Very stylish and lots of nice touches like the vinyl record player and the make up face cloth! The room was a good size and the bed was comfortable

Stayed in December 2023

Nothing

It’s in a great location for Brooklyn Heights and the Barclays Centre. Very friendly and helpful staff. Great room and excellent overall facilities.

Stayed in December 2023

Great hotel in prime location. Helpful friendly staff.

Stayed in December 2023

Location is good but there are some homeless people that hang around, it's something to get used to. Front desk service is inconsistent, sometimes the person is really nice and then other times it's almost like they dread people approaching the front desk.

I've stayed here before, I like the ace hotel chains and where it's located. I'd stay again if I'm in the area.

Stayed in November 2023

Shower had lukewarm water.

Had a welcoming cool feeling upon arrival. Rooms were clean, nice. Bar area and restaurant were very good. Check in was easy.

Stayed in December 2023

The interior is absolutely stunning! Also the location is great.

Stayed in November 2023

Can be crowded and loud in the public area.

Stylish and cool, and really well appointed.

Stayed in November 2023

It is a bit expensive, though I get why.

I've stayed at the midtown Manhattan ACE many times, this was my first time in the Brooklyn one, and I would return any time. Such a great space, warm and welcoming staff, superb location.

Stayed in December 2023

Noisy lobby and all the co working space made it hard for residents to sit and enjoy a quiet drink.

Rooms, lifts, food, service all good with a very chilled vibe.

Stayed in December 2023

Very pricey

Great location, spacious rooms and clean.

Stayed in December 2023

Nothing really.

It has a beautiful vibe and amazing views

Stayed in December 2023

Nothing.

Stylish and cool. Staff were amazing. Location was great.

Stayed in December 2023

Price this time of year was astronomical.

Hip hotel with a fun, social lobby. Love the bagel shop attached. Staff was awesome too.

Stayed in December 2023

No complimentary coffee in the room, meant we had to spend $30 each morning on coffee and croissants. Very expensive!!!!!

Loved the decor and view from the room. Loved using the gym every day and spending time in the bar downstairs. Staff were lovely.

Stayed in November 2023

No free coffee

Locations. Clean. Comfortable bed.

Stayed in November 2023

N/A

Beautiful hotel. Train right across the street. Shopping within n walking distance. Love this hotel.

Stayed in November 2023

Breakfast was great in the hotel restaurant. Good service and a clear menu with lots of choice. The room was a great size with comfortable beds. Nicely decorated in a modern contemporary style. The staff at the reception were always happy to see you, helpful and charming. The bar was great if you fancied a bit of a busy evening drink. The music was great too. The reception and communal parts were very cool. Overall the hotel was very cool and hip.

Stayed in September 2023

-

Great location, super close to a well connected subway station and loads of cafes and restaurants. Hotel itself is stunning and has a great bar/common space in the Lobby

Stayed in November 2023

I wish you could get coffee earlier than 7am. They have kettles and mugs in the rooms, so throwing in some good (maybe even local?) instant coffee would be easy enough to do. But that's it, that's my only complaint.

The hotel is within walking distance of some of the best neighborhoods and eateries in Brooklyn, as well as the Barclay Center if you're in town for a game or concert. The hotel also has a great bar.Room is what you expect of an Ace Hotel - hipster vibe, comfortable bed and bedding, well-stocked mini bar. Room service was delicious.

Stayed in November 2023

The restaurant is horrible

The rooms are very big, and very clean

Stayed in November 2023

I would have liked the hotel to have a breakfast buffet and maybe a more kid friendly room service menu.

Staff was super friendly and helpful. I had a small issue with our first room and they immediately changed it. Also, the vibe of the hotel was hip and nice.

Stayed in October 2023

The rooms seriously need USB power points: that comes as standard in all good hotels now. The guy on the front desk didn't have any adapters, so suggested I go out to the nearest Target and buy one. I eventually found the store, on a freezing cold night, to find that everything in the shop is locked away behind glass and no one could be bothered to come and help...so I came back empty-handed. When I mentioned this to a member of staff in the restaurant, she kindly went to get an adapter from her office, so I was able to charge my phone. Secondly: the air-con unit is inside the room (in a cupboard) and was so noisy it kept me awake and I had to eventually work out how to switch it off, at 5AM. Not a great first night...

Great restaurant..ate there 5 times. Nice comfortable bed. Very good noise-cancelling windows. Fun bar/lobby area... very buzzy.

Stayed in November 2023

fantastic decor, friendly staff, large room, great location

Stayed in November 2023

The bed wasn't as we expected, not a big issue.

Very nice view, we loved it

Stayed in November 2023

No face clothes upon arrival.

Location was great, very quiet even with a wedding event happening and brunch in the restaurant was very filling!

Stayed in November 2023