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Reviews of Americas Best Value Inn & Suites Anchorage Airport 2 stars

4360 Spenard Road, Anchorage, AK 99517, United States

#52 of 54 hotels in Anchorage

Guests' Choice

Review score

Based on 950 hotel reviews

4.0

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.0

  • Location

    6.5

  • Facilities

    4.5

  • Staff

    6.3

  • Value for money

    5.1

  • Free WiFi

    5.7

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Showing 76 – 100

  • Reviewed: 6 July 2022

    3.0
    Close to the airport, but that's about it
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night

    The hotel is old and in great need of upgrading. We didn't experience any cleanliness issues, as other travelers noted. But the best description of the hotel is "shabby". Noise from the apartments behind the hotel was a problem early in the evening, but died down after dark.

    I chose this hotel for its location -- only 5-6 min. from the airport. And the hotel provides a free shuttle to the airport.

    Stayed in June 2022

  • Reviewed: 5 July 2022

    5.0
    grateful for the awesome shuttle driver
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    One of the mattresses was entirely broken down. The afternoon check in staff was awful

    close to the airport. shuttle and driver were amazing. front desk upon our check in was awful. I’m sorry… cross chatter between employees in a foreign language is just awful customer service

    Stayed in July 2022

  • Reviewed: 4 July 2022

    5.0
    we needed a inexpensive place for the night, arrived at 10 pm and we left at 4 am
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night

    exposed electrical wires on floor heat registers

    comfy bed

    Stayed in July 2022

  • Reviewed: 4 July 2022

    3.0
    Better than sleeping outside.
    • Business trip
    • Solo traveller
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night

    Although the ratings are bad, the bed was clean and so was the bathroom. It was just rundown and seems there is no intention of permanently fixing issues with the room and facilities. Note there is nothing to eat or can be bought in the hotel. Closest is a vending machine 3 hotels down the road.

    There was wifi.

    Stayed in June 2022

  • Reviewed: 3 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Had 2 Rooms. One was very dirty and unkempt. Refused to stay in it. Bunked with family in next roo. Which wasn't much better. Need to do better upkeep to property and rooms. Still waiting for refund.

    Beds had clean sheets and towels were clean. Staff was friendly. Breakfast was okay.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    4.0
    I will not stay there again.
    • Leisure trip
    • Solo traveller
    • Deluxe King Studio
    • Stayed 4 nights

    The staff all spoke a foreign language and I had a hard time understanding them. I asked for extra wash cloths from the maid and she had no idea what I was talking about. The floors were dirty. I was there four days and never received any maid service. Some of the furniture was broken. The door was very hard to open.

    The breakfast was good.

    Stayed in June 2022

  • Reviewed: 1 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner didn't work at all. We couldn't get into our room until 3, but there wasn't even a bathroom to use.

    Clean. Bed was comfortable.

    Stayed in June 2022

  • Reviewed: 29 June 2022

    4.0
    The visit was barely OK but the price was really good for Anchorage.
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The living area of the room was fairly dirty. Fabric furniture was stained in many places. I really didn’t want to sit on the couch so opted for the bed. Outside the property was also quite dirty.

    I mainly liked the price compared to others for just a convenient overnight. The bed and bathroom were clean enough for our needs.

    Stayed in June 2022

  • Reviewed: 20 June 2022

    5.0
    For the price I would have expected a cleaner room, although the staff is friendly.
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Queen Suite with Two Queen Beds with Kitchen
    • Stayed 2 nights

    The beds were very uncomfortable. Our tv was out of service. The room had not been properly cleaned. There were layers of dust everywhere and even fake eyelashes glued to our bedside lamp. Outside our door was broken plastic and wood slivers all down the hall that was never cleaned while we were there for 3 days. In the parking lot, 2 vehicles were parked and demolished.

    The breakfast was delicious! We were pleasantly happy with it!

    Stayed in June 2022

  • Reviewed: 17 June 2022

    5.0
    Very low budget, but roomy and met the needs for a quick one night stay
    • Leisure trip
    • Group
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean your hallways (vacuum)

    No elevator in one of the buildings & I was on the 3rd floor with heavy luggage

    Stayed in June 2022

  • Reviewed: 16 June 2022

    3.0
    Comfortable, spacious rooms but hotel desperately needs a renovation/change
    • Leisure trip
    • Group
    • One Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Hotel facility and rooms were desperately needing a renovation. Bathroom toilet was functioning but had running water issue... could be fixed by occupant after each flush. Room floors looked clean, room carpets needed to be replaced and room walls were worn. Room cleanliness initially look fine but didn't pass a white towel rub. The breakfast facility was fine but floor was sticky, and the use of styrofoam cups and plates is unconscionable. Hotel parking lot contained an abandoned vehicle. The site had two buildings where one building appeared to host long-term stay residences.

    Staff were courteous and friendly, but there were communication problems between day shift and night shift. An arrangement with daytime manager was not honoured by night-time staff. Beds were comfortable and room size spacious and rooms were secure. Laundry facility was in good operating order and secure.

    Stayed in June 2022

  • Reviewed: 16 June 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    2 cockroaches Smells

    Suite style room

    Stayed in June 2022

  • Reviewed: 16 June 2022

    4.0
    rough
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    not very clean inside or out. Urine smell in halls

    location

    Stayed in June 2022

  • Reviewed: 15 June 2022

    3.0
    it served it purpose
    • Leisure trip
    • Solo traveller
    • Deluxe One-Bedroom Queen Suite with Two Queen Beds with Kitchen
    • Stayed 1 night

    the van that picked me up was FILTHY! going back to the airport the next day was a different van and much cleaner

    good breakrfast

    Stayed in June 2022

  • Reviewed: 8 June 2022

    4.0
    Would not recommend
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Outside building need a lot of help. Not visually appealing at all. Someone had written sexually explicit words on the bathroom walls and door. There was a poor attempt to cover with paint that didn’t work. Furniture was stained and the TV didn’t work.

    Bed was comfortable

    Stayed in June 2022

  • Reviewed: 4 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Urine stIn on chair, bathroom door falling off the hinges, door wouldn't close, bad words painted on door and painted over but still legible. Dirty floors

    Location

    Stayed in May 2022

  • Reviewed: 29 May 2022

    5.0
    Just OK
    • Leisure trip
    • Solo traveller
    • One Queen Suite with Two Queen Beds
    • Stayed 5 nights

    The room was not clean and nobody came to clean while I was there.

    The size of the room and the tv channels available.

    Stayed in May 2022

  • Reviewed: 17 May 2022

    3.0
    Stay somewhere else.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    Sketchy as all hell. bad area, weird tenants, gross property, disgusting stains all over all of the furniture, dirty sheets. We slept fully covered. My husband wouldn’t let me leave and go to another motel.

    Proximity to the airport. friendly staff. free airport shuttle.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One Queen Suite with Two Queen Beds
    • Stayed 3 nights

    price

    unknown to me before purhase, $200.00 CASH deposit required - $50.00 for "traffic" only that the traffic wasfrom area locals and solicitors.. three people figure two friends each, the 6 count em 6 ... so what constitutes "traffic"???? lost $50 of $200.Cash deposit. should update all web ages to show deposit DEMANDS. dont6 answer your dooor to no one, if you want it back

    Stayed in April 2022

  • Reviewed: 21 March 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night

    Unkind attitude from staff. Booking.com confirmed the booking, but when I arrived the hotel staff said there is no booking and no rooms available. Only after very long negotiations we got the room we had already paid for.

    Stayed in March 2022

  • Reviewed: 26 January 2022

    4.0
    Cold.
    • Business trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very cold. The heating was barely working. Large crack in the door. You had to cover it with pillows to keep it from blowing.

    Comfortable bed.

    Stayed in December 2021

  • Reviewed: 5 January 2022

    3.0
    Dirty, worried crawling insect will come to me while I’m sleeping
    • Business trip
    • Solo traveller
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    The room really need an upgrade too old, lot of stains, bulb busted not only one, a lot of stains that looks so dirty everywhere specially on the TV stands, microwave oven is so dirty, freezer looks never been defrosts or clean for so many months.

    I didnt try the breakfast because the reception discourage me to try it she said its just orange juice and muffin

    Stayed in January 2022

  • Reviewed: 22 December 2021

    3.0
    Poor
    • Leisure trip
    • People with friends
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean. Hair on the shower stall walls, there was also a hair on a towel. Curtains on one window were falling down and looked to be haphazardly knotted/pinned up.

    Room and bathroom were spacious.

    Stayed in December 2021

  • Reviewed: 7 December 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • One Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I Room was cold severe airleaks from windows and door Nails sticking out of wooden piece for transitioning into carpet from wooden floor, it was loose and tripped over ir, finally completely removing from floor

    Close Location to airport

    Stayed in December 2021

  • Reviewed: 5 December 2021

    4.0
    Good staff but facility that does not meet expectation.
    • Leisure trip
    • Group
    • Deluxe King Studio
    • Stayed 1 night

    We met the window of the room widely opened and there wasn't adequate heat to keep the place warm, we were freezing up during our stay and couldn't sleep due to the coldness of the room. All the receptionist could tell us after we reported the situation was, it will take time to heat up; which it didn't. There was TV that couldn't play and channel; it could only turn on but shows nothing. Lastly, we could not use the sitting furniture (chair) in the room due to its filthiness.

    The hotel's staff attitude, they are friendly and welcoming.

    Stayed in December 2021

Showing 76 – 100

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