102 West Cabrillo, West Beach, Santa Barbara, CA 93101, United States
#62 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 581 hotel reviews
5.9Cleanliness
6.5
Comfort
6.7
Location
9.0
Facilities
6.0
Staff
7.3
Value for money
6.4
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 March 2024
Tricia
United StatesThere was no place to place our bags, such as a table. Instead we had to take up valuable floor space to place our bags, etc. In addition, there wasn't even one door hook to hang a jacket/coat or even a bath towel in the bathroom.
Location was awesome!
Stayed in March 2024
Reviewed: 4 March 2024
Goutam
United StatesMaintenance of the property.
Breakfast was good and location is great.
Stayed in February 2024
Reviewed: 27 February 2024
Jay
United StatesListed at $89.00. Actual cost was $126.00! NO CLOSET IN ROOM! No cups in room. No place to lay suitcase. Had to go to next hotel to check in and get “breakfast”. “Dated” furniture, poor lighting, “check in” office shuttered.
Location
Stayed in February 2024
Reviewed: 12 February 2024
Maria
United StatesRoom definitely needs some major remodeling and they could use new bed sheets, but it was okay for just one night ( wouldn’t stay more than 1)
Perfect location, free breakfast, the motel is clearly quite old but it works fine if you dig the vintage vibes
Stayed in February 2024
Reviewed: 13 January 2024
Laura
United StatesUpstairs neighbors that were very loud
That they had a pool and a Jacuzzi we could go to, and everything was walking distance to the bars and main beach
Stayed in January 2024
Reviewed: 30 December 2023
Hamilton
United StatesNo one on site, shortage on towels, shampoo etc…
Location and amenities
Stayed in December 2023
Reviewed: 29 November 2023
Jade
United StatesIt took a long time to check in, and the motel room and shower facilities were very different from the photos. At breakfast, the waffle maker was old so the waffles didn't cook well, and there wasn't much food provided for breakfast.
The location of the motel was really good. It was right in front of the beach and it was nice to be able to see the sun rise in the morning.
Stayed in November 2023
Reviewed: 17 November 2023
Susan
AustraliaLock on door seemed almost broken Wire framed bed squeaked a lot
Location. Breakfast includes. Management friendly Clean
Stayed in November 2023
Reviewed: 13 November 2023
Kristina
United StatesCould have been better maintained. Dusting windowsills, screens that are tight on windows, some window frames were broken. Clean the table tops on patio each day
Location is excellent. Desk staff was really helpful and friendly. Upstairs room was really nice. Patio looking out at beach is nice
Stayed in November 2023
Reviewed: 10 November 2023
Christianna
United Statesneeds to be remodeled
location was nice
Stayed in November 2023
Reviewed: 3 November 2023
Shawn
United StatesCheck in was confusing and took a long time. It took a really long time.
Location was amazing.
Stayed in November 2023
Reviewed: 2 November 2023
M
United StatesRoom security. Front door needs attention
Locatio
Stayed in October 2023
Reviewed: 24 October 2023
Edward
United StatesGreat location, decent breakfast, nice view, helpful staff.
Stayed in October 2023
Reviewed: 12 October 2023
Lorraine
United StatesNo closet, table, screen on the bathroom window and the fridge was not working.
On line
Stayed in October 2023
Reviewed: 29 September 2023
Kathleen
United StatesCondition of building no n parking and homeless people sleeping on the front balcony at night
Location
Stayed in September 2023
Reviewed: 15 September 2023
John
United StatesThe outside parking lot was dirty and had broken glass. The floor in our 2nd story room was very spongy in different areas. The screen were bent and didn't keep the bugs out. The bathroom window didn't have a screen. The parking in the lot was very limited. The on-street parking was scary, not sure if the car would get broken into.
The location was fabulous and so was the staff. The morning continental breakfast was very good, if you got there early. The refrigerator worked very well and so did the large screen TV and floor fan. There were lots of TV channels. The beds were big. There was soap, shampoo, conditioner and lotion.
Stayed in September 2023
Reviewed: 3 September 2023
Rosie
United StatesOur room window screens were off so we couldn’t open windows there was a broken fan that never got replaced and the ice machine made it noisy all night.
The location was nice across from the beach
Stayed in August 2023
Reviewed: 18 August 2023
Alison
AustraliaLocation is great.
Stayed in August 2023
Reviewed: 24 July 2023
Veronica
United StatesThe room was dirty, sheets had makeup, lipstick on the pillow and hair on the sheets. Toilet paper was still in the trash can and the floor was sticky. I asked to speak to a manager but apparently there was none I left a message and talked to the office manager in charge. I still to this day I have not received a response at all. I was very disappointed, however the lady in charge of laundry did replaced my sheets because I complained to the office and she personally went to the room and looked at the bed sheets because the lady that had cleaned the room that morning stated that it was cleaned.. She was not happy to see a dirty bed. So she cleaned it up herself. I would like to thank her for it.. greatly appreciated and I did enjoy a clean bed.
Location is great, very close to everything food, shopping and the beach.
Stayed in June 2023
Reviewed: 14 July 2023
Chanel
United StatesSorry but the night front desk lady was talking too fast like she was tweaking or high. That was stressful bc she couldn’t remember what I was saying mid sentence. It was uncomfortable talking to her. She shouldn’t be working there. It would attract the wrong ppl and unprofessional. Being clearly on drugs is a bad reflection of the company owners and management. The room was missing the door latch. I put a chair in front of the door. Felt sketchy and unsafe. The lobby was cool & quirky but I was weirded out tbh.
Room was clean thanks
Stayed in June 2023
Reviewed: 9 July 2023
Andrea
United StatesIt's needs to be more up to date and clean. Better bedding and not comforters from big lots, needs better locks on doors and updated/cleaner showers.
I liked the villa inn next door that checks you into this motel, I would not stay at Ala Mar as it needs to be cleaner and up to date. However the villa inn next to it was cute, remind me of a bed and breakfast and I would only stay there because the staff (Christina) was so friendly and amazing she made you feel welcome and took care of anything you needed. They definitely need more staff like Christina!
Stayed in July 2023
Reviewed: 2 July 2023
Edna
United StatesWalls and ceiling are very thin, there were kids jumping all night and loud next door people, Bathroom toilet was unpleasant. No fan or AC, booking pics has fans.
Location is good. Bed is ok. Price compare to other hotels around is fair. Fridge, microwave was ok. Wifi works. Good for one night stay in my opinion.
Stayed in July 2023
Reviewed: 2 June 2023
Robert
United StatesThe long term renters sitting rite outside of my room smoking cigarettes. I cudnt open the windows and enjoy the cool ocean air.
The location was perfect. liked the villa style of the room. The lady that checked me into my room was very polite and accommodating.
Stayed in June 2023
Reviewed: 20 April 2023
Whitney
United StatesHad to check in next door, outrageous price for 1 night, did not see the free breakfast they listed but may have missed, could not open windows or curtains or else could see right in
Great location, rooms was clean enough, beds comfy enough, had a cute refrigerator which helped, pet friendly, free parking, bathroom fine and gave you toiletries, towels were fine
Stayed in April 2023
Venus, Romania
Valbucar, Spain
Seillans, France
Máncora, Peru
Lovendegem, Belgium
Barcelona, Spain
Rome, Italy
Los Angeles, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content