11011 North Freeway, Houston, TX 77037, United States
#152 of 434 hotels in Houston
Guests' ChoiceBased on 72 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.8
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 March 2024
Leslie
United StatesTreated great by the staff. Clean room.
Stayed in March 2024
Reviewed: 27 February 2024
Jennijenn
United StatesDirty & bad lighting
Room size
Stayed in February 2024
Reviewed: 17 February 2024
Catherine
United KingdomIf your next door neighbour is inconsiderate, the walls aren’t quite thick enough to block out late TV or early morning loud phone calls however we still fell back asleep on the enormous bed!
On the fast bus route to the airport and downtown - about half way between so perfect for a layover if you want to see the city. Massive room. Settee and bed and fridge and microwave. Lovely staff. Relatively quiet considering how close to the roads it is (set back enough). Massive bed!!!
Stayed in February 2024
Reviewed: 8 February 2024
Denis
RussiaThe fastest check in I ever had. The staff were very helpful and polite. The room clean. Very close to the city bus stop 102. Worth the money!
Stayed in February 2024
Reviewed: 18 December 2023
Brandon
United StatesThe sheets did not stay on the bed properly
Management was very nice had a nice stay wish it would have had breakfast like it said it did. But overall We'll probably come back again.
Stayed in December 2023
Reviewed: 18 November 2023
Briseida
United StatesIt was quiet, beds were comfortable staff check in was fast!
Stayed in November 2023
Reviewed: 13 November 2023
Shaun
AustraliaGreat staff that were very helpful. Perfect location for the airport
Stayed in October 2023
Reviewed: 25 September 2023
Ricky
United StatesHow the big rig and box truck parked taking up parking space, thin pillows and thin blankets
Quiet and right off the highway and had a lot of shopping and restaurants that is walking distance
Stayed in September 2023
Reviewed: 5 June 2023
Micheal
United StatesIt was clean
It was affordable ad good location
Stayed in May 2023
Reviewed: 27 November 2022
Shit
United StatesStaff is amazing and property clean safe and comfortable
Stayed in November 2022
Reviewed: 24 November 2022
Isaac
United StatesN/A
Definitely would stay again. great customer service
Stayed in November 2022
Reviewed: 20 October 2022
Andrea
United Statesthe room wasn’t cleaned
Stayed in October 2022
Reviewed: 3 July 2022
Smith
United StatesThe sheets had a few spots on them but nothing major
The staff that works the night shift the gentleman was really nice he deserves a raise very friendly he even called to confirm that I was still coming even when I was running behind for my time of check in he took upon himself to hold my room for me and to even turn on the AC he is such a nice gentleman the hotel itself was very clean and very decent for the price I have no complaints most definitely will stay there again
Stayed in June 2022
Reviewed: 10 May 2024
Tisha
United StatesN/A
The staff was very helpful and warming the cleaning lady with red apron was EXCELLENT!!
Stayed in May 2024
Reviewed: 10 May 2024
Tisha
United StatesEveryone's was family friendly and helpful... We will be booking again...Keep it up guys!!!
The location was Great very quiet & clean!
Stayed in May 2024
Reviewed: 1 May 2024
Lee&maggi
United KingdomNO breakfast NO COFFEE IN ROOM OR ON SITE get your own everything recent refurb but skimped on rooms
covenant for airport decent wifi
Stayed in April 2024
Reviewed: 23 April 2024
Michael
United KingdomNothing
Excellent value room just 40 minutes by bus from Houston airport. The size of the room is really big. Hot water shower in the bathroom is consistent. Wifi speed is really good. I made good use of the new looking mini-fridge in the room as there is a Walmart nearby only a 10 minutes walk away to replenish on food (there is also a microwave in the room). I really appreciated the help received from their trustworthy and helpful 24 hour front desk staff (Rogelia and Irene) on any of my queries (even the hotel manager is easily reachable for more particular questions). Totally recommended for a confortable stay near Houston airport.
Stayed in April 2024
Reviewed: 5 March 2024
Coto
United StatesMore free water
It was good
Stayed in February 2024
Reviewed: 22 February 2024
Robert
United StatesEverything was great especially the front desk
Best service great assistance
Stayed in February 2024
Reviewed: 14 February 2024
Michael
United StatesEverything was great.
Very friendly understanding friendly people. I would stay here over and over. Great experience.
Stayed in February 2024
Reviewed: 4 November 2023
Robert
United StatesClean, safe, and professional.
Stayed in November 2023
Reviewed: 27 September 2023
Boze
United StatesStaff was extremely helpful and accommodating, especially AJ.
Stayed in September 2023
Reviewed: 25 September 2023
Johnny
USAThe staff were very nice and very helpful. Everything that was needed they had no problem making sure that we received it.
Stayed in September 2023
Reviewed: 21 September 2023
Antonino
United StatesNo issues
Great, budget option that was clean with a comfortable bed.
Stayed in September 2023
Showing 1 – 25
Istanbul, Turkey
Winnipeg, Canada
Marrakech, Morocco
San Miguel de Allende, Mexico
Taipei, Taiwan
Liptovský Trnovec, Slovakia
Hammanskraal , South Africa
Miami Beach, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content