477 S. Main St, Memphis, TN 38103, United States
#184 of 184 hotels in Memphis
Guests' ChoiceBased on 990 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 March 2023
Martin
United KingdomThe hotel lobby being full of laptop workers - even on the Sunday
Perfect location, great hotel
Stayed in March 2023
Reviewed: 17 March 2023
Herb
United StatesThe lobby was constantly crowded with non-hotel guests who would come and stay for hours. Maybe that's the vibe ARRIVE Memphis is seeking. I found it tiresome.
The pet friendly environment rates high with me.
Stayed in March 2023
Reviewed: 15 March 2023
Anie
CanadaThe shower does not have a good water pressure. We told the reception who told us that they woyld ask their maintenance team to look at it but didn’t hear back.
Location, decor, comfort
Stayed in March 2023
Reviewed: 9 March 2023
Lisa
United StatesSevere storms knocked out the streaming TV several times over my stay.
Staff is very friendly and always helpful.
Stayed in March 2023
Reviewed: 7 March 2023
Rhonda
United StatesAll great!
Small, relaxed, boutique atmosphere. Staff very friendly, helpful and professional.
Stayed in March 2023
Reviewed: 27 February 2023
Alastair
United Kingdomno gym
Design, staff, location
Stayed in February 2023
Reviewed: 26 February 2023
Careese
United StatesLocation was perfect!!!!! 5 min walk to Beale Street, right across from the civil rights museum and plenty of places to eat.
Stayed in January 2023
Reviewed: 23 February 2023
Davis
United StatesWe loved everything!
Everything! The room and view were awesome! The staff were awesome too! So very friendly and helpful. Would highly recommend this hotel! The trolley stopped right in front of the hotel so it was easy to ride to town. The location was great. Out of the noise but within walking distance to Everything. Only a short easy drive to Graceland which was our main reason fir the trip.
Stayed in February 2023
Reviewed: 22 February 2023
Elena
United Statesit’s super modern, clean and has amazing little details
Stayed in February 2023
Reviewed: 21 February 2023
Ana
United Statesspacious rooms in a fantastic urban location, great cafe for breakfast, pet friendly
Stayed in February 2023
Reviewed: 19 February 2023
Michael
United StatesIt was great!
Unique and roomy accommodations. Loved the way it was designed. The dogs were treated with love.
Stayed in February 2023
Reviewed: 18 February 2023
Amy
United Kingdomcould have done with a coffee machine in the room but loved everything else
had a lovely feel to the places great design in a lovely converted building in a great location. comfy bed, really clean and shuffleboard in the bar.
Stayed in February 2023
Reviewed: 17 February 2023
Lynda
United KingdomStaff, location, trendy hotel with a bit of life
Stayed in February 2023
Reviewed: 15 February 2023
Annette
NorwayNothing really, but it would have been better i housekeeping came back later there the first time around. Maintenance kame after I went out at noon but not housekeeping.
the style, atmosphere and details. An edgy home away from home.
Stayed in February 2023
Reviewed: 11 February 2023
S
United StatesI wish I had learned more about the parking and valet parking policies before my arrival, but I will assume fault for this oversight. I should have inquired before my arrival to the hotel.
Stayed in February 2023
Reviewed: 8 February 2023
Robin
United StatesI like everything about Arrive Memphis! This was my second stay & I will be back! The staff is welcoming, check-in is easy and efficient, location is perfect- walkable to restaurants & downtown attractions, LongShot Memphis the restaurant in the hotel is amazing, the coffee shop & bar in the lobby are perfect, AND best of all the rooms are comfortable with great decor & super clean!
Stayed in February 2023
Reviewed: 6 February 2023
Shirrell
United Stateslocation, clean nice staff
Stayed in February 2023
Reviewed: 6 February 2023
James
United StatesA bit pricey, advertised Room photo was different and not as nice.
Location clean unique
Stayed in February 2023
Reviewed: 1 February 2023
Joost
SwitzerlandVery minor point: the valet service (fully digitized) is a clunky experience - both times I stayed at the Arrive it wasn't seamless (both times the people that got/ parked the car were delightful); the prompts with the QR code don't work all that well, only when you text the phone number can you get what you need - so why even have a QR code? Again: minor issue, but you asked....
Arrive has a coffee house in the ground floor that serves pastries and good coffee - perfect for a light breakfast. There is nothing better for waking up than a fine cup of coffee and just the right amount of chaotic living room life the lobby of the hotel supports. An occasional family, couples, single people with dogs - it all mixes beautifully to say: Good Morning! Ready to start the day??
Stayed in December 2022
Reviewed: 17 January 2023
Eden
United Statesit was super cute and functional. there was quite a few things just in one building and the design of the rooms were very picturesque.
Stayed in January 2023
Reviewed: 13 January 2023
John
United StatesWonderful atmosphere! Staff were all very nice. Loved the bakery and coffee shop in the lobby. Will definitely be staying there again!!
Stayed in January 2023
Reviewed: 10 January 2023
Gabrielle
United StatesThe hotel itself is beautiful, especially the rooms. Interior design is amazing. All the staff were really friendly, plus the bed was very comfy.
Stayed in January 2023
Reviewed: 6 January 2023
Barbara
United Statesvery nice rooms - artistic and comfortable!
Stayed in January 2023
Reviewed: 2 January 2023
Suzanne
United StatesThis is a FANTASTIC place to stay!
Stayed in December 2022
Reviewed: 31 December 2022
Yvonne
United StatesLove ❤ it
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content