Wifi sucks

Location price

Stayed in September 2021

Nothing worth mentioning

Was given room 3 which was better than before.

Stayed in August 2021

Some breakfast or substitute could have been offered or some small reduction in rate could have been offered to make up for it after being promised breakfast on booking!

No breakfast was offered ! Gazebo was a quiet place to read ! Nice bike path ! Room was made up at our convenience.

Stayed in July 2021

Was given a smoking room when I asked for a smoke free due to my sinus problems.

Stayed in July 2021

Nothing really bothered me

Quiet place

Stayed in July 2021

No problems

Great stay, comfortable bed and linens. Nice shower. Kind attentive staff. Convienient location.

Stayed in July 2021

I did not know they had another campus. I wanted to stay in the main area.

It is a quiet place. There is access to a lot of things.

Stayed in July 2021

breakfast was greatly lacking

Stayed in June 2021

Had to wait outside in the rain for an hour because my room wasn’t ready when i arrive after it was booked alreadi in advance

Stayed in May 2021

We were quite pleased with how clean and well-kept the rooms were.

Stayed in May 2021

Things are a little dated, clock radios are not needed, usb charging is, the stairs leading to room 33 are not handicap friendly, and the cement is cracking, which makes it dangerous for anyone walking with a cane. The configuration of those stairs is challenging to begin with.

It’s convenient to everything I need to do. The staff is friendly.

Stayed in May 2021

nothing I did not like

the smoking rooms separate from the non-smoking rooms, clean and comfortable. This will be my motel every visit I make to White Plains

Stayed in April 2024

The hotel is clean always. Hotel staff very courteous. The breakfast is always very good. I will always come back.

Stayed in April 2024

The friendly and welcoming staff. Cleanliness beyond reproach. Well equipped comfortable room.

Stayed in April 2024

Nothing perfect for my needs.

Clean rooms and quiet neighbors too!

Stayed in March 2024

Very clean and staff are friendly

Stayed in February 2024

They simply had no hot running water in the middle of January. Impossible to shower / wash your face with freezing water.

Modern, clean, taken care of

Stayed in January 2024

Front desk staff is rude. When a customer pays for a room in advance and receives the confirmation after payment. If you take a deposit at the property regardless of advance payment there still should be a transactional receipt given to customer for the hold, stating the hold on a paper trail. To only rely on the transaction details on my card for a $100 fully refundable damage fee in addition to paying in advance, is not good business practice. I ask the receptionist what proof do you give to ppl who pay ahead, and pay deposit on site? She explained it’s not an actual charge(duh, it’s a pending charge) and it COULD drop off at any time. Working in finance, budget and banking, I am aware that in rare cases pending transaction could sometimes process all the way thru, due to system glitches and then now the customer, not the receptionist is left to deal with an “unexpected issues” and can’t prove anything because no receipt is provided from that business to the customer ..it was only stated she can write on a piece of paper, which we know is not valid to a transactional receipt. To argue that with a well established business is beyond my thoughts and seems crazy but as I asked the receptionist. If you work hard for your money, I’m sure you want proof of where it is going or being “held/pending” so to treat someone else as if they should not feel the same way, is a No GO (again she was rude, and usually is from experience with prior stays here when in town). It’s called common courtesy and understanding for the ppl who keep your business running. I have a fast operating bank. I have received my deposit back in one day. However the unprofessionalism because a business couldn’t provided sufficient proof that they removed funds from someone account even if in held/pending, seem suspicious &/or needs to be improved. Especially if patrons are willing to pay in advance to the stay. Why can’t you receive proof of the the payment made at the property?

Blind sided by the new policy of the deposit (The Evening male receptionist, was kind enough to cut the deposit in half, to $100 refundable deposit for the 2 rooms instead of $200($100 per/room).

Stayed in January 2024

I had to wait too long so they can bring more towels.

The room was okay.

Stayed in December 2023

No where to hang up our clothes. One chair only for 2 people. Found a bullet next to our vehicle.

Clean,

Stayed in December 2023

The breakfast was horrible and it was too expensive.

The room was clean.

Stayed in December 2023

I like your room

Stayed in December 2023

Wifi

The bed was comfortable

Stayed in November 2023

Police presence for asylum seekers Sheets torn Bed improperly made Seedy

Location

Stayed in November 2023

The people renting the rooms on both sides need to be more considerate with their Loud Music at night time for US WORKING PEOPLE who need to wake up early.

So clean, comfortable and Safe too! Breakfast was delicious needs 1 hot food option. Staff is accommodating to my needs. 🙏

Stayed in December 2023