1420 E Jackson Ave, McAllen, 78503, United States
#37 of 44 hotels in McAllen
Guests' ChoiceBased on 178 hotel reviews
7.2Cleanliness
7.3
Comfort
7.4
Location
8.6
Facilities
6.9
Staff
7.4
Value for money
7.3
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 March 2024
Vivian
United StatesThe pool was dirty and not avaliable/which turned out ok due to weather, the water for toilet keep running so I had to close valve to quite it at night .
No breakfast provided
Stayed in March 2024
Reviewed: 13 December 2023
Rocky
United StatesReasonable
Short distance
Stayed in December 2023
Reviewed: 13 December 2023
Rocky
United StatesNo parking close to the room, had to carry luggage too far to get to the room
Close to work, reasonable rates
Stayed in December 2023
Reviewed: 5 September 2023
Villarreal
United StatesNoisy AC. Not enough towels for all people in the room. No body to attend to clientele. Reception and check in takes place almost on the street through a small window where after ringing the bell; it took over 10 minutes for someone to show
Location
Stayed in August 2023
Reviewed: 27 August 2023
Itzel
MexicoThe air conditioner didnt work.. they changed us from room at 1:30am and wifi wasnt working very good and I need it for work..
Location
Stayed in August 2023
Reviewed: 10 March 2023
Garcia
United StatesWifi was not working could not connect TV to Wi-Fi
Location and easy check in
Stayed in March 2023
Reviewed: 26 July 2022
Donna
United Statesno hot water first and third days.
convenient, clean
Stayed in July 2022
Reviewed: 25 July 2022
Mauricio
Mexicothe floor was sticky, the room had a strange smell.
good location
Stayed in July 2022
Reviewed: 10 July 2022
Roberto
MexicoPerhaps a bit noisy ac
Clean room Roku TV
Stayed in June 2022
Reviewed: 24 June 2022
Yanez
United StatesPool area needs some updated chairs
Stayed in June 2022
Reviewed: 23 April 2022
Edanargu
MexicoSmell of the room Stained bathtub Damaged TV
Friendly staff Pool Parking
Stayed in April 2022
Reviewed: 3 April 2022
Erika
United States-
tranquilo
Stayed in January 2022
Reviewed: 20 January 2022
Kimberly
United StatesBed was uncomfortable. Fridge hardly cooled
A/C
Stayed in January 2022
Reviewed: 25 December 2021
Hernandez
United StatesClose to restaurants
Nice and clean and quite
Stayed in December 2021
Reviewed: 14 December 2021
Mario
United StatesHot water takes long, curtains were dirty
Spacious room with clean bed.
Stayed in December 2021
Reviewed: 22 November 2021
Isidro
Mexicobed
Stayed in November 2021
Reviewed: 7 September 2021
Cr
United StatesBoth mornings a staff member opened our room door!!! Good thing we had the top latch on ! We were in bed 😠 first day was house keeping we yelled no thank and she still opened door. 2nd morning , NO knock and the hotel manager tried to come in . Our top latch was on and again we were in bed in direct view. Check out wasn't till 11am, it was 10:45am. Water for shower is not hot. It's room temperature.
Good location and good price. Comfortable bed.
Stayed in September 2021
Reviewed: 5 August 2021
Clay
United StatesThe TV has no cable. You have to subscribe to hulu, net flicks or sling services like that . Their “cable” isn’t like food network, history, E!, cable channels like that they are “off the wall” stations but you gotta watch something . That’s my only complaint .
Familiar surrounding , quiet and comfortable
Stayed in July 2021
Reviewed: 13 July 2021
Morenoo
United StatesIt was ok
They offer to clean ,it's chilled,good service
Stayed in July 2021
Reviewed: 30 May 2021
Clay
United StatesThis was a return visit so I must of liked the property and value
Stayed in May 2021
Reviewed: 26 March 2024
Cavazos
United StatesHorrible and rude
Stayed in March 2024
Reviewed: 4 March 2024
Juan
United StatesStaff
Comfortable bed
Stayed in March 2024
Reviewed: 15 January 2024
Gustavo
United StatesThe place is chemically treated and sanitized with negative cheap artificial products hazardpus to health.
Stayed in December 2023
Reviewed: 10 October 2023
Flaherty
United StatesIt needed work - lacked upkeep.
Location
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content