1030 Eaton Street, Downtown Key West, Key West, FL 33040, United States
#39 of 47 B&Bs and Inns in Key West
Guests' ChoiceBased on 211 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.3
Facilities
7.5
Staff
8.5
Value for money
6.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Lake
United StatesOur stay was for six days and the pool filter never ran. My wife and I have been around pools most of our adult life and that doesn't seem good - I was not comfortable getting into pool water that was not being filtered.
The room was clean and nice at a good price We enjoyed the Old Town Bakery for breakfast
Stayed in May 2024
Reviewed: 13 May 2024
Kathleen
United StatesDifficult to find parking, but that is typical for Key West.
Pretty good location. Clean and in excellent shape. Very nice shower for this tier of hotel.
Stayed in May 2024
Reviewed: 13 April 2024
Robin
United StatesThe cleanliness was not great. No parking.
Location was great. Able to walk everywhere
Stayed in April 2024
Reviewed: 29 February 2024
Robin
United StatesThe facility is tired, feels patched together but not very well. King room extremely small.
Location was excellent. Staff, especially Mandy at Front Desk was very helpful and accommodating. Daily breakfast vouchers at local bakery were excellent.
Stayed in February 2024
Reviewed: 18 February 2024
Kelly
United StatesStreet noise, but that’s to be expected. HVAC is very loud when it comes on, but I also think that is to be expected in an older property. The kitchen was not well equipped and that’s an easy fix. Some of us like to cook on vacation.
The beds were super comfy and the pool was a nice respite. Our trip was made the most special by the reception host, Sky, who went above and beyond. I have traveled all over the world and Sky was an immaculate host who treated us so well. She was the main reason we think Fitch Lodge was exceptional.
Stayed in February 2024
Reviewed: 20 December 2023
Kimberly
United StatesHad to walk to the bakery to get breakfast. And there was a lot of road noise that started early in the morning.
Location
Stayed in October 2023
Reviewed: 15 December 2023
Kendri
United StatesParking. Very difficult to find close by. We had to park a few blocks away.
Location to down town Key West
Stayed in October 2023
Reviewed: 11 December 2023
Allen
United Statesparking
everything and the porch
Stayed in November 2023
Reviewed: 17 November 2023
Daniella
CanadaSmall, cold pool. One rude staff.
Great location and clean, spacious rooms. Helpful staff. Coupon for delicious breakfast spot very close to hotel. Welcome beer was yummy. Free bike rentals until 5pm were great.
Stayed in October 2023
Reviewed: 17 November 2023
Robert
United Statesair conditioner was a problem - noisy as hell as was the crowd down by the pool at 11pm even though Booking.com said pay at the hotel, they charge my card all but the resort fees prior to arriving. resort made a comment that was due to not using their website to book, which required payment up front too.
location was only a few blocks from the port and a few more blocks to Duval street
Stayed in November 2023
Reviewed: 4 November 2023
Roxan
United Statesit was clean and comfortable.
Stayed in October 2023
Reviewed: 17 October 2023
Dean
United StatesWas actually a nice place
Pool was small but nice Breakfast was amazing Parking is a challenge
Stayed in October 2023
Reviewed: 9 October 2023
Pamela
United StatesFalse /misleading information on bicycle rental.
N/a
Stayed in September 2023
Reviewed: 20 September 2023
Miguel
United StatesNice
Nice
Stayed in August 2023
Reviewed: 5 September 2023
Finzel
United StatesNo trash bag liners. No coffee pot.
Great beds!
Stayed in September 2023
Reviewed: 18 August 2023
Christina
United StatesIt could’ve been a little cleaner. Very musty smell in the room. There was a water leak running across the threshold of the bathroom. I think it was coming from the fridge. The young man at the desk said he would notify maintenance. I hope it got fixed so no one falls.
The breakfast voucher was great for a little shop very close to our room. The food was exceptional. The young man at the front desk during the day and the lady at night were exceptional. Very professional, knowledgeable, courteous, and eager to assist. They are an asset to your team.
Stayed in August 2023
Reviewed: 14 August 2023
Patricia
United Statesthere was NO PARKING
it was within walking distance to where we want to go
Stayed in June 2023
Reviewed: 30 July 2023
Tina
United StatesWould have been great to have a K-cup coffee maker in our room. And a Microwave in the rooms.
Jennifer! She's the BEST! She booked Spa appointments for us and gave us insight to other tours we may want to do.
Stayed in July 2023
Reviewed: 25 July 2023
Alesia
RussiaThe price is still overly high, it could be around 150 dollars, I guess
The welcoming and OVERALL HELPING STaff. W had an urgent reservation. They came to help us check in at night. Good people out there.
Stayed in July 2023
Reviewed: 10 June 2023
Janice
United StatesTwo of our three rooms had sandy dirty floors.
EJ at front desk was Fantastic! Welcoming and very helpful with local recommendations. The others at front desk were a bit frustrating to deal with. Breakfast vouchers were good
Stayed in June 2023
Reviewed: 5 June 2023
Linde
United StatesOnly complaint is no coffee pots or microwave in room and coffee only available until office closed.
The room was clean, beds were very comfortable.
Stayed in June 2023
Reviewed: 17 May 2023
Karol
Polandthe bathroom shall be renovated. and get rid of chicken since they poo everywhere. small rooms no gym.
very comfortable bed and pillows. voucher to bakery. I had found a parking spot without having to pay for it. swimming pool are was nice
Stayed in May 2023
Reviewed: 8 May 2023
Jean
United StatesThe room was super small; that’s my fault for not paying close attention to the booking information. No closet. Very little space.
The property was very well maintained with pretty landscape. Its dog friendly! The staff were very pleasant and helpful. Very clean. Nice pool area.
Stayed in May 2023
Reviewed: 4 May 2023
Christopher
United StatesBreakfast voucher was provided for bakery/cafe a block away. Food was excellent and baked goods looked wonderful. Great coffee in lobby.
Stayed in May 2023
Arnold, USA
Kassel, Germany
Pollença, Spain
Brisbane, Australia
Kos Town, Greece
Barcelona, Spain
Boos, France
Jericoacoara, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content