225 Albany Street, South End, Boston, 02118, United States
#84 of 93 hotels in Boston
Guests' ChoiceBased on 154 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
8.1
Facilities
8.2
Staff
8.2
Value for money
7.2
Free WiFi
7.9
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End of dialog contentReviewed: 27 May 2024
Michael
United KingdomOn arrival receptionists unsmiling and not that friendly. Following days with different staff service super friendly and helpful
Room spacious and exceptionally clean. Bar service great and breakfast excellent. I forgot my mobile phone charger but on Saturday morning guy & colleague on reception was super helpful and found me a charger
Stayed in May 2024
Reviewed: 24 December 2023
Aigerim
CanadaLocation, staff, breakfast, room quality
Stayed in November 2023
Reviewed: 11 December 2023
Erin
United StatesOur room was very close to the highway and it seemed expensive for a one bed room that wasnt exceptionally big.
Location was great! Walking distance to everything! Our room was right next to the high way so it was noisy but the room was nice and comfy.
Stayed in October 2023
Reviewed: 17 November 2023
Lin
Chinagreat locations, but no breakfast!
Stayed in August 2023
Reviewed: 31 October 2023
Loulou_belle
United StatesSome of the staff at the desk seemed irritated or bothered that you were asking questions.
I like the location and the staff were nice. The bar area was also a fun place to go after meetings
Stayed in October 2023
Reviewed: 19 August 2023
Ellyn
United StatesThe air conditioning in our room broke so we had To move to another room in the middle Of our stay. That was inconvenient.
Location was perfect and close To people we were visiting. Made it convenient and Easy to see them. The hotel room was clean and they Cleaned the room daily.
Stayed in August 2023
Reviewed: 2 August 2023
Ya-hsin
Taiwanfront desk was a bit cold, but it gets the job done
clean and good location
Stayed in July 2023
Reviewed: 5 July 2023
Duchess
United StatesThe bed was extremely firm, and the pillows need to be replaced.
The location, friendly staff and cleanliness of the hotel.
Stayed in July 2023
Reviewed: 5 July 2023
John
United StatesThe location was within walking distance to some local attractions, but being near the highway it could be a little noisy inside. Very friendly and accommodating staff.
Stayed in July 2023
Reviewed: 3 July 2023
Diana
United StatesEverything is good here.
Stayed in July 2023
Reviewed: 26 June 2023
Abu
United StatesCompared to the other hotels in the area, it has more or less the same rate but still thought it is overpriced.
Loved the room and hotel's modern interior.
Stayed in June 2023
Reviewed: 15 May 2023
Stacey
United StatesThe carpet in the hallway was worn.
The location and bed.
Stayed in May 2023
Reviewed: 16 April 2023
Mario
United StatesThe noise of the highway at night mixed with the noise of the AC system was a concert that prevented me from sleeping right before a race... I can offer two suggestions if I may: triple sound/thermal proof glass windows. I had them at my apartment in Sweden and works wonders. As for the AC: MRO. Maintenance, refurbish, and Operate again. Yes, that's a bit expensive but your location and service will pay thay off quick.
Most of it is great: the lady at the check-in was super nice and kind, room was really good in general.
Stayed in April 2023
Reviewed: 6 April 2023
Julie
United StatesRoom was too dark not enough lighting. No restaurant on site. Only for breakfast.
New, fresh, clean and very friendly and helpful staff! Whole Foods next door was a bonus.
Stayed in April 2023
Reviewed: 19 March 2023
Mary
United StatesLocated next to the expressway. I used a white noise machine at night to mask traffic so no issue for me but a light sleeper could have trouble.
Convenient location for events near the commons and south Boston. Staff was wonderful, very welcoming and helpful with questions and requests
Stayed in March 2023
Reviewed: 13 March 2023
Natasha
United StatesIt was too expensive. Did not I clue breakfast, bed was hard, vLet is$60/pee night and no other options for parking g. Room service did not .are beds or clean rooms
Quick service
Stayed in March 2023
Reviewed: 6 February 2023
Jodi
United StatesCHECK YOUR RECEIPT FOR EXTRA FEES! After we left they decided to add on a "smoke free environment" fee & taxes totaling $280!!! Neither my guest or I smoked in the hotel. In fact, we went outside, passing by reception each time, to smoke outside in the bitter cold. It is absolutely ridiculous & harmful that this is considered acceptable. We went out of our way to be considerate & respectful of their property & the standards set for it. WE DID NOT SMOKE IN THE ROOM. At this point, I think they know that & did all along. They saw us smoking outside & decided they could get away with the charge. I can't see any other way this makes sense. At the end of the day, if they're willing to add on hundreds of dollars for this unfounded claim, I wouldn't be surprised if others had similarly baseless fees on their bill. They are not trustworthy. Check your bill for added fees after you leave.
It was basically the same as any other decent hotel in the area.
Stayed in February 2023
Reviewed: 12 January 2023
Robyn
AustraliaNoisy clients co.ong ho.e at 3 in morning.We were in a room near lift.
All was good.
Stayed in January 2023
Reviewed: 9 December 2022
Staci
United StatesThe noise from 93. Made it hard to sleep.
Location was in a good spot. Right off 93 and not far from the area I wanted to be in.
Stayed in December 2022
Reviewed: 16 November 2022
Ellyn
United StatesThe shower was wonderful
Stayed in November 2022
Reviewed: 10 September 2022
Ramon
United StatesOnly stayed 1 night. Did not have breakfast. On site food would be a plus. Nothing beats room service, and I had an uber eats order disappear. Got credit but it would have been easier if I could just call down for in room dining, or even if I would have had to have picked it up myself at a in-hotel restaurant. Mini fridge and in-room snack would have been a nice option. I was on the 4th floor and the noise from outside was noticeable. There seemed to be sirens frequently and other road noise. I would ask to stay on the other side on hotel next time.
9/8/22 = Bartender was very attentive and I wasn't drinking at the bar but he saw me carrying an ice bucket and filled it for me at the bar. Other than that, the stay was great because the room and premises was clean, no unecessary noise from guests pr staff and I could just chill. The noise outside was another matter.
Stayed in September 2022
Reviewed: 29 August 2022
Jonathan
Luxembourgroom cleaning only ever 3rd day. No wardrobe on the room (problem if Trip is >3days)
property was really good. location is good
Stayed in August 2022
Reviewed: 8 August 2022
Diane
United Statestakes too long to get help because not enough employees. I asked for a taxi and he said he’d call in a few minutes after he checked someone in. I came back MANY minutes later and it still wasn’t done. he didn’t have time and I could see why.
comfortable. near Kenmore.
Stayed in August 2022
Reviewed: 12 June 2022
Ryan
United StatesNo complaints
Friendly staff, clean facilities and comfortable bed. Quiet (for a city dweller) despite location.
Stayed in June 2022
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