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Reviews of AC Hotel by Marriott St Louis Central West End 3 stars

215 York Avenue, Saint Louis, MO 63108, United States

#25 of 80 hotels in Saint Louis

Guests' Choice

Review score

Based on 186 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Nice hotel but watch the print said beautiful view of city was excited looked out window no view of city
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    It said I was supposed to have a view of the city it was a view of a building

    Beds where very comfortable

    Stayed in May 2024

  • Reviewed: 6 April 2024

    9.0
    Cozy, Clean & Convenient hotel.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    I was expecting there to be parking. I did not find out until I arrived that the parking was with a daily pay lot. I would have preferred the cost of parking to be included so I could come and go freely without paying every time. The breakfast could include a few more American standards like bacon and eggs.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    If I visit St. Louis again, I will be preferred to stay here only.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The plug points were not working inside the toilet. So, I needed to put out the hair dryer outside bed area.

    Safe, proximity to my Conference location, cozy room and secure ambience.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    Great location. The Staff was so warm and friendly! Great people and property

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    None

    Nice, clean

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Very clean and modern hotel, we only stayed one night but it was very cozy and affordable.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is available so we went ahead and served ourselves to the buffet, however, as soon as we sat down to eat, a waitress put a check down on our table without saying anything. I thought that was very odd but it was still very good and cheaper than going out.

    Very clean and the modern decor made it feel nice and cozy. We got there in the morning and were able to check in early. Our room was small but clean and one of the nicest rooms we’ve stayed in. Bed was comfortable but low to the ground which we didn’t mind but something to note if you’re picky about that. We used valet parking which was very convenient for going in and out.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Great location, staff, and hotel. Will come back for sure.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted via mobile

    The only negative is the valet parking situation. There is a parking garage right across the street, but the hotel valets don’t have access to it. They have to walk a couple blocks to get your car. It cost $35 a day to valet your car and it takes up to a half an hour for them to retrieve your car. Guests can park in the garage right across the street themselves for $15 a day. So ultimately parking yourself is no problem. I’m only commenting on this situation to encourage the hotel to try and work something out for valet parking across the street.

    Great location near good restaurants and bars. Staff was excellent. Very responsive and friendly. Hotel is just a couple years old so rooms and common areas are stylish and up to date.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Me and my husband went to get away from our busy schedule and it was nice I liked the location it was very quiet at nigh
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    The room was very clean and the staff was amazing they where very nice and friendly

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Accessible
    • Stayed 1 night

    Good location, close to the hospital, shopping area, and the whole food.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Good stay. Comfortable. Great location.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    No complaints. Room is basic but fine. The bar had irregular hours but this was understandable over the holidays.

    No frills but clean and adequate rooms. Helpful staff. Found that paying for breakfast was convenient. Great location. Movie theater, restaurants, bars, a grocery store and Forest Park in easy walking distance.

    Stayed in December 2023

  • Reviewed: 22 September 2023

    9.0
    Great value and wonderful location.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Front desk person addressed my wife and myself as “ladies”

    Location and price

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night

    Overpriced

    Location

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Ok but overprice
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Regular service nothing special

    Location

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night

    Excellent position in a very lively area of the city and public parking right in front of hotel entrance. Very nice facilities, very nice room vith view, clean and well equipped.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Wonderful hotel at a great location.
    • Leisure trip
    • Solo traveller
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast available was not free. That was a $16 add on I just couldn’t justify. Also the parking was not free. I booked the hotel thinking these were included.

    I liked the location and the rooms and lobby were very clean. The staff were very courteous and kind. Def has an upscale feel as you go in and the rooms have been recently remodeled and looked amazing.

    Stayed in September 2023

  • Reviewed: 17 July 2023

    8.0
    Solid choice for a CWE stay.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    There was a homeless man sleeping in the elevator of the parking garage so we had to carry our suitcases up and down the stairwell. When we told the staff at the front desk, they said oh yes yes always there but he’s won’t harm you. 😳

    Great location. Easy parking. Nice lobby and bar. Clean room, modern decor, comfy bed!

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Clean, comfortable
    • Business trip
    • Solo traveller
    • King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Plastic lined shower ; sheets that didn’t cover the whole bed

    Modern decor

    Stayed in July 2023

  • Reviewed: 7 June 2023

    9.0
    Unexpected but better than average.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night

    Everything was great.

    The staff was very pleasant and helpful.

    Stayed in May 2023

  • Reviewed: 7 June 2023

    7.0
    The stay with AC Marriot was pleasant.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were charged for breakfast. This was an error as we paid for breakfast in our Booking.Com price. Parking should be complimentary with price.

    It was close to Forest Park and where we needed to be.

    Stayed in June 2023

  • Reviewed: 2 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with City View
    • Stayed 3 nights

    The complementary water

    Stayed in May 2023

  • Reviewed: 29 March 2023

    9.0
    great time, great food in walking distance, good price
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    parking

    location and upscale hotel

    Stayed in March 2023

  • Reviewed: 5 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    High price to park the car. Althought I did not have to worry because of the vallet service.

    The hotel is a very good place to stay, we thought everything pretty clean and confortable. The breakfast is simple but it was good and we loved the gym. This is a palce where we will come back again.

    Stayed in March 2023

  • Reviewed: 21 February 2023

    9.0
    We were in a safe location, the hotel was clean and modern.
    • Business trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    bed, price

    modern, location…

    Stayed in February 2023

  • Reviewed: 11 September 2022

    7.0
    The overall stay was good, just the cleaning wasn’t great
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 9 nights
    • Submitted via mobile

    the room was a bit dusty and the bathroom wasn’t so clean, there was some hair in the bathtub

    the location and the gym is nice

    Stayed in September 2022

Showing 1 – 25

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