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Reviews of OYO Hotel Brownsville TN I-40 2 stars

110 Sunnyhill Cove, Brownsville, TN 38012, United States

#3 of 3 hotels in Brownsville

Guests' Choice

Review score

Based on 49 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    6.9

  • Facilities

    5.5

  • Staff

    6.7

  • Value for money

    6.0

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 20 March 2024

    5.0
    The room was clean, though had an odd smell, and the coffee maker and hairdryer did not work.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hairdryer, had one prong, broken, and dust was obviously not functional. The coffee maker also did not work.

    The property was clean and had adequate resources. Though a few of the items were not functional.

    Stayed in March 2024

  • Reviewed: 25 August 2023

    5.0
    Very Mid
    • Leisure trip
    • Family with young children
    • 2 Queen Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    the beds were very uncomfortable and the room was kinda dirty, i didnt quite feel safe there.

    they had an electronic wax melt

    Stayed in August 2023

  • Reviewed: 15 June 2023

    5.0
    Not fancy, but if you need a place to lay your head...
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The sheets were paper thin, the tub looked like it was separating from the wall, the faucet was a little loose and the door did not have a tight close. It would lock but there was a gap. The bed was definitely not a king which is what I reserved.

    The floors, the firmness of the mattress and the air conditioning

    Stayed in June 2023

  • Reviewed: 5 April 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    the property was nice!

    Stayed in April 2023

  • Reviewed: 27 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    bedbugs

    the rates were reasonable

    Stayed in June 2022

  • Reviewed: 19 May 2024

    1.0
    Sucked
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We booked the room online yet when we got to the motel there were no rooms available.

    Stayed in May 2024

  • Reviewed: 26 March 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Bed Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I reserved a room online. I was charged a fee for the reservation which is fine. I get to the hotel and the guy tells me they have no rooms available and that the reservation fee will be refunded. As were talking I get a notification from my bank that I was just charged 150$ from oyo which was the price for the room for the 2 nights. Why are you charging me for the room when you're telling me you're fully booked....he tells me it will take 7-14 days for my money to be refunded...

    Stayed in March 2024

  • Reviewed: 2 March 2024

    1.0
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I booked, was confirmed, and paid ahead-- and when I arrived was told I didn't have a room-- they were booked. I called OYO customer service and they could not help me. - I am concerned it is a scam since the OYO customer service has no record of my confirmation. -- go elswhere if you can.

    Nothing

    Stayed in December 2023

  • Reviewed: 13 August 2023

    1.0
    Did not stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights

    Everything. False advertising. Hotel being under renovation and room not available..

    The other hotel I stayed at.

    Stayed in August 2023

  • Reviewed: 3 June 2023

    1.0
    Never book at OYO.
    • Leisure trip
    • Family with young children
    • 2 Queen Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff was rude and despite the fact that reservation was confirmed and prepaid many days ahead they declined accommodate the stay.

    There is nothing to like about property, unless you are into rude staff

    Stayed in June 2023

  • Reviewed: 29 May 2023

    1.0
    DID NOT STAY...NO ROOM
    • Leisure trip
    • Solo traveller
    • King Bed Smoking
    • Stayed 1 night

    A ROOM

    I was very disappointed with the reservation. You all booked me for a room that was not available. I traveled to brownsville hoping to have a room. When i got there the manager told me there was no room available. I had to travel all the way back to memphis to my home to spend my night. I had to travel back to brownsville the next morning for my appointment.I was very dissapointed with the experience. I do not think i will ever book another room with your hotel.(VERY DISSAPOINTED GUEST)

    Stayed in May 2023

  • Reviewed: 27 May 2023

    3.0
    won’t stay there again
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    nothing

    could hear people in other room from vent in bathroom floors dirty room smelled like weed!! bad place breakfast really sucked

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Room outdated

    Staff friendly..check in easy and facility was quiet

    Stayed in May 2023

  • Reviewed: 24 April 2023

    7.0
    clean value for your buck.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    minor repairs needed. some electrical issues and plumbing needing a professional touch.

    the room was clean and no bugs

    Stayed in April 2023

  • Reviewed: 2 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast needs a little work but the fresh fruit and the oj was good.

    Staff amazing, beds very comfortable, awesome water pressure in shower. Will definitely stay there again. Staying at any hotel on new years Eve you expect some noise but nothing loud it was a great stay.

    Stayed in January 2023

  • Reviewed: 19 November 2022

    1.0
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 17 November 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean and friendly staff

    Stayed in November 2022

  • Reviewed: 30 September 2022

    1.0
    DO NOT HERE. STAFF WAS SLEEPING WHEN I CAME TO CHK IN. PLACE WAS NASTY. BEYOND DIRTY.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    it was absolutely DIRTY! like the sink had hair all over it. the rub was dirty. the blue towels had bleach stains🤮

    Stayed in September 2022

  • Reviewed: 29 August 2022

    1.0
    Never again a broke person don’t need to stay here
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    plain damn nasty bloody sheets trifling

    Didn’t not realize this place disgusting blwaccccccccccccccs nasty they didn’t not chann

    Stayed in August 2022

  • Reviewed: 22 July 2022

    10
    Maggie was amazing. OYO Brownsville is lucky to have her. But I would book through OYO in the future
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Booking.com listing rooms available at a hotel where there were no actual rooms available. The one Maggie kindly cleaned for us was very decent for the night, but clearly in the middle of a cosmetic renovation. There should be better communication with hotels. She had to turn away several customers who came in after we did.

    My daughters and I were en route from OKC to Nashville when we found ourselves near Brownsville with a flat tire. Once the spare was in place, we knew we would not safely reach Nashville without a new tire and found ourselves looking for the closest place to sleep. The OYO Brownsville was at the right price point since our planned lodgings in Nashville were now forfeit for the night. When we arrived, Maggie explained apologetically that the motel was overbooked and had been for days and that Booking.com was not properly displaying that. When she learned that we were a mom and three daughters who had had a roadside emergency, she cleaned a room for us at 11:30 p.m. so that we would have a safe place to sleep. Then, she and her husband directed us the closest place to replace our tire the following morning. While the circumstances were not ideal, Maggie was amazing! I will always remember her kindness.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Place was very run down and "cheap"

    Place was as clean as could be and front desk clerk was exceptionally friendly!!

    Stayed in July 2022

  • Reviewed: 28 May 2022

    10
    i enjoyed my stay at this location. staff was friendly and helpful.
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing to not like.

    The accommodations were clean and smelled good.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    1.0
    not good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the beds so little noise all night long men sitting out walking up to cars wasn’t comfortable I did stay 20 minutes left

    area

    Stayed in May 2022

Showing 1 – 25

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