1625 S Broadway Ave, Rochester, 55904, United States
#47 of 51 hotels in Rochester
Guests' ChoiceBased on 267 hotel reviews
6.5Cleanliness
7.1
Comfort
7.3
Location
8.1
Facilities
6.6
Staff
7.5
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Marissa
United StatesBreakfast was awful, ended up going out instead. Between the crowded space, and the quality of items. During the breakfast time I noticed multiple guests needed help from staff, and there was not a consistent person available for long periods of time. Also didn't enjoy the ants in my tub
The pool area is great. I also enjoyed the convenience of the restaurant attached, their food was great. The beds were comfortable
Stayed in April 2024
Reviewed: 25 March 2024
Jessica
United StatesThe breaker kept tripping for the toaster. The area was a little messy. The breakfast wasn’t fabulous - microwaved eggs and sausage. Thankfully there was oatmeal.
The coffee was warm and not bitter. There were other options than the “hot breakfast” items.
Stayed in March 2024
Reviewed: 24 March 2024
Jessica
United StatesBathroom was dripping from ceiling
Good location nice room, pool was warm.
Stayed in March 2024
Reviewed: 22 March 2024
Trend
United StatesWater pressure will be the reason I don't return unfortunate because the showers are wonderful just not enough pressure to rinse off.
Everything was nice and clean, staff was nice. Pool and hot tub were very nice
Stayed in March 2024
Reviewed: 21 March 2024
Billie
United StatesPillows are way too thick.
Staff, location, food attachment, pool, fitness and cleanliness
Stayed in March 2024
Reviewed: 5 March 2024
Brenda
United StatesPool was closed. Found a partial water bottle in the room when we entered. Could have been from the cleaning staff?
Comfy beds, quiet, nice size room, bathroom seemed clean and plenty of towels and pillows. Staff were friendly and breakfast was good!
Stayed in March 2024
Reviewed: 22 January 2024
Nelson
United StatesAll of it
Stayed in January 2024
Reviewed: 31 December 2023
Paul
United StatesNeeded more options and better space
Fair
Stayed in December 2023
Reviewed: 18 December 2023
Lisa
United StatesAC unit in the window was VERY drafty. Feel like the window was open. The faucet in the bathroom was able to be lifted from the counter. The updated paint and finishes was nice however the paint job was EXTREMELY messy in the bathroom and around the window. The breakfast could be a lot better. Maybe it said it in the description of the hotel but this was the first time traveling and not having a hot breakfast for a continental breakfast.
Location was great from where we needed to visit. The decor was updated and looked good.
Stayed in November 2023
Reviewed: 10 November 2023
Rodin
United StatesThe only thing I noticed was from their recent remodel, there was areas in the bathroom, where there were droplets of paint on the toilet, floor, which doesn't bother but affects the appearance of being sloppy. Overall, the stay was good. the bkft in the morning is just a grab and go, muffins, donuts, cereal, etc.
The location was good, nice to have a restaurant attached and got a 15 % discount. Was relaxing.
Stayed in November 2023
Reviewed: 28 September 2023
Sherry
United StatesI can hardly wait to see what they will serve next time ! We will be there for a week almost nxt week !
Breakfast was ok considering they were still in the process of renovations! They served mainly cold foods or toast ,bagels ,and muffins
Stayed in September 2023
Reviewed: 24 April 2023
Amanda
United Statespool isn’t open and won’t ever open again…
Stayed in February 2023
Reviewed: 19 December 2022
James
United StatesThey are in the middle of a change in ownership there are things they are trying to get things worked out
The staff was very friendly and helpful.
Stayed in December 2022
Reviewed: 23 November 2022
Tom
United StatesCarpet and chairs very soiled.
Price and location.
Stayed in November 2022
Reviewed: 22 November 2022
Jeremy
United StatesNo toiletries provided, so hope you remember everything, and breakfast was kinda weak
Was able to bring my cat with me
Stayed in November 2022
Reviewed: 31 October 2022
David
United StatesFilthy, stained carpets, my room entrance door was out of line and hard to open and close. I am handicapped and a freshly wet mopped floor had no slippery caution signs, almost fell with my cane.
What breakfast?🤷♂️ There was none to be had.
Stayed in October 2022
Reviewed: 27 October 2022
Emily
United Statesunfortunately pool and spa were closed for maintenance
friendly staff, nice accommodations and comfortable bed
Stayed in October 2022
Reviewed: 28 September 2022
Louise
United Statescarpet hallways and carpet in rooms were stained and dirty
have a restaurant next door.
Stayed in September 2022
Reviewed: 17 September 2022
Carlos
United StatesBreakfast
Location good Breakfast poor
Stayed in September 2022
Reviewed: 17 September 2022
Ryan
United StatesThe pool was closed and the carpets needed to be replaced. They were very bad
Overall the stay was good. The rooms were very clean but the carpet was not the best. The front desk people were very nice and helpful.
Stayed in September 2022
Reviewed: 24 August 2022
Lynn
United StatesCoffee was mud and had nothing good to eat very poor
Worst ever
Stayed in August 2022
Reviewed: 8 August 2022
Zenaida
United StatesRoom is nice
Stayed in August 2022
Reviewed: 2 August 2022
Mark
United Statesparking
close to Mayo Clinic
Stayed in July 2022
Reviewed: 21 July 2022
Mark
United Statesparking in front was tight painted parking
was nice location
Stayed in April 2022
Zaragoza, Spain
Monjo, Nepal
Negril, Jamaica
Anchor Point, USA
Ammouliani, Greece
Pāvilosta, Latvia
Katunayake, Sri Lanka
Sutomore, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content