2015 Terminal Way, Reno, NV 89502, United States
#13 of 49 hotels in Reno
Guests' ChoiceBased on 285 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.0
Free WiFi
9.3
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End of dialog contentReviewed: 16 May 2024
Katja
GermanyGround floor view was onto the busy street and parking cars in front of the window. Shades helped.
Spacious clean room with great colour concept. Close to Reno airport, just a couple minutes walk. You can also walk to the next supermarket / restaurant and grab a bit to eat.
Stayed in April 2024
Reviewed: 9 May 2024
Tori
United StatesI didn’t like how there was only one elevator access through the whole building when my room was wayyyyyy on the other side of the hotel
My room location was awesome I was able to see the mountains and the airplanes taking off
Stayed in May 2024
Reviewed: 9 May 2024
Edna
United StatesI didn’t like that my room when I walked in was not cleaned and when I went downstairs to tell the front desk, the lady working made it seem that I was lying. I had to describe how the room was in disarray for her to find me another room.
I love that the hotel is by the airport and restaurants are nearby. There’s a exercise room that is easily accessible and nice lobby area where the bar and pool table are located.
Stayed in May 2024
Reviewed: 15 April 2024
Mark
United StatesCostlier than we expected
Clean, great location, quiet. Nice pool table. Had board games & great oversized Janga game available in the lobby that included a nice, comfortable, upscale lounge as well. Definitely recommend staying at Aloft. Close to the airport is another important aspect of our experience
Stayed in April 2024
Reviewed: 22 March 2024
Rosaura
United StatesI didn't like the shower room there was no door for privacy.
It was very clean!
Stayed in March 2024
Reviewed: 13 February 2024
Miachelle
United StatesNothing
Funky decor
Stayed in February 2024
Reviewed: 19 January 2024
Rachel
MexicoThere were no prices on the food menu and it was extremely expensive for what seemed like microwave food. Had there been prices on the menu I probably wouldn't have eaten there. Also I have stayed at other Aloft hotels where there was coffee available for no cost in the lobby so I expected that at this one too and was dissappinted that it was not available at this location.
I like the style of the Aloft hotels.
Stayed in December 2023
Reviewed: 6 January 2024
Mark
United States—tattered and stained carpets throughout —cleaning in the bathroom inadequate (hairs and debris visibly on the floor) —about $45 overpriced
—free shuttle to the airport, even at 4 a.m. —no hidden and meaningless “resort fees” like at most other area hotels —smart layout of the room
Stayed in January 2024
Reviewed: 18 November 2023
Diane
United KingdomThe staff were rather brusque.
The room and facilities
Stayed in November 2023
Reviewed: 14 November 2023
Leo
United StatesThe rest room & bathroom
Close to the airport
Stayed in October 2023
Reviewed: 17 October 2023
Stephanie
United StatesI wasn't impressed with the lack of gluten free foods. The food is for sale like breakfast and what not and hardly any options. This is my second time staying at this chain of hotels and both the food is a disappointment. I have to leave to get food. Please work on this for your guest that have food allergies. PS yes I pack food with me, however it runs out on the tail end of trips and I should just have some options not every options so we don't have to go hungry, cause ordering out can be worse for some of us. Thank you!
Very clean, right next to the airport, free shuttle!! Staff was kind. Gym was bigger and clean. Rooms were comfortable and adorable.
Stayed in July 2023
Reviewed: 29 September 2023
Tyler
United StateseThe layout of where the elevator was to some of the rooms was ridiculous. The room didn’t have a door to separate the shower so others could use the sink area. The furniture was funky and not very comfortable you couldn’t use the bathroom area is someone was sleeping because the light would wake them. If it was just a couple or a single person it would be ok but if you are sharing a room with friends or grandchildren it would be extremely difficult as far as having any privacy
Not much other than it was clean and newish
Stayed in September 2023
Reviewed: 29 September 2023
Sandra
United StatesA lot of things were very dusty.
Stayed in September 2023
Reviewed: 19 September 2023
Jamie
United StatesIt's a little pricey, but I think it's by far the best option near the airport.
This is a great place to stay for the night before an early flight or after a late flight. It has a fun vibe and the rooms are spacious and comfortable.
Stayed in September 2023
Reviewed: 11 August 2023
Kim
United StatesClean up after breakfast...tables were not cleaned in a timely manner.
Staff was very courteous and helpful.
Stayed in July 2023
Reviewed: 9 August 2023
Tonya
United StatesI could hear the person walking around in the room over mine. More rugs may help with this problem. I was charged $7 for parking. I only had a car on the property for 15 minutes while I unloaded my bags and checked in. I then returned my car to the rental company.
Stayed in August 2023
Reviewed: 22 July 2023
Tammy
United StatesNice and clean room. Inviting lobby with pool, foozball, and other options. Nice bar area.
Stayed in July 2023
Reviewed: 2 July 2023
Patricia
United StatesPaying for parking. Breakfast would have been nice.
It was clean and comfortable.
Stayed in July 2023
Reviewed: 25 June 2023
Marisa
United StatesGreat hotel to stay for events at the convention center. Good location and fun style.
Stayed in May 2023
Reviewed: 20 June 2023
Yessenia
United Statessince it is across the street from airport, people are coming in and out at all times of day/night and if you are a light sleeper this can be troublesome.
hotel is conveniently located across the street from airport. Perfect place to stay if arriving late and getting a rental car early the next morning!
Stayed in June 2023
Reviewed: 20 June 2023
David
United StatesThe doors to the rooms are very heavy and it was a struggle to open them. This would be an issue for elderly people. The shower and sink area was not very private in the room we had. It's a pet friendly hotel, however there is nowhere onsite to take them out to potty/poop.
Beds and pillows are very comfortable! The place was clean and the staff nice.
Stayed in June 2023
Reviewed: 15 June 2023
Christine
United StatesMy TV did not work, only one station came on. A neighboring room had the TV on loud at 1am and I notified the front desk. I asked for another room but was told there were no available rooms. The ladies at the front did not have any solution for me. They did not walk over to see where the noise was coming from but tried calling a room they thought may be the room from my description. I feel as though that was not handled well. The noise continued throughout the night. I did not get much sleep.
Location was great after a long day of travelling, easy to find. Hotel rooms are clean, modern, and comfortable.
Stayed in June 2023
Reviewed: 28 May 2023
Kathy
United StatesPaid parking was advertised for $5 and when I showed up in person they charged me $7. Wasn't correct 😕
Stayed in May 2023
Reviewed: 2 May 2023
Patty
United StatesI like a bathtub but the shower was very nice. The seating in the room was a bit small and cramped
. The beds were very comfortable.
Stayed in May 2023
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