5630 UTSA Boulevard, San Antonio, 78249, United States
#23 of 319 hotels in San Antonio
Guests' ChoiceBased on 407 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.9
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
Claudia
United StatesAll good but a jacuzzi would have been nice!
The environment was very cool !
Stayed in June 2024
Reviewed: 6 June 2024
Rafael
United StatesGood concept, nice and clean 👌 👍
Stayed in June 2024
Reviewed: 3 June 2024
G
United StatesJust wish there was a microwave in the room where the coffee maker was and wanted the shower to get a little hotter.
Loved the room. Cleanliness. Not too big but convenient.
Stayed in June 2024
Reviewed: 29 May 2024
Adele
United StatesThere is real door to the toilet/shower area, only a "barn door"; there is no ventilation provided behind the barn door. The sink area is at the door to the hall. So a shower with air circulation is taken, essentially, just inside the door to the room. The divider between this bathroom set-up and the sleeping area is not a solid wall.
This is a modern no-frills hotel with very nice staff and welcoming shared spaces. The pool and outdoor sitting areas were very nice. Everywhere was mobbed for the eclipse and they handled it very well.
Stayed in April 2024
Reviewed: 13 May 2024
Leslie
United StatesThe floors in our room needed to be swept and mopped. There was a stain on the comforter. No bath towels available when we requested new ones on the 3rd day of our stay.
Very conveniently located. The staff was very friendly.
Stayed in May 2024
Reviewed: 22 April 2024
Veronica
United StatesI didn’t get any cold water in my room.
Very modern
Stayed in April 2024
Reviewed: 25 March 2024
Morales
United StatesN/A
Very good neighborhood and very clean!
Stayed in March 2024
Reviewed: 25 March 2024
Michael
United StatesWalls were stupid thin
Modern and clean
Stayed in March 2024
Reviewed: 23 March 2024
Rasmussen
United StatesHaving to buy breakfast
This place is pretty awesome. Free pool table and a cute little bar too. Really fun. The breakfast thing is misleading cause it's not a continental breakfast because it costs extra.
Stayed in February 2024
Reviewed: 14 March 2024
Sharon
United StatesI don’t have anything I didn’t like, however I would say that I would just check the inventory for the games some were missing pieces but other than that we really enjoyed our stay.
The property was really clean and the staff was friendly. I also really enjoyed that they had a pool table and games!
Stayed in March 2024
Reviewed: 17 February 2024
Gina
United StatesNo breakfast!!!!
The atmosphere
Stayed in February 2024
Reviewed: 13 February 2024
Sandra
United StatesN/A
Very clean and close to Landmark hospital. very friendly staff.
Stayed in February 2024
Reviewed: 31 January 2024
Efrain
United StatesBy far the best night sleep we all had in many years. I wonder what kind of bed was in that room. My wife, mom, and I got the best night sleep. Very nice room and was beyond my expectations.
Stayed in January 2024
Reviewed: 24 January 2024
Zackary
United StatesEverything put at the time we were there there was no WiFi
Stayed in December 2023
Reviewed: 21 January 2024
Gaurang
United StatesCould have included free continental breakfast or additional water bottles in fridge.
Decor and amenities
Stayed in January 2024
Reviewed: 5 January 2024
Gonzales
United StatesTook me a while to figure out to turn on and off the nights. It wasn't until I found theaster switch that I got things to work
Rooms were clean and maintained.
Stayed in December 2023
Reviewed: 3 January 2024
Dee
United StatesTere needs to be more attention to detail paid to cleaning. AC unit had a layer of dust on top of it and we had a not perfectly cleaned shower. Towels and sheets were perfect though.
Great quiet location, Comfy beds, Coffee (Dutch Bros.) in front pf hotel parking lot. Lobby has lots of seating and cool areas. Staff was very pleasant. Good bedding and towels.
Stayed in January 2024
Reviewed: 28 December 2023
Jessica
United Statesour bed was not made
the location
Stayed in December 2023
Reviewed: 6 December 2023
Susan
United StatesNothing
Hotel and room were clean. Comfortable beds! Staff very friendly! Good location!
Stayed in December 2023
Reviewed: 6 December 2023
Cuellar
MexicoNight personal unfriendly.
Room was clean, good location ang lower price.
Stayed in November 2023
Reviewed: 20 November 2023
Bialca
United StatesThey have a bar but I don’t think they had a bartender making the receptionist do check ins and serve customers Which the gentleman did an amazing job helping everyone
The overall experience was phenomenal ! staff was helpful even tho they were understaffed Really enjoyed the modern ambiance of the whole hotel
Stayed in November 2023
Reviewed: 12 November 2023
Sandra
United StatesThe water was warm throughout our stay of 3 days. Never got hot.
Very close to Methodist Landmark Hospital.
Stayed in November 2023
Reviewed: 7 November 2023
Ambar
United StatesN/a
The comfort and location
Stayed in November 2023
Reviewed: 25 October 2023
Kayla
United StatesTrendy
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content