1818 Historic Route 66, Santa Rosa, NM 88435, United States
#14 of 14 hotels in Santa Rosa
Guests' ChoiceBased on 138 hotel reviews
3.7Cleanliness
5.1
Comfort
5.1
Location
6.4
Facilities
4.5
Staff
5.7
Value for money
4.8
Free WiFi
3.8
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End of dialog contentReviewed: 18 October 2023
Martha
United StatesThe room was dirty. Pretty sure the bathroom wasn't cleaned. The paint on the wall has not been painted where the light was moved. The curtains are not hung straight on the window. The lock on the door didn't work, and the worker said the lock battery was probably out of battery, so if we chose to leave our room, we would have been locked out .
It was a place to lay our head for the evening.
Stayed in October 2023
Reviewed: 10 October 2023
Obed
United StatesCleanses beds towel with holes
Nothing at all
Stayed in October 2023
Reviewed: 10 August 2023
Naomi
United StatesThe couch (where my son had to sleep) looked like it was picked up off the side of the road. The sink was clogged, so it drained slowly, and in my family's room next door, the sink was completely clogged so they had to use mine. The curtains were partially broken which let light into the room.
The AC unit was nice and loud which helped me sleep, as I had forgotten to bring a fan. The location was good because it was easy to get to from the interstate. I was happy with the small refrigerator in the room.
Stayed in August 2023
Reviewed: 29 July 2023
Kassie
United StatesIt doesn’t look like the pictures. You pull up and it’s run down and very untaken care of.
Nothing.
Stayed in July 2023
Reviewed: 9 July 2023
William
United StatesNo Bibles in the rooms. Shoddy work on room updates and maintenance of the room. A/C units weren't commensurate with size of the room and the filter was dirty. The toilet wasn't secure and would rock. The seat was elongated on a round toilet so it had to be raised in order to shut the bathroom door. No remote & no phone. The woman working the front desk was very rude.
It was on Historic Route 66. It was clean and comfortable. Front desk guy was reasonably friendly. Didn't encounter any shady or questionable people.
Stayed in July 2023
Reviewed: 7 July 2023
Robert
United States1. The wifi was not immediately accessible and was only available after multiple attempts by the owner to address it. 2. When I requested a light bulb for a lamp which was not working, the owner told me that the outlet was broken. My immediate thought was "If you knew this outlet was broken, why did you assign me this room?" There were at least 20 vacant rooms in this hotel. 3.There were also several structural problems with the room and premises. The curtain was worn and hanging down with a broken stick placed in front of window to prevent entry from the outside. The shower head had a 1/4 inch hole around it which could easily have been repaired with caulking. 4. The weather stripping under the door was worn and barely in place. This is an inexpensive part to replace. 5. Thin wood had been laid on the original floor to replace the carpeting. There were many gaps in the wood which made it appear that this job was poorly done and could have been done better by someone who was experienced in installation. 6. The ice machine was located in a corner room in which the door appeared to have been kicked in. It was falling apart and no attempt had been made to repair it. 6. It was clear to me that the owners invested a minimal amount to repair existing building problems.
The couple at reception were helpful and friendly. The bed and pillow were very comfortable and the satellite television worked perfectly.
Stayed in July 2023
Reviewed: 21 June 2023
Lea
United StatesOLD unfriendly staff and VERY run down.
Convenience.
Stayed in June 2023
Reviewed: 7 September 2022
Ailana
United StatesI found a bed bug.
It was easy to get right back on the road from the location. We only stayed a few hours, it served it's purpose.
Stayed in September 2022
Reviewed: 1 September 2022
Steffes
United StatesBroken items in both rooms and the rooms could have been cleaner.
Location
Stayed in August 2022
Reviewed: 11 August 2022
Diana
United StatesNo Kleenex in room no instructions on how to use air conditioner or tv very difficult when an older person traveling not always up to the new technology manger wasn’t friendly more intrested in getting back to riding bike with his dog
The price was good value bed comfortable
Stayed in August 2022
Reviewed: 4 July 2022
Neil
AustraliaFalsely advertised. The pool had been filled in. No breakfast or coffee.
Nothing.
Stayed in July 2022
Reviewed: 21 March 2022
Noel
United Statesit was ancient and unkept
nothing
Stayed in March 2022
Reviewed: 20 December 2021
Cynthia
United StatesI felt the facility was a bit dilapidated. Some was quite old which gave the appearance of being dirty.
We left before the breakfast was available.
Stayed in December 2021
Reviewed: 2 December 2021
Daniel
United StatesThe bathroom floor falling in. The night stand no power for breathing machines nor for phone
Great parking and a great location
Stayed in November 2021
Reviewed: 18 September 2021
Natasha
United StatesRoaches, spiders everywhere.
It was available
Stayed in September 2021
Reviewed: 31 August 2021
Jerel
United StatesThe rooms had a bad odor there was electric to all the sockets in the room and the whole facility was just filthy
Nothing whatsoever
Stayed in August 2021
Reviewed: 14 August 2021
Marc
United StatesShower wouldn't provide hot water, toilet seat broken, floor planks loose. Not a good value at all. Room # 118.
Stayed in August 2021
Reviewed: 5 August 2021
Charles
United StatesPoor maintenance
None
Stayed in August 2021
Reviewed: 11 July 2021
Mp
United StatesIt was ok can’t complain we just needed to sleep
A dog lives here he’s cute
Stayed in July 2021
Reviewed: 5 July 2021
Cassandra
United StatesThe front desk attendant was extremely rude. She couldn’t make a second key for my roommate (even though she just made me one). The hotel room was dirty, the couch looked like it came from the dumpster. The blanket has cigarette burns on it, the sheets and pillowcases were stained. The a/c was ancient.
Nothing- don’t stay here.
Stayed in June 2021
Reviewed: 27 June 2021
Keeton
United StatesWay overpriced and the TV didn't work
That they had a room available
Stayed in June 2021
Reviewed: 12 June 2021
Marc
United StatesTrash around property. Flooring coming up in places. Exposed floor strip with sharp points. Broken toilet seat, toilet paper holder and hole in shower wall. Broken fridge and chewed gum on microwave.
Beds, floors and bathroom were clean. Beds and pillows were comfortable.
Stayed in June 2021
Reviewed: 11 June 2021
Brandi
JapanDumpy, broken down, no breakfast, a dog that took some stuff out of our room. The dog belongs to the owners.
The shower had plenty of hot water.
Stayed in June 2021
Reviewed: 24 May 2024
Rehab
United StatesI arrived late to sleep. The room is very old and things show signs of wear and tear. No fridge. I wanted to shower, no shampoo or conditioner No soap even to wash hands In the morning I thought to shower with water..the hot water does not work..no phone in room to try to call reception Towels stained and looks dirty I booked king bed..Given two queen beds!! I would have better slept in my car as cleaner and nicer! Total disaster
Nothing really
Stayed in May 2024
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