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  5. Reviews of AC Hotel by Marriott Orlando Downtown

Reviews of AC Hotel by Marriott Orlando Downtown

333 South Garland Avenue, Orlando, 32801, United States

#145 of 390 hotels in Orlando

Guests' Choice

Review score

Based on 475 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Traffic

    Very nice

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Good views, nice gym.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    The size of the room

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Nice place, very good rooms, great rooftop, very well located
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 3 nights

    Service at the bar and restaurant. Customer service was not good. I stayed several times here and I was lucky to find only a couple of good servers, one of them is a great bartender ( Nathaniel ) with outstanding service skills. Respectfully, a lot to improve regarding service I think.

    Great location, great rooftop, clean and updated rooms, good gym

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Great room.
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night

    The elevators. There were not enough of them for a hotel that was full.

    There was no breakfast. Location was excellent

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Enjoyed our trip, staff very pleasant, hotel was very clean!
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Pricey! No place to hang toiletry bag or night gown in bathrooms - need some hooks! Also it took a very long time to get hot water. The elevators were slow.

    Close to Olympic trial race route - we could walk

    Stayed in February 2024

  • Reviewed: 14 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with City View
    • Stayed 1 night

    The hotel, although it is located right next to the highway, is not soundproof. Impersonal room design. The lifts were very slow. Low quality breakfast.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    have a good stay
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    bath room glass door. that piece of glass is a worry. If feasible, please provide in room slipper.

    breakfast menu selection is simple, but the hot dish selection, preparation & taste is good. Bell service staff are helpful through out and friendly.

    Stayed in December 2023

  • Reviewed: 10 January 2024

    9.0
    Nice modern and well located with great rooftop
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 2 nights

    There's a clear opportunity to improve customer service.

    Great location. Modern facilities. Good Gym. Amazing rooftop bar view.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Larger Corner Guest room with 1 King
    • Stayed 2 nights
    • Submitted via mobile

    I have nothing bad to say

    The staff was very friendly and the room was very comfortable

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Everything was great. We’ll be booking again
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like how I booked a king room but we ended up with a double queen room. I’m not sure if the prices were different and I forgot to mention it at checkout but the room was still nice.

    I love how clean everything was. Staff was very friendly

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Great hotel and amazing skybar
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night

    The speed of the WiFi

    The location and the amazing sky bar!

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    Clean, great location, nice staff but shouldn’t have paid the same price for both rooms.
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Rooms sizes aren’t the same size so they shouldn’t be the same price. Wish the electric chargers were working.

    We had to of the same rooms, same price but 1 was significantly smaller. Far less room to walk around and sit by the window.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Closest hotel to Amyway Center

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Happy customer
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The place was clean, staff was amazing and very close to Amway. We felt safe at the hotel, it was just the surroundings that we don’t feel good walking around. Other than that breakfast was very good and affordable. I t was worth the money. It was so nice and comfortable to hang out the lounge area on the 18th floor.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    Terrible elevator! Long wait time!
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night

    elevator! The elevators are the worst in the entire USA! That needs to be fixed!

    we loved the location

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Nice rooms but could have more ammenitites
    • Leisure trip
    • Couple
    • Larger Corner Guest room with 1 King
    • Stayed 4 nights
    • Submitted via mobile

    No room service. Limited food options. Market food was not edible. Customer service of breakfast wait staff could be improved.

    Room was very clean. The housekeeping staff were kind and always brought fresh towels and waters every day.

    Stayed in November 2023

  • Reviewed: 27 September 2023

    9.0
    Excellent stay, especially for events at the Amway center.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The price for one might is a bit high

    Everything about it was just excellent! Location location location

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Great views, comfy bed and great ambiance
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Everything is centered on the 18th floor. One area for everything … but it’s decorated nicely and smells amazing…

    Great location within walking distance to a lot of places. The foxtail cafe is good too.

    Stayed in September 2023

  • Reviewed: 13 August 2023

    8.0
    Great location- very noisy
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Extreme noise due to proximity to I-4

    Great location downtown Orlando

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    To noisy

    Not my cup of tea

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Nothing to say
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night
    • Submitted via mobile

    It’s ok

    Nothing

    Stayed in August 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No staff. Not enough elevators. Could not even buy a coke at hotel.

    Hotel was close to Amway center

    Stayed in June 2023

  • Reviewed: 5 July 2023

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    $30 valet parking

    Staff was very good and property was clean. Food was very good.

    Stayed in July 2023

Showing 1 – 25

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