701 East Palm Canyon, Palm Springs, CA 92264, United States
#72 of 118 hotels in Palm Springs
Guests' ChoiceBased on 492 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
8.1
Staff
8.4
Value for money
7.1
Free WiFi
8.6
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End of dialog contentReviewed: 25 April 2024
Mackenzie
United Statesonly complaint was the the room wasnt ready for our scheudled check in time.
pool area was great, everything was easily accessible to the downtown and the room was clean and cute! loved our stay here
Stayed in March 2024
Reviewed: 5 April 2024
Stiller
CanadaFeels like the rooms could use some TLC from past visits.
The pool area is great - and loved have a second pool that was quieter.
Stayed in March 2024
Reviewed: 12 March 2024
Deirdre
CanadaWould have loved to have a little coffee machine in the room and a few times the room cleaning was a little less than ideal (forgetting new soap and leaving a cleaning rag in the room). You’re definitely paying for the vibe, which I get, and also hurt a bit at times (especially with the Canadian exchange rate)
The pool was fantastic and just the vibe we were looking for. The staff were friendly and the rooms were comfortable. The location was also close enough to everything without being in the thick of downtown.
Stayed in February 2024
Reviewed: 3 March 2024
Mary
United StatesNeeds some refurbishing. It’s an old Palm Springs Modern Hotel that needs some work.
Their food is good. Staff friendly and helpful.
Stayed in March 2024
Reviewed: 19 January 2024
Chantelle
United StatesThe jacuzzi was down the first couple days we were there but they made up for it in other ways.
Great food, drinks and music. Super clean rooms and friendly staff. Loved having bikes available to get around. And bingo on Monday nights is a fun low key event :)
Stayed in January 2024
Reviewed: 1 January 2024
Lee
United StatesTired, needs a facelift, bad towels Overpriced
Good location, cool place
Stayed in December 2023
Reviewed: 6 December 2023
Simon
United StatesThe music on Sundays was awful and banging out generic house till 9 pm.
Pool and restaurant is still great, the rooms are super comfy.
Stayed in September 2023
Reviewed: 24 November 2023
Alison
United StatesBed was uncomfortably hard and pillows uncomfortably soft
beautiful facilities, great bar, great food
Stayed in November 2023
Reviewed: 21 November 2023
Robbie
United KingdomQuite basic could have been more comfortable not cheap
Cool hotel Nice atmosphere Very friendly helpful staff Good pool-side restaurant and choice
Stayed in November 2023
Reviewed: 7 November 2023
Sophie
CanadaNice location, amazing outdoor spaces, comfortable rooms and great drinks/food.
Stayed in November 2023
Reviewed: 31 October 2023
Natalie
New ZealandThe pool...!!! What a spot to soak up the sun and picante frozen margaritas...!
Stayed in October 2023
Reviewed: 26 October 2023
Eric
GermanyNothing really to complain about. Sole areas might need a makeover. It feels anbit as if the best times are over. But potential to rise to full bloom again.
It‘s still a cool place to be. Nice staff. Cool music. Relaxed atmosphere. Certainly needs a makeover in some areas. But we liked the vibe. Would come back anytime.
Stayed in October 2023
Reviewed: 25 October 2023
Cheryl
United StatesLighting in room was inadequate
too many text messages re our stay and housekeeping services but links in text never worked. Spa was very accommodating to my last minute request for service
Stayed in October 2023
Reviewed: 23 October 2023
Elena
United StatesIs a bit pricey
The hotel was very entertaining at every step. With nice restaurant, and bar. We only spent one night attending a wonderfully organized wedding, but everything was great. Staff was very friendly and professional, common spaces were nicely decorated with mid century modern vibe. I wish there was a small espresso machine in the rooms to top it off!
Stayed in October 2023
Reviewed: 19 October 2023
Laura
United KingdomGreat pool, lovely room, decor was great.
Stayed in September 2023
Reviewed: 19 October 2023
Karis
United KingdomNot much to comment on here, to be honest.
We had a great stay at the Ace Hotel. Very relaxed vibe, which was welcomed after a full on week working in LA. Super big, cosy bed, and we enjoyed the room. Loved The Kings Highway for lunch, and loved the relaxing by the pool area. Really friendly, helpful staff.
Stayed in October 2023
Reviewed: 14 October 2023
Carmen
CanadaThe rooms are very clean but do have an older motel smell. A little further from downtown than I realized.
Great vibe, love the aesthetic and the staff were wonderful.
Stayed in October 2023
Reviewed: 3 October 2023
Sylvana
United Statesthe rooms are a bit dingy and dark. I’ve stayed here many times in the last 5-7yrs so they could possibly do some remodeling or brighten up the bathroom area?
restaurant serves delicious food and great service. the pool is fun, hip and again good service from the staff.
Stayed in October 2023
Reviewed: 5 September 2023
Aleksandra
United StatesDrinks were a bit overpriced. Having children in a pool where there are a lot of drunk adults was odd as well
Loved the pool the DJ and the pool service. The beds were super comfy also.
Stayed in September 2023
Reviewed: 28 August 2023
Tony
United StatesMultiple pools
Stayed in August 2023
Reviewed: 28 July 2023
Stephanie
SwitzerlandIt’s seen better days, could use a major update. Used to be worth the money but now feels like prices are too high for the value.
Very laidback and kid-friendly
Stayed in July 2023
Reviewed: 27 July 2023
Selma
GermanyWe were disappointed with the room due to its parking lot view, we had a toddler and we hoped for a better option with a little terrace maybe ? Though nicely decorated in boho style, it lacked the comfort we hoped for compared to the rest of the facility.
The architecture of the hotel/club is stunning, and the swimming pool is the highlight of the stay. We loved that it was open at night, creating a lovely laid-back atmosphere. The food in the restaurant is really tasty. Moreover, being in Palm Springs adds an extra touch of charm to the whole experience !
Stayed in May 2023
Reviewed: 13 July 2023
Pierce
United StatesThe price per night in the shoulder season in the dead heat of summer is a bit higher than I’d expect. Found a cockroach in my room. Didn’t bother me too much, just unexpected.
Love the experience Ace offers, the vibes are just right. Music is great by the pool, food is decent. Room was positioned right by the pool which was great.
Stayed in July 2023
Reviewed: 27 June 2023
Kevin
United StatesFood and drinks are exorbitantly priced. To be fair, all food and drinks are expensive in Palm Springs, but everything here is $5-$10 marked up from that standard. I could also have used more natural light in the rooms, but this is not a huge deal as I don't take vacations to spend time in my room.
The pool area is great. It is not the largest pool, but there was ample seating all around, access to drinks (though extraordinarily expensive), and there was a good vibe. By my own tastes, they consistently played great music (Motown, 90's and 2000's hits) and it wasn't too loud. Rooms are clean and comfortable.
Stayed in June 2023
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