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  5. Reviews of AC Hotel by Marriott Minneapolis West End

Reviews of AC Hotel by Marriott Minneapolis West End 3 stars

5075 Wayzata Boulevard, Minneapolis, 55416, United States

#19 of 70 hotels in Minneapolis

Guests' Choice

Review score

Based on 49 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 15 November 2023

    9.0
    Clean,quiet, comfortable!
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The street it’s on is a little hard to navigate. The front desk also told me there was a shuttle to concerts but it ended up being the city bus.

    Overall the property was clean and quiet

    Stayed in November 2023

  • Reviewed: 28 June 2023

    10
    I was visiting family there and the location was right in the center of two places I needed to be.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    The fitness center was perfect for what was needed for only one night. The staff was friendly and courteous. This is important anywhere you go, fyi, it's not always there.

    Stayed in June 2023

  • Reviewed: 7 May 2023

    10
    Nice modern, clean hotel close to attractions
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Clean, modern, great amenities and close to downtown attractions. Plenty of parking and good internet.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    Best I've been in,

    Stayed in April 2023

  • Reviewed: 25 July 2022

    8.0
    It was a luxurious stay that we enjoyed very much
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights

    No room service available

    The room amenities: including reading light, safe, iron, blow dryer and roomy shower with personal care items

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A little spendy for the location

    Carly at the front desk was awesome!

    Stayed in July 2022

  • Reviewed: 27 June 2022

    9.0
    Fantastic Stay; 6th Floor Outside Bar View of Minneapolis Skyline was Worth it Alone
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking was a little tight but we managed.

    Location: in the suburb but literally five minutes from downtown Mpls. Great staff; very attentive and personable. The Reveal bar on the sixth floor is to die for: great bartenders and a view of downtown Minneapolis.

    Stayed in June 2022

  • Reviewed: 25 June 2022

    10
    Exceptional
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Beds could be more comfortable

    Roof top bar

    Stayed in June 2022

  • Reviewed: 16 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    clean

    Stayed in May 2022

  • Reviewed: 22 April 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Great location; new and beautiful hotel

    Stayed in March 2022

  • Reviewed: 18 April 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    The bar, staff and company

    Stayed in March 2022

  • Reviewed: 3 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was disappointing. Nor bread or bagels, although there was a toasted present. Only croissant to go with eggs and bacon. Service was not as expected. We had to ask for cutlery and remind them of the coffee cans and the orange juice.

    beautiful, spacious and clean rooms

    Stayed in April 2022

  • Reviewed: 23 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Had a excellent service at the Lounge

    Stayed in February 2022

  • Reviewed: 15 November 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not complimentary. It was an extra charge.

    Stayed in November 2021

  • Reviewed: 6 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was very expensive

    Stayed in September 2022

  • Reviewed: 8 August 2022

    4.0
    Would not stay at this hotel again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking was ridiculous! Never, ever had to walk a block and park in a non-attached garage/parking lot to the hotel I am staying in. No night light. Amenities for almost $300 room were were nearly non-existent. No place to hang a towel in bath. Room could potentially sleep four, but only one sink in the bathroom.

    The location was ok as we were going downtown.

    Stayed in August 2022

  • Reviewed: 16 December 2021

    7.0
    Booking Reservation not recognized at this hotel and overcharged. Still a nice location to stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Originally booked for a king size bedroom but was given a double queen as the receptionist in front could not find my reservation from booking, even after presenting valid ID and receipt of the booking. (*something to be aware of if you're booking through a third party like Booking). After confirmation to see that I did have a room reserved, she then proceed to book reservation through the hotel website instead as she could not figure it out through Booking and I was given a room as close to my reserved price as possible. I thought it was going to be the requested King size, as the hotel mentioned they had a lot of vacancies, but I was given a double queen instead. Since my partner and I were tired, I didn't mind too much of the switch up. The only plus was that the room was a corner unit so we had a nice view. Did see some leftover trash from the garbage bins in our unit though. Overall, room was still clean, good space, and beds were comfortable. I usually love AC Hotels. I am appreciative the staff still found a way to accommodate their switch up, however I wish the price was honored for the room I originally reserved. I had to pay $20-30 extra for a room that wasn't even what I requested. Professional that staff addressed problem, unprofessional as they did not know the proper procedures to provide customers with original booking. I remember the receptionist trying to get a hold of their boss on how to proceed. I do not mind paying the extra charge but this won't cut for others who may be on a budget. * Note: There is no way to contact front desk unless you go online and search for the location number, which is not very efficient if you need assistance right away. We had to call them for a question but I wish a card was provided in the room to contact front desk if need be. Overall, I still enjoyed my stay.

    Room was generally clean, beds comfortable. If you get a corner room, the view is adequate and nice to look at. This hotel was able to provide us with a late checkout of 4pm (crazy right! Very appreciative!) before our flight, due to low occupancy the weekend we stayed. Always love the cieling showerhead and I love that we get free parking. It is good to know that there is no microwave in the unit, only in the lobby past the receptionist desk.

    Stayed in December 2021

  • Reviewed: 15 November 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I didn't like the Parking as I had to park in the underground garage and walk up 3 flights of stairs and I am Asthmatic. The staff provided no communication about the elevator located in the basement. While I was there, I watched 3 different people who lived in the Apartments next to the Hotel get in their cars and leave.

    I was pleased with the cleanliness and most of the staff was pleasant.

    Stayed in November 2021

  • Reviewed: 10 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    everything was very nice and clean and a good location

    Stayed in January 2022

  • Reviewed: 7 December 2023

    10
    Exceptional
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 2 November 2023

    10
    Exceptional
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 25

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