The staff weren’t very polite. The lady doing breakfast was very snappy and obviously unhappy being there. I was in my car having a cup of coffee the next morning and the maintenance guy asked if we needed help and we said no then he said do you even have a room here. I thought that to be very impolite and felt like he was following me around to make sure I wasn’t lying about having a room. I said yes I do who are you and He said maintenance guy and security very strange made me a little uncomfortable which was disappointing after paying $200 to have a room somewhere for one night. I think a little staff training in customer service would definitely go a long way.

Awesome pool good breakfast comfy beds

Stayed in April 2024

N/A

Convenient location, lean, comfortable, great breakfast, and wonderful staff.

Stayed in April 2024

That the slides were only open from 4-9. I probably wouldn’t have chosen to stay if I had known that.

It’s a beautiful hotel, love the room and bathroom.

Stayed in March 2024

Convenient location. Clean and easy access. Great employees and management.

Stayed in January 2024

Comfortable room. Easy and early check-in. Breakfast and pool!

Stayed in December 2023

waterslide hours. Kiddie pool was out of service

Nice clean quiet room

Stayed in September 2023

price was to high

location to the harley shop

Stayed in August 2023

nothing

It was clean, comfortable and the staff was courteous. Had a minor hiccup with the hot water in the shower but as soon as the staff knew it was fixed.

Stayed in April 2023

elevators were old

water park

Stayed in April 2023

Everything was good; no complaints.

the water park is fun for kids, the rooms are large and clean, staff is friendly, beds are comfortable.

Stayed in March 2023

The room we got said it slept 6 people. we thought it had 2 queen beds and a sofa sleeper but there was no sofa sleeper. We asked how that room could sleep 6, and they said 3 to a bed! The picture online is misleading as it showed 2 beds and a sleeper. The front desk lady said there are no rooms with 2 beds and a sleeper. We went to Walmart and bought a $20 air mattress.

We all had a blast on the waterside but disappointed it didn’t open until 4:30 each day. breakfast was great.

Stayed in March 2023

Nothing, really

the staff is very pleasant and helpful, the rooms are large, clean, and have comfortable beds. The water park is fun for kids, though when it’s crowded it’s very noisy and chaotic. The pool is just for the water slides, so don’t expect to swim. The fitness center is quite nice. I would definitely stay here again.

Stayed in March 2023

I had wished there was sparkling water in the convenience store...there was only regular water available. A little more variety of drinks would be nice.

Room was great, breakfast was very good and the bed was very comfortable. Also, the location was very convenient right by the freeway and airport. Our Kids loved the water slide.

Stayed in March 2023

not a thing

clean & quiet

Stayed in February 2023

No grab bars in shower or by toilet in our room. Floor in bathroom slippery when wet. Pool hours too short needs to be open during day not just at night. Breakfast was okay

Pretty rooms, good temperature, shampoo and conditioner and soap in the shower. Good location.

Stayed in November 2022

Would have been helpful so we didnt drive around unnecessarily if in one of the emails sent someone had mentioned the damn name change. All signage was Fairfied Inn and nothing said anything- not even a printout on the door that it was changing names.

Stayed in October 2022

Was bummed that the fitness facility was closed.

Great location.

Stayed in October 2022

Spent 45 min after long trip trying to find Wingate but they’ve already changed signs to hotel to Fairfield. Not good. Email, texts and phone call and never told me re that. very upsetting

Stayed in October 2022

Remodeled room was nice. the water slides were fun. Clean.

Stayed in July 2022

staff was great! still have some bugs to work out, like the heating, too cold and then too hot. but they addressed the problems quickly! would stay again.

Stayed in September 2022

Parts of the hotel were under construction so was unable to get a hot breakfast and there was not a discount on the price, But then again I didn’t ask for a discount either.

I loved that the hotel was pet friendly, although I did not bring my dog with me.

Stayed in September 2022

Very disappointed that never was it mentioned when booking that the hotel was under construction. When checking in we were told that the usual continental breakfast would not be available. Instead, they had apples and store- bought granola bars, no beverage option. Overpriced rate for 6 hours of sleep :(

Room was very clean, bed was comfortable, very nice hotel. The staff was very friendly.

Stayed in July 2022

We did not learn it was under renovation until after we booked. There was no breakfast and the computers would not print out our receipt. Bugs on the window sill and toilet paper was almost gone. Staff was great but they could probably have used more help.

The location was good for handling our business. The staff was friendly and helpful but they seemed to be working with limited resources.

Stayed in July 2022

The construction was supposed to be finished by July, but it wasn’t. It advertised a free breakfast, but all they had was granola bars, apples, and tangerines. That was disappointing.

The pool with the slides were really fun. My family had it to ourselves most of the time.

Stayed in July 2022