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Reviews of Route 66 Inn of Santa Rosa, NM 2 stars

1818 Historic Route 66, Santa Rosa, NM 88435, United States

#14 of 14 hotels in Santa Rosa

Guests' Choice

Review score

Based on 138 hotel reviews

3.7

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.1

  • Location

    6.4

  • Facilities

    4.5

  • Staff

    5.7

  • Value for money

    4.8

  • Free WiFi

    3.8

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Showing 1 – 25

  • Reviewed: 18 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The room was dirty. Pretty sure the bathroom wasn't cleaned. The paint on the wall has not been painted where the light was moved. The curtains are not hung straight on the window. The lock on the door didn't work, and the worker said the lock battery was probably out of battery, so if we chose to leave our room, we would have been locked out .

    It was a place to lay our head for the evening.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    3.0
    Very poor place
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanses beds towel with holes

    Nothing at all

    Stayed in October 2023

  • Reviewed: 10 August 2023

    3.0
    Thankful I had a bed to sleep in as I passed through, but I won't stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The couch (where my son had to sleep) looked like it was picked up off the side of the road. The sink was clogged, so it drained slowly, and in my family's room next door, the sink was completely clogged so they had to use mine. The curtains were partially broken which let light into the room.

    The AC unit was nice and loud which helped me sleep, as I had forgotten to bring a fan. The location was good because it was easy to get to from the interstate. I was happy with the small refrigerator in the room.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    3.0
    We pulled up and it was nothing like the pictures. Paid $74.37 just to leave after 1 hour. The floor in the room was mes
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It doesn’t look like the pictures. You pull up and it’s run down and very untaken care of.

    Nothing.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Liked It but Wouldn't Stay Again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No Bibles in the rooms. Shoddy work on room updates and maintenance of the room. A/C units weren't commensurate with size of the room and the filter was dirty. The toilet wasn't secure and would rock. The seat was elongated on a round toilet so it had to be raised in order to shut the bathroom door. No remote & no phone. The woman working the front desk was very rude.

    It was on Historic Route 66. It was clean and comfortable. Front desk guy was reasonably friendly. Didn't encounter any shady or questionable people.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    4.0
    I stayed here to support a local business, but no more.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    1. The wifi was not immediately accessible and was only available after multiple attempts by the owner to address it. 2. When I requested a light bulb for a lamp which was not working, the owner told me that the outlet was broken. My immediate thought was "If you knew this outlet was broken, why did you assign me this room?" There were at least 20 vacant rooms in this hotel. 3.There were also several structural problems with the room and premises. The curtain was worn and hanging down with a broken stick placed in front of window to prevent entry from the outside. The shower head had a 1/4 inch hole around it which could easily have been repaired with caulking. 4. The weather stripping under the door was worn and barely in place. This is an inexpensive part to replace. 5. Thin wood had been laid on the original floor to replace the carpeting. There were many gaps in the wood which made it appear that this job was poorly done and could have been done better by someone who was experienced in installation. 6. The ice machine was located in a corner room in which the door appeared to have been kicked in. It was falling apart and no attempt had been made to repair it. 6. It was clear to me that the owners invested a minimal amount to repair existing building problems.

    The couple at reception were helpful and friendly. The bed and pillow were very comfortable and the satellite television worked perfectly.

    Stayed in July 2023

  • Reviewed: 21 June 2023

    5.0
    Don't stay here.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    OLD unfriendly staff and VERY run down.

    Convenience.

    Stayed in June 2023

  • Reviewed: 7 September 2022

    5.0
    It's not the Ritz lol. The lady at the desk wasn't very nice, or nice at all hahaha.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I found a bed bug.

    It was easy to get right back on the road from the location. We only stayed a few hours, it served it's purpose.

    Stayed in September 2022

  • Reviewed: 1 September 2022

    5.0
    Good value but not well maintained.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Broken items in both rooms and the rooms could have been cleaner.

    Location

    Stayed in August 2022

  • Reviewed: 11 August 2022

    4.0
    It was ok only will stay there if has a bargain other than that no
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No Kleenex in room no instructions on how to use air conditioner or tv very difficult when an older person traveling not always up to the new technology manger wasn’t friendly more intrested in getting back to riding bike with his dog

    The price was good value bed comfortable

    Stayed in August 2022

  • Reviewed: 4 July 2022

    3.0
    Should’ve booked a different hotel.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Falsely advertised. The pool had been filled in. No breakfast or coffee.

    Nothing.

    Stayed in July 2022

  • Reviewed: 21 March 2022

    3.0
    $35/night, actually no charge would be appropriate
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was ancient and unkept

    nothing

    Stayed in March 2022

  • Reviewed: 20 December 2021

    5.0
    The neighbors we very loud and the facility needed updating.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I felt the facility was a bit dilapidated. Some was quite old which gave the appearance of being dirty.

    We left before the breakfast was available.

    Stayed in December 2021

  • Reviewed: 2 December 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor falling in. The night stand no power for breathing machines nor for phone

    Great parking and a great location

    Stayed in November 2021

  • Reviewed: 18 September 2021

    5.0
    Passable
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Roaches, spiders everywhere.

    It was available

    Stayed in September 2021

  • Reviewed: 31 August 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms had a bad odor there was electric to all the sockets in the room and the whole facility was just filthy

    Nothing whatsoever

    Stayed in August 2021

  • Reviewed: 14 August 2021

    3.0
    Poor
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower wouldn't provide hot water, toilet seat broken, floor planks loose. Not a good value at all. Room # 118.

    Stayed in August 2021

  • Reviewed: 5 August 2021

    5.0
    Ok
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor maintenance

    None

    Stayed in August 2021

  • Reviewed: 11 July 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was ok can’t complain we just needed to sleep

    A dog lives here he’s cute

    Stayed in July 2021

  • Reviewed: 5 July 2021

    3.0
    Awful.
    • With a pet
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The front desk attendant was extremely rude. She couldn’t make a second key for my roommate (even though she just made me one). The hotel room was dirty, the couch looked like it came from the dumpster. The blanket has cigarette burns on it, the sheets and pillowcases were stained. The a/c was ancient.

    Nothing- don’t stay here.

    Stayed in June 2021

  • Reviewed: 27 June 2021

    5.0
    Supply and demand
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Way overpriced and the TV didn't work

    That they had a room available

    Stayed in June 2021

  • Reviewed: 12 June 2021

    3.0
    Last Option
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Trash around property. Flooring coming up in places. Exposed floor strip with sharp points. Broken toilet seat, toilet paper holder and hole in shower wall. Broken fridge and chewed gum on microwave.

    Beds, floors and bathroom were clean. Beds and pillows were comfortable.

    Stayed in June 2021

  • Reviewed: 11 June 2021

    3.0
    Glad to leave!
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dumpy, broken down, no breakfast, a dog that took some stuff out of our room. The dog belongs to the owners.

    The shower had plenty of hot water.

    Stayed in June 2021

  • Reviewed: 24 May 2024

    1.0
    Disaster..sleeping in my car would have been better
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived late to sleep. The room is very old and things show signs of wear and tear. No fridge. I wanted to shower, no shampoo or conditioner No soap even to wash hands In the morning I thought to shower with water..the hot water does not work..no phone in room to try to call reception Towels stained and looks dirty I booked king bed..Given two queen beds!! I would have better slept in my car as cleaner and nicer! Total disaster

    Nothing really

    Stayed in May 2024

Showing 1 – 25

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