273 Carrie Cox Drive, Helen, GA 30545, United States
Based on 232 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.5
Facilities
7.1
Staff
8.1
Value for money
7.9
Free WiFi
6.1
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End of dialog contentReviewed: 26 February 2024
Cynthia
United StatesDated but clean.
Stayed in February 2024
Reviewed: 26 February 2024
Kristi
United StatesI absolutely loved the place. The only thing that was a little upsetting was the indoor heated pool wasn't working but other than that it was great.
Stayed in February 2024
Reviewed: 3 January 2024
Thielen
United StatesWe arrived after hours and there was no communication available. We couldn’t get information on how to enter our rentals and we were about to leave to get another place until another guest told us what we needed to do. For such a nice place, the lack of customer service was appalling.
Location was perfect
Stayed in December 2023
Reviewed: 3 January 2024
Turbyville
United StatesIt was a little outdated and many things in the resort were not working. Hot tub at pool, a lot of the equipment in fitness facility and the pool table in the clubhouse.
I liked the location and loft. It was clean and rromy.
Stayed in January 2024
Reviewed: 27 December 2023
Sharon
United StatesNo fans in the rooms, the room with the twin beds had no TV, no complimentary shampoos and conditioners, not enough cook ware, each batbroom had only one thing of toilet paper so we had to go shopping pretty much on top of what we spent for the room
We loved the loft, everything was clean , the town was walking distance so we saved gas
Stayed in December 2023
Reviewed: 27 December 2023
Eliza
United StatesYou can feel like you are in a movie where everyone has disappeared and time has frozen! The entire leisure area of the resort is frozen in time as if it were the 1960s. everything damaged. We stayed for four nights and didn't see any staff, even for check-in and check-out. So don't plan a dreamy resort vacation, just decent accommodation at a good price.
My unit was very clean even considering old stuffs, the beds are comfortable, the space is big with full kitchen and laundry. The location is excelent... it's a very good option to save money and enjoy a comfortable room.
Stayed in December 2023
Reviewed: 22 December 2023
Linda
United StatesNeed a little update
Location
Stayed in December 2023
Reviewed: 21 December 2023
Katie
United StatesOnly 1 roll of Toilet paper in each bathroom. They provided 5 towels and washcloths for a 3 day stay with 4 females. The Parking place was difficult to get into due to the curve. There were no chairs to sit on it pool area.
Quiet at night. It was easy to get to town.
Stayed in December 2023
Reviewed: 18 December 2023
Kristina
United StatesIt felt cozy
Stayed in December 2023
Reviewed: 17 December 2023
Lillie
United StatesOur room first night water was leaking through the bedroom ceiling coming from upstairs bathroom. No one on duty at night.
There wasn't any breakfast
Stayed in November 2023
Reviewed: 11 December 2023
Anderson
United StatesSteep hill to drive up, balcony seemed a little shaky.
Great view, lots of room, good layout, clean rooms, good amenities, great value. Close to Helen
Stayed in December 2023
Reviewed: 27 November 2023
Monique
United StatesI could hear people on the floor above me walk all through the night
How close it was
Stayed in November 2023
Reviewed: 23 November 2023
Tamara
United StatesThe jetted tub didn’t work and the hot tub in club house didn’t work
The location the price
Stayed in November 2023
Reviewed: 7 November 2023
Amanda
United StatesIt was very sad to see how run down a lot of the resort was. The property looked like it was absolutely amazing at one point. However, the pond was over flowing, the buildings were all in need of exterior up keep with trim pieces missing and cob webs everywhere. There is so much potential with the property it was sad to see it in that shape.
We loved how clean and big the interior was of the villa. The privacy and location was also perfect! It was wonderful to have to option to walk into the town or stay secluded in our villa. The information given at check in was extremely helpful!
Stayed in November 2023
Reviewed: 6 November 2023
Julie
United KingdomWished the pool was open, as that was why we chose this property, disappointed to receive email week or so before we arrived to say it was closed due to maintenance, didn’t see anyone working on the pool in the 5 days we were there. Just looked like they wanted to not heat it during the close season as there was hardly anyone on site.
Spacious comfortable lodge with home from home comforts. Perfect for a stay with kids as 2nd bedroom had 2 single beds rather than a double Although not enough hot water to use the jacuzzi bath.
Stayed in October 2023
Reviewed: 30 October 2023
Jablonski
United StatesWe found 3 cockroaches and a couple other bugs during our stay. Also being at the top of the very steep hill made it very difficult to walk to and from town.
Stayed in October 2023
Reviewed: 29 October 2023
Michael
United StatesDisappointed that the indoor pool was closed. Management did not let meme know until 3 days before arrival. I rented 3 condos for 2 nights. Family celebrating birthdays. Kids looking forward to swimming.
Management allowed us to come in early. This was very helpful getting ready for celebrations. Perfect for families. It is just like an AB&B. Perfect location.
Stayed in October 2023
Reviewed: 23 October 2023
Matthew
United StatesDated
Location
Stayed in October 2023
Reviewed: 16 October 2023
Bell
United StatesIt was a little dated, but for the price is was fine.
Had a loft unit and it was nice and clean.
Stayed in October 2023
Reviewed: 14 October 2023
Mattingly
United StatesToilet paper and no Kleenex. Vertical blinds in living room
Loved the space. Windows could have been cleaner but over all nice.
Stayed in October 2023
Reviewed: 11 October 2023
Julie
United StatesThere was no staff on the weekend on a very busy Oktoberfest weekend. The place looked completely abandoned and unkept. Everything is overgrown, the amenities look as if they haven't been used in a couple of years (pool, playground, slides). The place is great if they put a little more time and money into it. You can tell it was probably a very busy place at one time. We did not have a good WIFI signal though we had all credentials provided by Alpine. If you are handicap and cannot walk a lot or deal with stairs this is definitely not going to work. The drive to the room was very, very steep as well.
The location is great, tucked away right behind Helen with a walking path that comes up right behind Paul's Restaurant. The room was a very spacious condo with a loft bedroom, twin bed room, kitchen, living space, and balcony. It was very clean and that is very important to me.
Stayed in October 2023
Reviewed: 9 October 2023
Sharon
United StatesLocation
Stayed in October 2023
Reviewed: 7 October 2023
Kellyn
GeorgiaFaucet for jacuzzi tub was sink sized, so filling the tub up enough to run the jets took literal hours, which is fine as long as you run it on time! Pool was closed for maintenance and that sucked, but not a huge deal considering we had the room with a jacuzzi.
Our loft was SO cute and cozy, and very clean where it mattered! I felt it was a great value for the price, especially considering we were there for opening weekend of Oktoberfest. The view was amazing, full kitchen was a plus, and we were pleasantly surprised with out spacious it was!
Stayed in September 2023
Reviewed: 6 October 2023
Russell
United StatesA few of the window blinds were missing pieces and the bathroom door was a little janky.
Very short drive to all of the attractions.
Stayed in October 2023
Reviewed: 5 October 2023
Jaylee
United StatesWe never met anyone from the staff. After walking up and down those hills for 45 minutes trying to find the office, and no one answering the phone, we finally figured out what to do. The whole place needs a complete overhaul. Most of it looks totally deserted and abandoned. Plus the website claims its only a .1 mile walk to town, but its more like 1.1 miles.
The rooms are a bit outdated, but ours was very clean and comfortable.
Stayed in October 2023
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