7440 Memorial Boulevard, Port Arthur, TX 77642, United States
#16 of 20 hotels in Port Arthur
Guests' ChoiceBased on 90 hotel reviews
7.1Cleanliness
7.4
Comfort
7.4
Location
8.1
Facilities
7.2
Staff
7.8
Value for money
7.5
Free WiFi
6.1
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End of dialog contentReviewed: 12 May 2024
Ashley
United StatesThe bed in our room squeaked with every move so there wasn’t much sleep. The elevator could use some tile or something along the bottom to prevent someone from getting scratched up. Also, wish we would have known the pool would not be available for use. I had 4 kids with me who were very bored.
The location was great.
Stayed in May 2024
Reviewed: 22 April 2024
Vitela
United StatesThe needs could've been a bit softer
The staff was very friendly, the place was clean and there was plenty of linen and pillows.
Stayed in April 2024
Reviewed: 23 September 2023
Dan
United StatesThe manager I think was Spanish or maby white and she was very disrespectful and act like she was better than all the people staying and my truck was broken into
The night staff was wonderful
Stayed in September 2023
Reviewed: 17 April 2023
Mcallister
United Statesnothing
Front desk person, very friendly and helpful
Stayed in April 2023
Reviewed: 18 September 2022
W
United StatesRoom not cleaned very well. Rude staff, breakfast lacks,no. Phones
Price
Stayed in August 2022
Reviewed: 3 November 2021
Timothy
United StatesIts way too much money for what it is. Also there was a strange smell through out the entire hotel . The morning staff was rude as can be .
I liked that it was n port arthur, I like the room lay out.
Stayed in October 2021
Reviewed: 10 August 2021
Stephanie
United StatesPoor customer service.
The first 2x I had to clean room and make bed etc.
Stayed in June 2021
Reviewed: 17 July 2021
Emily
United StatesNo, I did not like the breakfast 😔. Everything was pretty descent, the property was a little run down. It was quiet, clean. Thank you.
Stayed in July 2021
Reviewed: 10 July 2021
Lukman
United StatesAll
All
Stayed in July 2021
Reviewed: 6 July 2021
Goudeaux
United StatesNo towels or cleaning on the weekend
The area
Stayed in July 2021
Reviewed: 14 May 2024
Dorothy
United StatesPool area smaller then looked in the picture.
The location was good. The room was nice.
Stayed in May 2024
Reviewed: 27 August 2023
Kuntrina
United StatesThe hall way was so hot that made the room so hot . That's the only down fall .
The staff was very nice , the rooms was clean , breakfast was good I loved the kitchen in the room loved the black out shades also .
Stayed in August 2023
Reviewed: 27 July 2023
Stephen
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 May 2023
Ramirez
United Statesgood service room very clean
Stayed in May 2023
Reviewed: 19 September 2022
Lee
United Statesnothing
rooms and employees
Stayed in September 2022
Reviewed: 3 September 2022
Edwards
United StatesFirst room didn't have working water in the bathtub. Second room had nonworking toilet. Was offered to be switched to another room, but by that time my children were sleep.
Front desk staff
Stayed in September 2022
Reviewed: 22 August 2022
Bartholamew
United StatesIt appears that this American Value Inn is more for working men stay overs.. Once I was in my room I had no intention to leave til daylight, I'm a woman and had concern about safety
I didn't eat breakfast. The location was questionable.
Stayed in August 2022
Reviewed: 16 April 2022
Lesia
United StatesFirst, I got the wrong room I wanted a walk in shower didnt have one nor two beds. The next room I had to really push against the door to dead bolt it. The room appeared clean but, the shower rod was fallimg down cause it was screwed in the wall. The shower curtain was filthy with stains, the tubs was dirty and appeared to have mildew in the corners of the tile. There was only one small trash can in the room. The carpet felt dirty, didnt walk bare footed. One of the beds had somebody's needle papers what they must have used to check their blood sugar. There was no ice in the building, no snacks or drinks or water to purchase and they were too high if there were any. The sheer window curtains were torn from top to bottom and the edge of the top curtain was hanging. The sitting chair was dirty and had what looked like cigarette ashes in it. I was afraid I wouldnt get my money back if I left so I spent each day and night away from the room as long as I could and checked out as soon as I could get ready Friday morning. I will not be staying there again, especially at $72/night.
Stayed in April 2022
Reviewed: 23 February 2022
Daniel
United StatesPaid 164.57 no pressure to take a shower. Had a tub in room, flooring missing stepped on nails. No coffee maker in room.
Nothing
Stayed in February 2022
Reviewed: 11 October 2021
Sgage
United StatesCheck out should be noon instead of 11 that’s all I can think of
Quiet, worked with my issues
Stayed in October 2021
Reviewed: 1 September 2021
Michael
United StatesBreakfast
I only drank coffee. There was only a waffle maker, and cereal. There were no utensils to eat a waffle or a bowl of cereal.
Stayed in September 2021
Reviewed: 1 September 2021
Tyesia
United StatesHorrible
Horrible
Stayed in August 2021
Reviewed: 31 August 2021
Victoria
United StatesRoom smelled like mold and mildew
Stayed in August 2021
Reviewed: 9 August 2021
Katherine
United StatesThe location i didn't like to much care about.
Stayed in July 2021
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