Noisy street passersby.

Well maintained.

Stayed in June 2024

Mattress was defective - very saggy and uncomfortable. Contacted the guest services manager, Maria, but she never called me back. Hotel is very happy to take your money but don’t care if you sleep well or not. They wouldn’t commit to fixing this for the next guest. They say the rooms are condos and is up to the owner to fix - good luck trying to sleep while they pass the buck around. I moved to another hotel.

Stayed in June 2024

Cleanliness, Location and friendly staff. Vin, thanks for making everything so smooth. You have been so courteous and supportive throughout my stay for the week.

Everything - location, room, staff - was all perfect. Very peaceful place that is close to all the major attractions, for example, Diamond Head, Waikiki Beaches, Zoo, Waikiki and International Markets etc.

Stayed in May 2024

The bathroom could've been a bit more spacious.

Loved the location close too mostly everything.

Stayed in May 2024

View Lack of maintenance of the property (old and needs attention)

Fair price for Waikiki

Stayed in May 2024

N/A

It was perfect for our short stay

Stayed in May 2024

The air conditioner is a little loud. But no big deal

The staff was very nice. They got me into an upgraded room early.

Stayed in May 2024

The view from the balcony

It was comfortable and good size especially for the value.

Stayed in May 2024

Parking too expensive.u

Around things you need. Beach close.

Stayed in May 2024

Good location, clean and nice hotel with underground parking (which is a big plus in Waikiki).

Stayed in March 2024

Age of place shows. Sofa could use a cleaning or re-cover. Carpets could use replacement or deep cleaning. Some of wall paper was peeling in places.

Good size accommodation - separate bedroom, appreciated the patio area, nice bathroom separate from make-up area. Lighting was good in these places (unlike Hyatt!).

Stayed in April 2024

a little outdated. my son's room was nicer than mine

staff

Stayed in April 2024

It’s location is near the hub where tourists flock so everything is accessible. What made my stay more pleasant are the staff of the hotel. If there are certain issues with room or inquiries they respond swiftly and politely.

Stayed in April 2024

Basic room , budget hotel get what you pay for. Noisy at night and loud aircon.

The location and friendly staff

Stayed in April 2024

ZERO

GREAT STAFF T THIS HOTEL.

Stayed in March 2024

The AC was not as strong and the bed was not comfortable.

The location and price

Stayed in March 2024

All was well.

Location, space, kindness and welcome of staff.

Stayed in February 2024

Other than the noise of construction , everything was good.

The staff was polite and friendly. I also liked the outside parking which I was able to park my truck in instead of underneath the building. The views from room was amazing.

Stayed in February 2024

Unfortunately, our room was only cleaned once during a 6-day stay. Accordingly, there were no new paper rolls or towels. However, the latter could easily be obtained from reception. The mattresses were saggy.

The hotel is very well located and good value for money. The staff is very friendly

Stayed in March 2024

Room was quite dated and there was no parking available under the building so we had to park in the neighboring lot, which didn't feel as secure

Great location. Clean rooms. Nice little balcony. Everyone was friendly. Solid place in Waikiki. Would stay again.

Stayed in February 2024

The location to everything we needed is great. It isn't a high end resort, however the hotel has everything we need for our stay, and it is the second time we have stayed here. It is clean, tidy and staff are always helpful whenever we need anything. Hassle free check-in, and the 24hr reception is perfect for checking out early hours of the morning. Would recommend this hotel to anyone who doesn't want the resort living, and is needing somewhere to stay while touring the islands. It has a laundry, onsite massages, vending machine for late snacking, microwave and small fridge also. Housekeeping staff regularly stop by for your needs too!

Stayed in March 2024

The floor needs to be shampooed. The room is really small and the shower is a tight fit and very dated. Doors are old and clunky. Overall a very old place that needs remodeling. Parking is limited and very narrow.

Room is dated but overall clean. But the bed is nice, clean and comfy. Overall it was an okay stay. No bad odors. Could hear some street noise. Price was good. Close to everything.

Stayed in March 2024

I didn’t like how housekeeping slipped my room on days when I was scheduled for housekeeping. Then, I requested housekeeping on a day that I was scheduled for housekeeping and the cleaner only changed the trash and left my bed unmade and bathroom unserviced. The price along with the added fees should ensure this never happens.

I like the price somewhat, and the location is great

Stayed in March 2024

Original room on tenth floor had good views and outlook over street. While not the fault of the hotel, the noise from the early morning garbage collection was extremely annoying. At our request we were moved to a similar room at the rear which was considerably quieter, and we were appreciative of the hotels cooperation and assistance. All other services, including provision of beach towels, and the like, were great.

Stayed in February 2024