744 San Antonio Road, Palo Alto, 94303, United States
#5 of 37 hotels in Palo Alto
Guests' ChoiceBased on 165 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
9.1
Value for money
8.6
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End of dialog contentReviewed: 25 May 2024
Jenny
United StatesNo parking - parking on big busy street is quite dangerous but also spaces are limited. it'a a big drawback
Excellent hotel facilities, service, location
Stayed in April 2024
Reviewed: 29 February 2024
Indra
United StatesThere was a small table in the room but there was no surface to place our suitcase. Shower cap would have been handy.
I really liked that the room, shower and toilet were really clean and new. Reception, valet and cleaning staff were all polite, warm and friendly. Nice vibe with uplifting music in the common area. We brought our dog and she liked being there. We could walk our dog around the hotel which made it all easy for us to travel with our pet. My mom liked the comfortable shoe provided in the room. Comfortable couch, working space and handy power outlets to charge phones and computer.
Stayed in February 2024
Reviewed: 29 January 2024
Gary
United StatesFood offering
Stayed in January 2024
Reviewed: 5 January 2024
Iber
United Statesthe location. it was super close to the places we wanted to see and visit. The building was and room was much better than what we had expected. I have recommended it to my co workers and hopefully they can visit the hotel.
Stayed in January 2024
Reviewed: 29 December 2023
Pamela
United StatesNo self parking, steep valet parking fee.
Hotel smelled great. Bar area was very inviting. Receptionist was very friendly and accommodating. No pet fee. Room was very clean and smelled good.
Stayed in December 2023
Reviewed: 13 November 2023
Leanne
United StatesClean, modern, convenient, priced right
Stayed in November 2023
Reviewed: 2 October 2023
Challenger01
Armenialocations was a bit away from everything
A nice, modern hotel
Stayed in August 2023
Reviewed: 4 September 2023
Daphne
United StatesParking option is limited to vallet only. Expensive parking and need the worker to retrieve the car.
New, modern and clean. Good for travel with young children.
Stayed in September 2023
Reviewed: 26 August 2023
Александр
RussiaSuprisingly some basic things were irritating: a) bad sound isolation, so you wake up when someone slams their door at your floor, b) the curtains do not black out, though I suppose there are lots of guest after a transatlanic flights, c) strange not balanced blankets, they are extremely warm and hard to find any balance with AC and them
Amazing style, the hotel is fresh, very interesting design, teracce and outdoor lobby part are very cool. The breakfast (though the staff seems not to be proud of it, suggesting other places) was really good. The variety is limited, but the products themselves of great quaity.
Stayed in July 2023
Reviewed: 14 August 2023
Stacy
United StatesNo dedicated free parking, street parking sometimes difficult to find
modern, clean, spacious rooms
Stayed in July 2023
Reviewed: 14 August 2023
Livorio
United StatesNA
Everything was clean
Stayed in August 2023
Reviewed: 13 August 2023
Emma
United StatesEverything was clean and just perfect- we will be back!!
Stayed in August 2023
Reviewed: 7 August 2023
Tina
United StatesRestaurant in hotel was below average
Clean and safe location
Stayed in July 2023
Reviewed: 6 August 2023
Michael
United StatesWould have been nice to know you needed to use the room key to use the elevator. Beds could be softer in my opinion.
Was close to food and the shoreline amphitheatre. Nice facilities.
Stayed in August 2023
Reviewed: 7 July 2023
Pam
United StatesIt didn’t have a small pool or jacuzzi
Location is close to shoreline amphitheater, very clean unit, comfortable stay overall.
Stayed in July 2023
Reviewed: 5 July 2023
Simon
United KingdomModern design, very friendly staff, really comfortable room and great facilities.
Stayed in May 2023
Reviewed: 29 May 2023
Lina
United Statesthe property was clean and comfortable all around! we absolutely loved the stay and the convenience of it being close to the  amphitheater. the front desk staff were super friendly and very helpful
Stayed in May 2023
Reviewed: 22 May 2023
Meena
United StatesParking. Valet parking seems very pricey.
Overall it was a great experience
Stayed in May 2023
Reviewed: 21 May 2023
Kimaurora
United StatesThat I had to leave.
Every.Single.Thing. I so appreciated being recognized and greeted each day by the front desk reps. Every single person was warm, professional and made me feel at home. I was blown away by the breakfast buffet. It is now the standard for any buffet I ever encounter. Completely a wonderful way to treat yourself. Say hello to Ahmad while you are there...he takes the time to curate such a beautiful, fresh array of wonderful foods for the hotel's guests. I loved the facility ..the first floor lounge with its subtly designed motif slowly made its impression on my senses. When I connected all the tones, shapes, fixtures, artwork and coffee table items as being part of a larger idea, it really made me smile. From Jhaneel (front desk) and Nate (bartender) to Liam, Sam and crew in valet parking, this was simply such a wonderful way to find myself taken care of, while I was in town to check in on someone. I will be back.
Stayed in May 2023
Reviewed: 1 May 2023
Christy
United Statesparking
everything was so clean and comfortable
Stayed in April 2023
Reviewed: 24 April 2023
Steven
United Statesvalet only parking, ants in bathroom
modern, sleek, quiet.
Stayed in April 2023
Reviewed: 11 April 2023
Phedjina
United Statesnothing
it was excellent
Stayed in April 2023
Reviewed: 29 March 2023
Jose
United Statesonly valet or street parking.
super clean
Stayed in March 2023
Reviewed: 26 March 2023
Travis
United StatesJust not a lot of parking. Valet staff was great, just wish there was a normal parking lot, so if you didn’t valet, you don’t have to park on the street.
Modern and sleek! Clean and Comfortable. The Staff! Every member I dealt with was SO respectful, polite and communicative. After COVID, alot of people and staff have lowered the bar, not the AC :)
Stayed in March 2023
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