4360 Spenard Road, Anchorage, AK 99517, United States
#52 of 54 hotels in Anchorage
Guests' ChoiceBased on 950 hotel reviews
4.0Cleanliness
4.9
Comfort
5.0
Location
6.5
Facilities
4.5
Staff
6.3
Value for money
5.1
Free WiFi
5.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 July 2022
Cheryl
United StatesThe hotel is old and in great need of upgrading. We didn't experience any cleanliness issues, as other travelers noted. But the best description of the hotel is "shabby". Noise from the apartments behind the hotel was a problem early in the evening, but died down after dark.
I chose this hotel for its location -- only 5-6 min. from the airport. And the hotel provides a free shuttle to the airport.
Stayed in June 2022
Reviewed: 5 July 2022
Sue
United StatesOne of the mattresses was entirely broken down. The afternoon check in staff was awful
close to the airport. shuttle and driver were amazing. front desk upon our check in was awful. I’m sorry… cross chatter between employees in a foreign language is just awful customer service
Stayed in July 2022
Reviewed: 4 July 2022
Scott
United Statesexposed electrical wires on floor heat registers
comfy bed
Stayed in July 2022
Reviewed: 4 July 2022
Laurenz
BelgiumAlthough the ratings are bad, the bed was clean and so was the bathroom. It was just rundown and seems there is no intention of permanently fixing issues with the room and facilities. Note there is nothing to eat or can be bought in the hotel. Closest is a vending machine 3 hotels down the road.
There was wifi.
Stayed in June 2022
Reviewed: 3 July 2022
Mellgren
United StatesHad 2 Rooms. One was very dirty and unkempt. Refused to stay in it. Bunked with family in next roo. Which wasn't much better. Need to do better upkeep to property and rooms. Still waiting for refund.
Beds had clean sheets and towels were clean. Staff was friendly. Breakfast was okay.
Stayed in July 2022
Reviewed: 1 July 2022
Shirley
United StatesThe staff all spoke a foreign language and I had a hard time understanding them. I asked for extra wash cloths from the maid and she had no idea what I was talking about. The floors were dirty. I was there four days and never received any maid service. Some of the furniture was broken. The door was very hard to open.
The breakfast was good.
Stayed in June 2022
Reviewed: 1 July 2022
Laurie
United StatesThe air conditioner didn't work at all. We couldn't get into our room until 3, but there wasn't even a bathroom to use.
Clean. Bed was comfortable.
Stayed in June 2022
Reviewed: 29 June 2022
Jane
United StatesThe living area of the room was fairly dirty. Fabric furniture was stained in many places. I really didn’t want to sit on the couch so opted for the bed. Outside the property was also quite dirty.
I mainly liked the price compared to others for just a convenient overnight. The bed and bathroom were clean enough for our needs.
Stayed in June 2022
Reviewed: 20 June 2022
Christina
United StatesThe beds were very uncomfortable. Our tv was out of service. The room had not been properly cleaned. There were layers of dust everywhere and even fake eyelashes glued to our bedside lamp. Outside our door was broken plastic and wood slivers all down the hall that was never cleaned while we were there for 3 days. In the parking lot, 2 vehicles were parked and demolished.
The breakfast was delicious! We were pleasantly happy with it!
Stayed in June 2022
Reviewed: 17 June 2022
Bridgette
United StatesClean your hallways (vacuum)
No elevator in one of the buildings & I was on the 3rd floor with heavy luggage
Stayed in June 2022
Reviewed: 16 June 2022
Tifr
AustraliaHotel facility and rooms were desperately needing a renovation. Bathroom toilet was functioning but had running water issue... could be fixed by occupant after each flush. Room floors looked clean, room carpets needed to be replaced and room walls were worn. Room cleanliness initially look fine but didn't pass a white towel rub. The breakfast facility was fine but floor was sticky, and the use of styrofoam cups and plates is unconscionable. Hotel parking lot contained an abandoned vehicle. The site had two buildings where one building appeared to host long-term stay residences.
Staff were courteous and friendly, but there were communication problems between day shift and night shift. An arrangement with daytime manager was not honoured by night-time staff. Beds were comfortable and room size spacious and rooms were secure. Laundry facility was in good operating order and secure.
Stayed in June 2022
Reviewed: 16 June 2022
Warren
United States2 cockroaches Smells
Suite style room
Stayed in June 2022
Reviewed: 16 June 2022
Brian
United Statesnot very clean inside or out. Urine smell in halls
location
Stayed in June 2022
Reviewed: 15 June 2022
Corinne
United Statesthe van that picked me up was FILTHY! going back to the airport the next day was a different van and much cleaner
good breakrfast
Stayed in June 2022
Reviewed: 8 June 2022
Tim
United StatesOutside building need a lot of help. Not visually appealing at all. Someone had written sexually explicit words on the bathroom walls and door. There was a poor attempt to cover with paint that didn’t work. Furniture was stained and the TV didn’t work.
Bed was comfortable
Stayed in June 2022
Reviewed: 4 June 2022
Caryl
United StatesUrine stIn on chair, bathroom door falling off the hinges, door wouldn't close, bad words painted on door and painted over but still legible. Dirty floors
Location
Stayed in May 2022
Reviewed: 29 May 2022
Timothy
United StatesThe room was not clean and nobody came to clean while I was there.
The size of the room and the tv channels available.
Stayed in May 2022
Reviewed: 17 May 2022
Tara
United StatesSketchy as all hell. bad area, weird tenants, gross property, disgusting stains all over all of the furniture, dirty sheets. We slept fully covered. My husband wouldn’t let me leave and go to another motel.
Proximity to the airport. friendly staff. free airport shuttle.
Stayed in May 2022
Reviewed: 2 May 2022
Andrey
United Statesprice
unknown to me before purhase, $200.00 CASH deposit required - $50.00 for "traffic" only that the traffic wasfrom area locals and solicitors.. three people figure two friends each, the 6 count em 6 ... so what constitutes "traffic"???? lost $50 of $200.Cash deposit. should update all web ages to show deposit DEMANDS. dont6 answer your dooor to no one, if you want it back
Stayed in April 2022
Reviewed: 21 March 2022
Karlis
LatviaUnkind attitude from staff. Booking.com confirmed the booking, but when I arrived the hotel staff said there is no booking and no rooms available. Only after very long negotiations we got the room we had already paid for.
Stayed in March 2022
Reviewed: 26 January 2022
Michał
PolandVery cold. The heating was barely working. Large crack in the door. You had to cover it with pillows to keep it from blowing.
Comfortable bed.
Stayed in December 2021
Reviewed: 5 January 2022
Joseph
United StatesThe room really need an upgrade too old, lot of stains, bulb busted not only one, a lot of stains that looks so dirty everywhere specially on the TV stands, microwave oven is so dirty, freezer looks never been defrosts or clean for so many months.
I didnt try the breakfast because the reception discourage me to try it she said its just orange juice and muffin
Stayed in January 2022
Reviewed: 22 December 2021
Fillmore
United StatesRoom was not clean. Hair on the shower stall walls, there was also a hair on a towel. Curtains on one window were falling down and looked to be haphazardly knotted/pinned up.
Room and bathroom were spacious.
Stayed in December 2021
Reviewed: 7 December 2021
Connie
United StatesI Room was cold severe airleaks from windows and door Nails sticking out of wooden piece for transitioning into carpet from wooden floor, it was loose and tripped over ir, finally completely removing from floor
Close Location to airport
Stayed in December 2021
Reviewed: 5 December 2021
Randall
United StatesWe met the window of the room widely opened and there wasn't adequate heat to keep the place warm, we were freezing up during our stay and couldn't sleep due to the coldness of the room. All the receptionist could tell us after we reported the situation was, it will take time to heat up; which it didn't. There was TV that couldn't play and channel; it could only turn on but shows nothing. Lastly, we could not use the sitting furniture (chair) in the room due to its filthiness.
The hotel's staff attitude, they are friendly and welcoming.
Stayed in December 2021
Tucson, USA
Leogang, Austria
Joinville, Brazil
Sölden, Austria
Borgagne, Italy
Kuala Lumpur, Malaysia
Verona, Italy
Hyderabad, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content