5460 James Temple Drive, Dallas, TX 75240, United States
#17 of 166 hotels in Dallas
Guests' ChoiceBased on 547 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 29 May 2024
Bianca
United StatesThe water was leaking out the shower. Parking
Clean, great location and safe
Stayed in May 2024
Reviewed: 25 May 2024
Holt
United StatesN/A
Very helpful staff
Stayed in April 2024
Reviewed: 12 May 2024
Katrice
United States1. The bar and restaurant do not open until 5pm daily. This is crazy because what do you eat during the other hours? 2. The cleanliness at the pool was subpar. The chairs are falling apart and there’s trash in the bushes. I stayed for 3 days and saw the trash from day 1 - day 3
Mostly everything
Stayed in April 2024
Reviewed: 26 April 2024
Tammy
United StatesBreakfast was good. Pleasant environment overall. We had to pay for garage parking but it was convenient.
Stayed in April 2024
Reviewed: 21 April 2024
Brendan
IrelandHaving to fill out a ticket for breakfast each morning even though it was included with the room.
Clean rooms well serviced, breakfast was decent.
Stayed in April 2024
Reviewed: 16 April 2024
Saad
KuwaitThe water gets out from the shower
Everything is good
Stayed in April 2024
Reviewed: 13 April 2024
Kristin
United StatesEclipse pricing but that was evident throughout Texas pre and post April 8!!!
Nice open lobby. Buffet breakfast was fine except egg dishes weren’t to my liking. Access to property is through surrounding construction so not very attractive. Turned out to be great stay for eclipse as we were near a nature preserve. Overall fine stay and rating of location is probably function of why you are in Dallas and where you need to be. Hotel is close to a great restaurant for dinner: Kenny’s Wood Fired Grill. Highly recommend it.
Stayed in April 2024
Reviewed: 2 April 2024
Hailey
United StatesWe didn't have any issues with out stay.
We were literally right across the street from our meeting location, so it saved us a ton of money on Ubers. The hotel was clean and well-maintained and the amenities were top notch.
Stayed in March 2024
Reviewed: 30 March 2024
Jan
BelgiumSpacious and clean rooms. Friendly staff. Close location to an upscale shopping mall with good restaurants
Stayed in March 2024
Reviewed: 25 March 2024
Eric
United StatesNo microwave in room
Stayed in March 2024
Reviewed: 15 March 2024
Maria
United StatesShower - glass covered only half of the shower area which floods the bathroom. Breakfast is the same everyday. No variety. Small rooms in AC
Cleanliness of the room, staff friendliness
Stayed in March 2024
Reviewed: 2 January 2024
Chancellor
United StatesThe rooms could have been slightly cleaner. There was hair in my bed and I have a slight touch of trichophobia. Also, the toilet clogged twice during my stand and around the sink was unclean.
Location was awesome! I didnt have the opportunity to get breakfast and the bar at night was very chill and a great vibe with great food! Kaelin and Paul made lasting impressions on me and my family! Really great hires!
Stayed in December 2023
Reviewed: 4 November 2023
Privash
IsraelThe location is pretty distant from the city center.
The hotel is fairly big, relatively new and has a lot off room around. The parking on the street is safe and free. I'd go back there again.
Stayed in October 2023
Reviewed: 9 October 2023
Kim
United StatesVery nice hotel. The lobby is big and nice. The bartender was very friendly, and the drinks were great. The location is convenient to shopping and food. The rooms are large and clean.
Stayed in October 2023
Reviewed: 9 October 2023
Gonzalez
United Statesthey should have advertise breakfast more. We woke up and didn’t know the hours they had it
Great friendly staff and the hotel was very clean
Stayed in October 2023
Reviewed: 22 September 2023
Shamonica
United StatesNothing was wrong
Everything
Stayed in August 2023
Reviewed: 2 September 2023
Laurentina
United StatesWe thought breakfast was free, which one of the staff mentioned to us we will get free breakfast, but we did not.
We loved the way the hotel was it looked so comfortable and especially the pool.
Stayed in June 2023
Reviewed: 22 August 2023
Marshall
United StatesThe bathroom was clogged before we got there and it took a whole day and night before they came and fixed it forcing me and my wife to use the restrooms in the lobby area
The room was amazing and the staff was awesome on our second night
Stayed in August 2023
Reviewed: 14 August 2023
Anja
Austrianew, modern an very clean
Stayed in August 2023
Reviewed: 10 August 2023
Tasha
United StatesBreakfast was not free it was $19. And the shower in the bathroom room was very confusing. There was 2 shower heads, and it wasn’t easy to control the temperature on each of them. Other than that ….good spot
Location was great. The Galleria Mall was directly across the street from the hotel. Me and my home girl walked across the street. Very convenient!..
Stayed in July 2023
Reviewed: 24 July 2023
Kbbz2016
United StatesHad to pay an extra $24 for parking attached to the hotel or park on the street or somewhere not near the hotel.
Everything about this hotel is amazing. The staff is great and the facility itself is just wonderful. The rooms are spacious and very comfortable.
Stayed in July 2023
Reviewed: 24 July 2023
Cynthia
United StatesNot good breakfast
Everything
Stayed in July 2023
Reviewed: 21 July 2023
Jose
United StatesParking is a bit tuff, but nothing that is unmanageable. Also, we could smell a strong presence of some illegal substances in the hall at one point, where my oldest asked why it smelled like skunk…
Wow! Loved the secluded entrance & the pool being surrounded by the hotel itself and not out in the open. The lobby is super modern and loved the open floor plan. Also, it was CLEAN! I didn’t feel at all uncomfortable. We have 3 kids between 2 & 7 and we all absolutely enjoyed our stay. The pool was perfect for the kids. All in all, we will for sure be back.
Stayed in July 2023
Reviewed: 5 July 2023
Harry
United StatesCar parking was not free. Properties like AC Hotel should have free parking which is a very basic requirement for travelers.
Stayed in July 2023
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