This place would’ve been ok… but , there’s a roach problem and the floors are filthy. But other than that.. the front desk was nice enough to provide us with their broom and mop as well as some raid so at least that :) they also tolerated our late checkout so that was nice.

Loved the view and hanging out on the fire escape!

Stayed in May 2024

It's in Tenderloin district and hence lots of noise of poor homeless people all night. Facility was not so clean and well equipped

Location and Room. Very near Union Square, big size room and nice & friendly people.

Stayed in January 2024

Location, cleanliness, terrible wifi with no password.

Price

Stayed in October 2023

The area is a bit rundown with a fair amount of homeless people occupying the streets.

Big room with fridge and coffee making facilities. Extremely helpful and friendly person at the reception. Couldn't do enough to help out with anything and everything.

Stayed in November 2023

old strutture noise in the street (despite the soundproofing of the room) not good neighborhood (so much homless)

comfortable claner spacious room functional bathroom good service in the room (TV, mini fridge, microvawe)

Stayed in September 2023

The place is old and not taken care of. There is a foul smell in the public areas. Too many homeless people living nearby the hotel.

The location was ok. It is close to the center and public transportation.

Stayed in July 2023

there were some items left by previous guests in the bedside table. not pleasant uncomfortable walk for a couple of blocks due to the area

friendly and helpful staff. generous size room with microwave and coffee facilities

Stayed in June 2023

The level of noise from outside at night was distracting. The hotel area also felt a little "risky" at night; we generally ensured that we were indoors before dark.

The hotel was near enough to the city and transport options. Public bus stopped across the road from the hotel as well. Rooms were of good size, with appropriate amenities. The lift was old- we were happy that this has not been replaced or updated.

Stayed in May 2023

Radiator in room subjects guests to extremely loud flushing noise at all hours of night. Sound proofing against street noise (which is extreme in this area) is either non-existent or insufficient.

Rates are competitive. The property is rustic and mostly well maintained. Staff was friendly. Furnishings were adequate. Location is convenient.

Stayed in May 2023

Lift was not working well

staff was very cooperative

Stayed in April 2023

Bad part of town.

Bed was comfortable.

Stayed in April 2023

Rough and noisy neighborhood

Nice and friendly staff and central location.

Stayed in April 2023

Windows leak air.

The rooms are large enough.

Stayed in February 2023

Neighborhood is dangerous

The guys are awesome!

Stayed in October 2022

Located in the bowels of San Francisco's Tenderloin district. Bathroom had no running water on two occasions that I wanted to shower in the afternoon. Cockroaches greeted me upon arrival, but did not appear much. The TV had an annoying satellite tuner system that was a nuisance to operate in any way. The place needs a lot of work and is not safe for children due to ongoing and incomplete renovation process that will take quite some time.

Literate staff was able to clearly cope with written correspondence and reliably negotiate an after normal office hours arrival time and check in. Very reasonable pricing with no surprise costs or fees. I admire the courage and challenge the ownership and management face in operating in this neighborhood.

Stayed in October 2022

Parking -got up very early to move the car but still got a fine

Friendly, helpful staff. Central location but parking is a nightmare! Large, comfortable but worn-out room.

Stayed in August 2022

The bath tub looked filthly (maybe it was just the old paint)

the room was comfortable enough, yet it lacked air-conditioning (luckily, it was not hot). There was a safe entrance gate and an elevator

Stayed in June 2022

The street life and the noise from late night activity. Music very loudly. Lots of people living on the street nearby. I know the hotel staff are not responsible for people on the streetl. Historical building but something needs to be done about the noise level. Windows need to be replaced. Shower curtain needs to be replaced. See photo.

Staff and location.

Stayed in May 2022

The room had hair from the previous stay everywhere. My wife and I are both bald so there was 0 chance that it belonged to us. Also, they only gave us 2 body towels and that was it. We had the “maid service please” sign on the door the whole stay but never got anything.

It was within walking distance of a lot of things. The view from all windows was very nice.

Stayed in September 2021

It says that it is handicap accessible, but is not even close! 5 stairs up just to get through the front door. Had a elevator, but it would stop short and leave a few inches of lift or fall that a wheelchair cannot get up or out of. Twice, the elevator stopped with the elevator floor at least a foot above the actual floor of the hall. I had to walk up to a higher floor to call the elevator up, then go back down to call it back down to reset. My wheelchair bound wife was not able to leave the room with out me, let alone leave the building. I had to walk her inside by hand, then carry the chair up stairs. It was ridiculous.

Place is fun if you like an old historical building. Windows were fun to look out.

Stayed in September 2021

The location was bad: heroin needles in the gutter, crackbasing in front of the hotel. Not what you want, especially with a 4 yr old. The really bad drugs situation really puts a downer on our otherwise positive review of this Stay.

Service was very Friendly and helpful

Stayed in September 2021

Location. Homeless peoples are always trying to jumping inside the property with me when I open the gate.

Cleaning and comfort

Stayed in August 2021

The lying, thriving, manger. How can u let someone like that run a place. He really makes a not so bad place, unpleasant. If it wasn’t for him I would of stayed there again if I hadn’t found a apartment yet.

I liked that until I had to leave for no reason, I never saw the manger who stood from me. It was unbelievable that man knew he had nothing like that in his cheap hotel. It was so gross to have this idiot telling me we know what’s in r rooms and I said then u know that doesn’t belong to u. It felt so low to have some lowlife telling me my own property wasn’t mine. Insulting, I don’t get treated like that ever.

Stayed in August 2021

The location was a bit noisy. And there was roaches in the bathroom. Other than that it was ok.. Staff was nice. It could use some up grading a bit. The price was great for three nights.

The Staff was great. They cleaned the room everyday, made we has clean sheets everyday and fresh towels.

Stayed in July 2021