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  5. Reviews of Alamo Inn & Suites

Reviews of Alamo Inn & Suites 2 stars

608 East 2nd Avenue, Gillette, WY 82716, United States

#20 of 21 hotels in Gillette

Guests' Choice

Review score

Based on 62 hotel reviews

5.1

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    6.6

  • Facilities

    5.7

  • Staff

    7.3

  • Value for money

    6.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 19 December 2023

    5.0
    Disgusting place!
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I do NOT recommend anyone staying at this motel, it’s so dirty! not worth it, room was all dirty, the tub had tons of hair plus it was all yellow/brown, bed had hairs, also finger or toe nails everywhere on the bed, toilet had dried piss on it, toilet was also yellow inside all around, so disgusting. This room was gave to us but it for sure had not been cleaned!! DO NOT RECOMMEND!! Go somewhere else!! NOT HERE!!

    Stayed in December 2023

  • Reviewed: 10 August 2023

    5.0
    It was adequate but not outstanding.
    • Solo traveller
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower curtain leaked, the toilet was old and too short, the old tile in bath area needed to be replaced.

    The staff was super friendly.

    Stayed in July 2023

  • Reviewed: 23 June 2023

    4.0
    Alamo Suite and Inn
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outlet caused the power strip they had in to trip over and over. Tv didn't work and there were two remotes that neither worked to the TV.

    The beds were comfortable. Air conditioner worked well.

    Stayed in June 2023

  • Reviewed: 25 July 2022

    5.0
    very old and needs updating
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    carpet had not been vacuumed and one of the sinks had not been cleaned.

    Good Breakfast.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was told there would be breakfast from 6 to 9 and there wasn’t any and the doors were lock to the dining area

    Stayed in July 2022

  • Reviewed: 15 November 2021

    5.0
    Price is low, but you get what you pay for
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The tub wasn't clean and there was a big wad of hair in the drain. The carpet was stained and dirty, there was a huge spiderweb in the corner. For some reason, the water was running in the sink when I arrived. The showerhead worked, but the front was broken off, so the spray was a bit wonky. Breakfast was not available due to the employee falling and hitting her head (?), and apparently no other employees were able to set out breakfast. Hopefully that is a temporary situation. If you come in at night, the room numbers are small so it's difficult to see which is yours without pulling up to the room.

    The king size bed was comfortable, the room was spacious, and the wifi worked great. It had a nice little fridge and microwave. It was relatively quiet, with the exception of some brief shenanigans from the upstairs occupants.

    Stayed in November 2021

  • Reviewed: 10 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet was not bolted down and toilet tipped and leaked water thank goodness didn’t get hurt

    Location

    Stayed in September 2021

  • Reviewed: 8 July 2021

    4.0
    We paid way to much for our stay in this hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    The pool had no water in it. The pool was one of the main reasons we chose to stay at this establishment. The beds were not queen size. The carpet was ripped up in the doorway of our room which made opening the door difficult. The electricity only worked on one side of the room in another room that we booked. The ice machine was broken and no other ice alternative were offered. Breakfast was a small variety waffles, muffins, b and g. The biscuits and gravy were cold and had to be heated in the microwave.

    The beds and bathrooms were clean. The staff were very helpful and friendly. The location was great.

    Stayed in June 2021

  • Reviewed: 30 April 2024

    1.0
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 4 March 2024

    2.0
    Very poor
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    My son found a weed pipe over by the dresser and was full of weed that someone smoked and the room smelled bad

    Noting there was really weird people around

    Stayed in March 2024

  • Reviewed: 7 February 2024

    1.0
    NO !!! NO!!! NO!!! NO!!! NO!!! NO !!! NO!!!! NO!!!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The heater was very noisy did not get sleep The lighting was very poor, no trash can,bathroom ceiling fan very very dirty and ceiling fan cover was hanging, bathroom sink had a bucket of water underneath drain pipe do to leaking,no trash can door security lock chain had nothing to lock to, carpet was very very filthy, was very scared to sleep in the sheets slept in sleep bags other than that worst place I've ever stayed at I would not even let my dog stay in a place like this hotel 😫

    Nothing

    Stayed in February 2024

  • Reviewed: 9 November 2023

    8.0
    You outdid the M6 hotels that I have staid at recently.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hidden light switch that was not right next to the door but hidden behind the curtain. Carpet could be replaced or at least move the bed over the image area.

    I was truly impressed that their breakfast not only had a waffle iron but a pancake iron and biscuits & gravy! Better than all the overpriced fancy hotel breakfasts!

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Little bit rough around the edges but ertainly not dirty or anything like that. Minor stuff but the value is still excellent.

    Rooms have a microwave and fridge. For the price, EXCELLENT!

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    ok
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    handle on the shower control was very ;loose.

    no comment

    Stayed in September 2023

  • Reviewed: 12 October 2023

    1.0
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 October 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Never got to see the room. As the manager canceled my reservation without telling me. So had to drive another 3 hrs to a real hotel. And personally, that was a blessing as this place was crap show of disgusting.

    Nothing, the homeless people sleeping outside to the streetwalkers working in the parking lot

    Stayed in October 2023

  • Reviewed: 24 July 2023

    1.0
    Very pleasant front desk people but hotel needs lots of tlc
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool area dirty and pool had floating bugs and debris in it. Air conditioning unit very loud. Room is old and needs refurbishing.

    Location good but food not hot. Stuck with cereal

    Stayed in July 2023

  • Reviewed: 16 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpet has seen better days especially at the door. My father thought the morning manager was a tad grumpy.

    AJ was wonderful greeting us and trying to accommodate us. The place was clean & had a decent breakfast available.

    Stayed in June 2023

  • Reviewed: 13 April 2023

    1.0
    Stay away!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night

    The room was dirty, the condition was disgusting. I hated to use the toilet and no way was I going to use that shower. I will be throwing out the socks I wore to walk on the floor. There must be a train car hookup station across the street as the noise was extremely loud, and we could not sleep. 4 police cars in the parking lot arresting perp. Never again!

    We were told there would be coffee at 6am. We left long after that time and the office still wasn’t open for coffee or anything else. There wasn’t much to like except the beds were nicely made and the towels seemed clean. Although the pillows were all too fat to sleep on. I had to use a rolled up jacket for a pillow.

    Stayed in April 2023

  • Reviewed: 1 February 2023

    1.0
    Very poor
    • Family with young children
    • King Suite with Spa Bath- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I showed up the check in and the office was closed called the number nobody answered I wasn't able to check in or stay at the motel that I paid for

    Stayed in February 2023

  • Reviewed: 7 November 2022

    1.0
    Very poor
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outlets and lamps didn't work, bathroom leaked, fridge leaked, TV kept cutting out.

    Staff

    Stayed in November 2022

  • Reviewed: 7 November 2022

    1.0
    Very poor
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outlets and lamps didn't work, bathroom leaked fridge leaked TV kept cutting out.

    Staff

    Stayed in November 2022

  • Reviewed: 22 July 2022

    1.0
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 8 June 2022

    2.0
    Overpriced for the stay
    • Business trip
    • Couple
    • King Room - Disability Access - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very dirty on the outside behind the building there was garbage laying everywhere there was individuals with dogs walking from room to room the owners and their children live above stairs were up at all hours at night with kids yelling and screaming breakfast waffle machine didn’t work none of the heat trace worked on the eggs or bacon they were ice cold I was also charged for having an ADA service animal after showing the paperwork to the counter I still never got reimbursed

    The location was ideal for the business that we had to handle

    Stayed in June 2022

Showing 1 – 25

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