Just the pillows - too soft for our liking but that’s just being picky. I think most people would say the bed and pillows are extremely comfortable.

The location is probably the best feature of the hotel. It’s so central to everything in LA. The design is stunning. The furniture and fit out are high end and brand new. Feels more expensive and luxurious than it should be for the price.

Stayed in May 2024

There could at least be a cafe if not a bar.

Excellent room with comfortable bed and spacious bathroom.

Stayed in April 2024

Everything was fine! Just make sure, that you have an idea about how to come there and to the City. By car it was perfect for us.

The hotel is architecturally and stylishly designed and executed right from the entrance. This aesthetic carries through the corridors to the rooms, and continues within the rooms themselves, which we greatly appreciated. The rooms are spacious and furnished with modern real wood furniture. There is enough space to fully utilize and enjoy the beautiful room despite having luggage. As a positive surprise, complimentary coffee, hot water, and tea are provided, along with selected and ever-changing small pastry items in the morning.

Stayed in April 2024

Nothing. It was lovely.

The room, the quiet, the location and staff.

Stayed in March 2024

It seemed a little pricey but compared to other hotels nearby it was the best deal.

Very comfortable bed, room was a good size, very clean, cute decor. Parking in the underground garage was very convenient.

Stayed in March 2024

Courtyard is airy and inviting. The staff are friendly and helpful. The rooms are nice.

Stayed in March 2024

The staff were nice and helpful. Everything was great and very comfortable. Great bed, very quiet, received welcome card. Strongly recommended

Stayed in March 2024

barn door on a bathroom never provides enough privacy!

everything was lovely, the room was huge and quiet

Stayed in January 2024

Didn't realise the location is a bit further away, however Uber's are easy to get around with.

The hotel is fantastic - great rooms and comfy bed.

Stayed in January 2024

The staff here is the best - best hospitality, so much integrity, you cannot go wrong with exceptional management and handpicked teams. Christina is an amazing GM and I’m grateful to have stayed at a place she’s running. Her unpretentious expertise, integrity and authenticity sets a bar few hotels meet. Donald is just an outstanding manger and gave me my first impression of how well run this place is. Nancy truly made my day every day I was there with her powerful warmth and awesomeness at the front desk. Francisco, Cindy, Josh all went out of their way on my two stays . Magdalena is a true rockstar and lovely person to meet- she made my stay immaculate and comfortable, and the rest of housekeeping team and operations, top notch. Shout out to the bathroom tile work, generous thoughtful amenities, lovely design moments you discover if you take the stairs, and great equipment in the gym. Thanks, Alsace, for being different in the best way.

Stayed in January 2024

Beautifully decorated and attention to detail

Stayed in January 2024

The area wasn't the best

Very nice and friendly staff

Stayed in January 2024

One suggest regarding breakfast. I have stayed at this hotel for many years and breakfast gets smaller each time. Loved when u had more variety and offered a healthier option than donuts and other sugary selections!

Everything was great!

Stayed in January 2024

No mirror outside the bathroom! If someone in the bathroom you have to wait to get ready.

Location

Stayed in November 2023

The place is very clean. Staffs are very helpful.

Stayed in November 2023

Good breakfast; nice restaurants nearby and very convenient to the purpose of my visit: Kaiser Permanente's West Los Angeles campus. We took Lyft rydes to and from the hotel from airport, et.c

Stayed in December 2023

Coffee and pastries for breakfast was a nice touch. It would have been nice to have more fresh fruit options like oranges and apples. Since we were there for a week.

We loved the relaxing ambience of the hotel. It was easy for us to walk to many great restaurants in the neighborhood and it was easy to jump in the car to go to locations in LA.

Stayed in October 2023

Dont change anything :)

Second stay in this hotel and it didn’t disappoint : perfect rooms, great terrace, very cute and calm pool (perfect for an afternoon nap), great central location, convenient parking, nice free pastries in the morning …

Stayed in August 2023

Nothing! It was all great

The interior design is absolutely amazing and the location in the West Adams area is spot-on. The staff are amazing, super helpful and accommodating. Donald on the front desk was super kind and super helpful - thank you!

Stayed in August 2023

This feels like a very newly-built hotel, with all the growing pains. While the location is great for being in a central location, there's not much around it. If you're looking for walkable, this really isn't the place. The parking situation is probably the biggest issue that they will need to figure out. There is an underground garage for a nightly fee. This is expected (and greatly appreciated). To exit the garage, there's a sensor and the gate opens automatically. It's when you need to get back in that you really feel The Alsace needs to grow up. When you drive up, there's no way to use your room key card to open the gate (this seems like the most obvious way to enter). Instead, the front desk person must see your car on the security feed, physically walk out to the street and then use a garage door clicker to open the gate. It's just...not a good way of doing things. The water pressure wasn't great. This might be a Los Angeles drought mandate kinda thing, but it's something to mention. No bar. No restaurant. They do have breakfast, but it's underwhelming. Like I said in the positives above, just take a short walk to Tartine up the street.

Central location makes it relatively easy (for Los Angeles) to get to basically anywhere in the city. If you're staying near the beach or in Downtown, it's a slog to cross town. The Alsace's location really cut out that problem, which honestly was nice. You'll still have to drive a lot, but not as much if you want to visit multiple neighborhoods during your stay. Hotel's design was cool. Staff was super nice. Rooms were very clean. There is a gym which seemed well stocked, but never got the chance to use it. The Alsace is also just 1 or 2 blocks away from Tartine, arguably one of the best bakeries in the country. I walked over each morning. Highly recommend it.

Stayed in August 2023

We arrived back to the hotel around 11:30 pm and rang the parking entry gate system for them to let us in. They did not watch the camera to let us in. We called twice and finally went inside the lobby to get them to let us in. It would be far more convenient to have the hotel door key open up the parking garage. The good part is that your car is safe.

The hotel is very tastefully appointed and comfortable. It is welcoming. There is private and safe parking lot. The courtyard is lovely for morning coffee and afternoon tea or wine.

Stayed in August 2023

Our terrace was facing an obvious construction site which made it difficult to hang out there with less clothes, but at night it was fine.

The bed, the Nespresso near the elevator, the donuts in the morning, the POOL!!!, our little terrace… everything. I also like that it’s locked in the front

Stayed in July 2023

There wasn't anything that I didn't like about this hotel. My sister had to wait twenty minutes to use the treadmill in the gym while someone else was on it but that was no big deal.

I liked the style and attention to detail at Alsace. Everything we needed was around us and looked good. It's super stylish but casual. The designers have considered every detail. I especially appreciated the different tiles in our bathroom and in the shower by the pool! They're not your standard boring white or grey flat tiles, they're different sizes and shades of blue in our room and a beautiful green by the pool. It makes you feel like it's designed by people who care about how you feel. It's a sign that the management care about their guests and staff. I appreciated them!

Stayed in June 2023

no toothpaste.

everything are clean, well equipped.

Stayed in May 2023