Housekeeping came at 10 o'clock AM.Told them to please come back in a 1/2 hour. Left came back the end of the day, no one ever came in my room to clean or make bedslo

Clean

Stayed in April 2024

Bathroom was very very dated

Quitness

Stayed in April 2024

Beds were loud with everymove and not comfortable breakfast were ok

Staff and area. Easy to find

Stayed in March 2024

The pillows are nasty! We brought our own pillows.

We did not eat breakfast there. We like to eat at Cracker Barrel.

Stayed in March 2024

I didn't like it when I checked in, and was told they don't accept the type of debit card I have, so I had to leave to find an ATM to withdrawal all of my money, then go back to check in. As I was finally about to get my room key, they said that I needed to pay an additional $160 cash only deposit (refundable at check out, so that's fine). They started handing me my room key again, and stopped to say "Oh wait, I see your reservation says you have a pet, so that's an additional $100 because it's $20 per pet, per night." However, I wasn't told about the pet fee when I originally booked the room, and I didn't have all of the funds for our dog to stay the entire 5 nights. Not only that, but our "pet" is actually my husband's Registered Emotional Support Animal, and registered in training to become his Service Animal, which means we aren't supposed to be charged for her whether it's at a hotel, or if we rent an apartment or house that specifically doesn't allow pets, it's the law that she is to be allowed no matter what. They wouldn't allow her to stay without paying, and I had only $40 left to my name by this point. I was just too exhausted and didn't feel like arguing, so I gave up our last $40 so she could at least stay the first 2 nights, but had to have a family member pick her up after that and take her to their house for our last 3 nights. I also didn't like the fact that there was a blizzard that started on our 3rd day there, and by check out, I had to walk through almost 2 feet of snow with all of our belongings to pack in the car before check out. There were no plows that came through. It was very difficult getting my AWD SUV through the parking lot. My kids loved being able to swim in the pool, but the hallway to get to and from was about 10° F, so they were wet and freezing cold when it was time to get out.

We liked the cleanliness of the hotel and the comfortable beds. We like how they accept pets because my husband has a registered Emotional Support Animal and is registered in training to be his Service Animal as well. He only has 1 eye, with not much vision in it, and has PTSD from a firework explosion. Even though they charge extra for pets, (wouldn't be a big deal if she was just a "normal" pet) they wouldn't accept her registered license card stating they HAVE to accept her at no charge. (More on that in the dislike section). We also liked how they serve breakfast from 6am-10am, and kept the food out until after breakfast was over, which most hotels we've stayed at only serve until 9 am, and usually start putting everything away early, so that was convenient for us to sleep in and still eat breakfast if we wanted to. We loved the location, as we had multiple fast food restaurants, gas stations, a Walgreens, and a Hy-Vee grocery store, all within a few blocks of us. Plus, we were only a couple of blocks away from the interstate, so it made it easy to travel to Omaha to visit my dad in the hospital. The TV in our room had the basic 70 channels, but also had a movie app where we were able to rent movies or even watch free movies and shows! TV was pretty small, but I can't complain since we had a lot of movies to choose from. Overall, we enjoyed our 5 night stay and would definitely go back.

Stayed in January 2024

Everything was fine.

Breakfast was basic, but a great start to the day.

Stayed in October 2023

1. The beds were uncomfortable. 2. The shower, looked like it had mildew in the grout. 3.The heat even turned all the way down was so hot.

The convenience of the location next to family/friends in the area.

Stayed in November 2023

Bed was a little uncomfortable

Location was great. Staff was very helpful. Breakfast was decent

Stayed in November 2023

Breakfast could be improved/ more variety.

Location/Convenience

Stayed in October 2023

We had an ac that wasn't working right so everything was damp and covered with condensation. We had bed bugs. so had to move rooms at midnight. We did get one night free for all the problems.

Location good to my events.

Stayed in August 2023

That I was forced to give $160.00 CASH deposit upon check in, without any mention of this during booking.

The location is convenient. Many useful businesses nearby.

Stayed in October 2023

We had to wait at the front desk for 15 min to check-out. Called the clerk twice before he finally came.

Stayed in October 2023

Not workin gym. Not properly cleaned.

Very low price

Stayed in August 2023

Parts were falling apart, the sauna from the pictures was a storage room, bathroom had holes in the wall from a shelf that wasn't there anymore, the whole place had a bad smell

It was a decent price, on the way.

Stayed in October 2023

No elevator

Location

Stayed in August 2023

Beds were not comfortable. No rod in the closet.

Clean.

Stayed in September 2023

Room was not ideal. Missing a glass pane in the window and full of fresh spider webs. We only stayed one night while passing through so we made it work. It was smaller than most rooms of similar value over the course of our trip and quite crowded. The outside door from the side of the building would not shut so there was no secure feeling there.

The location was great, right off the highway.

Stayed in September 2023

staff lady was rude.

breakfast was good. beds were comfortable

Stayed in August 2023

It had a rundown vibe , my bathroom could have been a bit cleaner .

Price of room

Stayed in August 2023

Some lights didn't work. No elevator and we were on the 2nd floor.

Friendly staff and good breakfast

Stayed in August 2023

Pros: Breakfast had lots of choices, hotel close to highway. Cons: shower in room broken - so could not clean up. When called about issue, I was told there was no one on duty to look at it. Room was also a little run down.

Stayed in July 2023

It needs some TLC

Location

Stayed in May 2023

Other guests' kids were loud and disruptive one morning. The staff wasn't at the counter when we arrived. The arm chair in our room was stained and looked very unclean.

Decent breakfast, there was a pool, the room was adequate, the bed was decent.

Stayed in July 2023

Hotel is outdated. Run down. Side tables missing wood pieces. Bathtub stained, nothing for a plug to use as a bathtub. Chair in room was filthy dirty.

Breakfast was hot. Variety was ok. Low due to CWS days before.

Stayed in June 2023