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  5. Reviews of Royal Inn Hotel

Reviews of Royal Inn Hotel 2 stars

3740 N High School Rd, Indianapolis, 46224, United States

#142 of 150 hotels in Indianapolis

Guests' Choice

Review score

Based on 274 hotel reviews

4.0

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.2

  • Location

    6.0

  • Facilities

    4.9

  • Staff

    5.6

  • Value for money

    5.2

  • Free WiFi

    7.2

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Showing 76 – 100

  • Reviewed: 18 December 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I never got my deposit back

    I never received my deposit back

    Stayed in November 2022

  • Reviewed: 18 December 2022

    1.0
    Roach motel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had a ton of roaches in our room and no hot water

    There were clean towels

    Stayed in December 2022

  • Reviewed: 30 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dog poop in the sand

    Real nice and the private beach

    Stayed in November 2022

  • Reviewed: 15 November 2022

    1.0
    Very poor
    • Family with young children
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    I didn't like it at all ..when we got our key we started heading to our room upstairs the place looks run down..15mins after we entered the room there was people screaming I'm yelling and saying profanity words

    Stayed in November 2022

  • Reviewed: 12 November 2022

    1.0
    Horrible
    • Business trip
    • Solo traveller
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very run down and in a bad area

    Nothing

    Stayed in November 2022

  • Reviewed: 30 October 2022

    1.0
    The place was being remodeled and I was given a horrible room for my money.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night

    I killed a roach crawling up the wall.

    Did not have breakfast.

    Stayed in October 2022

  • Reviewed: 27 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bugs

    friendly staff great price and new look

    Stayed in October 2022

  • Reviewed: 28 September 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dangerous area

    Dangerous area

    Stayed in September 2022

  • Reviewed: 18 September 2022

    1.0
    Very poor
    • Couple
    • King Room Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Extended our stay until 9/17 and on 9/16 was told we didn't pay for that night and had proof. We were cheated out of $90 and a nights stay.

    Stayed in September 2022

  • Reviewed: 26 August 2022

    2.0
    Horrible
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No towels in the room upon arrival! Carpet was stained! No hot water in the shower! No lock on adjoining room door!

    Stayed in August 2022

  • Reviewed: 19 August 2022

    1.0
    waste of money
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    rude night staff, roaches in room, springs messed up in the bed, etc…

    convenient area

    Stayed in August 2022

  • Reviewed: 4 August 2022

    1.0
    Bad service
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The security alarm was going off while I was sleeping and no hot water for the shower and the shower leaked we wanted different room they acted like nothing was wrong

    Nothing

    Stayed in July 2022

  • Reviewed: 2 August 2022

    1.0
    BAIT and SWITCH is what this is!!!!!!!!!!!!!!
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    it was dirty, smell like mold and what the other smells were? Bottom line it was not what was shown in the website and was not healthy to stay there. If there is a score less than 0 that would be to high for there.

    Absolutely nothing.

    Stayed in August 2022

  • Reviewed: 19 July 2022

    2.0
    Don't rent a room that isn't complete and still needing remodel work.
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not much

    Dusty, under construction. The room was unfinished. Sheets were old and stained.

    Stayed in July 2022

  • Reviewed: 16 July 2022

    1.0
    Lousy service
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charged me twice the price of the hotel and did not refund me.

    Nothing

    Stayed in July 2022

  • Reviewed: 4 July 2022

    1.0
    thoroughly discussed
    • Business trip
    • Group
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night

    Nothing. The room seemed dirty. There were a few Bugs that traveled across the wall. It was not sanitary at all. Only the hot water worked in the bathroom sink

    Booked a room. Rate changed, $32.00 USD more. Was lied to about City Tax. I showed them there was no such thing in the state of Indiana. I am a Disabled Combat Veteran and believe I was discriminated against. I have a hard copy of my bill and plan on forwarding it to the AG's office in Indiana State Building. The research is thorough. This kind of thing should not be anywhere within the hospitality industry. Best regards, Captain Paul Hitt

    Stayed in June 2022

  • Reviewed: 17 June 2022

    1.0
    Royal inn the worst place to stay and waste of money
    • Business trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The night attendant was rude and took about 30 minutes to check in, noticed a sign saying that the location didn't offer refunds for any reason, that was the first red flag aside from the location, heading to the room noticed that the grounds didn't get much care, after getting to the room noticed the smell of body oder and urine filled the room the room hadn't been cleaned the beds were stained unsafe electrical outlets for AC the tub had hair and toilet paper in it, the furniture had definitely been better days the microwave was missing the turn table and then there's the insect problem. I travel a lot for work and have stayed at some of the shadiest places but this is by far the worst I have ever seen, this place was so bad that I took the loss of the money paid for the room and left with in 10 minutes of checking in.

    There is absolutely nothing to like about the place,.

    Stayed in June 2022

  • Reviewed: 5 June 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was very disgusting

    Nothing

    Stayed in June 2022

  • Reviewed: 31 May 2022

    1.0
    BEYOND TERRIBLE
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights

    The absolute worst experience I have ever had. I did not expect much given the price, but I was scared for me and my spouse's safety. Prostitutes, vagrants, the clerk that checked us in made me initial the fact that there were NO REFUNDS under any conditions BEFORE I could see the room. AVOID AT ALL COSTS.

    Stayed in May 2022

  • Reviewed: 30 May 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night

    Let's start with the welcome. Before arriving 3 times the structure told me that the credit card was refused, which is strange since I had used 3 different credit cards and all working. Arriving at the hotel, the staff rudely tells me that the reservation has been canceled (when in reality it was not true because the site still gave it ok) and that if I wanted to stay overnight I would have to make another reservation. I ask how much it would cost me and from the 70 dollars of my reservation I am asked for 470. Well 400 dollars more than my reservation !!!! I remind the hotel staff that the reservation was not canceled and that they should have honored the reservation and charged me the correct amount of 70 but the clerk insists there is nothing he can do. This treatment has never happened to me in any hotel in the world !!! I find it unfair and shameful that a hotel cancels an active reservation to increase the price. I contacted the Booking customer service (whom I thank for their availability and professionalism) who agreed with me and contacted the structure. I was then notified that I could check in with the correct price. Room: I had to go to reception 3 times because the card did not open the door, once I entered the room I wanted to escape! dilapidated room, dirty sheets, with hair and smelly, faucet that did not work, toilet that moved when you sat down and an unbearable smell in the room. In addition, I wanted to report the total state of abandonment of the pool area and the center of the hotel. I strongly advise against this hotel! I think that the misbehavior of the hotel staff is enough to be able to remove it from booking and I hope you don't make the same mistake as me of booking them.

    Nothing, absolutely avoid this Hotel. Absolutely not recommended!!!!

    Stayed in May 2022

  • Reviewed: 26 May 2022

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The man said that I can't book my same rooom

    I didn't like it

    Stayed in May 2022

  • Reviewed: 18 May 2022

    1.0
    Very poor
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was very rude. The beds was hard and not comfortable there was a roach in the bathroom I could hear construction outside by the pool at 7 am but the main part was the staff

    I really didn’t like anything

    Stayed in May 2022

  • Reviewed: 10 May 2022

    1.0
    horrible
    • Business trip
    • Solo traveller
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    roaches

    nothing

    Stayed in May 2022

  • Reviewed: 8 May 2022

    1.0
    drug infested
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty blood on sheets doors don't lock worst hotel ever

    blood on sheets. Tv busted then staric. THIS IS A ABONDEN HOTEL I HAVE 21 bookings in 6 most and this is unacceptable

    Stayed in May 2022

Showing 76 – 100

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