lots of messy stuff in the closet. Can't believe it's rent like that. Third, the last surprise is, the day after we left, I received an email from the property asking for extra $30 cleaning fee without any reason. We tried our best to make the stuff back to place and washed the dishes by hand as much as possible before we left. I don't know what do they expect. I declined the request to pay extra cleaning fee. Gosh what an experience. BTW, the stores in this small town closes too early. If you're traveling and want to have a good breakfast and dinner, please make sure to drive extra miles to Hilo. We'll never stay in this area anymore.

The location is very close to Volcano NP.

Stayed in August 2021