4880 Houston Road, Florence, KY 41042, United States
#6 of 31 hotels in Florence
Guests' ChoiceBased on 1028 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 17 May 2024
Johnson
United StatesN/a
Cleanliness
Stayed in May 2024
Reviewed: 15 May 2024
Ranae
CanadaWe are tall so the top of the fridge could use a wipe down. There were some spots on the wall by the kitchen table which looked like some thing splashed there. It could use a wipe down too. Otherwise it was very clean.
The room was great. Loved the tall shower and water pressure. The breakfast was good with a great variety of options. The staff were friendly.
Stayed in May 2024
Reviewed: 14 May 2024
Johnson
United StatesN/A
This makes my third time, everything was great 👍
Stayed in May 2024
Reviewed: 13 May 2024
Ljdwebguy
United StatesMicrowave would have been nice.
Big room with king bed. Very clean and quiet.
Stayed in May 2024
Reviewed: 13 May 2024
Nofps3557
CanadaNothing
Rooms were outstanding. They thought of everything you would need and more.
Stayed in May 2024
Reviewed: 13 May 2024
Melody
United StatesLoved everything about the room and our stay
Very roomy great location and price was excellent
Stayed in May 2024
Reviewed: 12 May 2024
Daley
United StatesA little noisy.
Best water pressure of any hotel ever!
Stayed in May 2024
Reviewed: 10 May 2024
Mary
United StatesNothing
Everyone was so friendly it was very clean. We had our four-year-old miniature Aussie with us and she was well behaved. We happen to come in on a Wednesday evening and have free pizza and the breakfast. The next morning was excellent thanks to Aprill supervising.
Stayed in May 2024
Reviewed: 9 May 2024
Kimberly
United StatesWe had an issue with the hair dryer, but the staff was quick to cater to our needs!
Great location with large comfortable rooms!
Stayed in May 2024
Reviewed: 9 May 2024
Barbara
United StatesThe staff was very friendly and made sure the room worked for us me. My husband needed certain things because of his disabilities.
Stayed in May 2024
Reviewed: 9 May 2024
Lisa
United StatesParking not enough parking spaces for the guest.
Location to everything! Easy access to Turfway Park. Staff was very nice and helpful..loved the breakfast 😋 will be returning ❤️
Stayed in May 2024
Reviewed: 9 May 2024
Wagner
United StatesThe carpet is stained, but as a pet-friendly hotel, this was not unexpected. A few outlets seemed to not work.
The family suite was perfect for a big family like ours to stay all together. The little welcome gift of popcorn in the room was a nice touch, and having a kitchenette stocked with several utensils was helpful. The continental breakfast was excellent, and the breakfast hostess was very kind and helpful. I was impressed that DVD's and computers/scanners were available for guests; we were only in the area one night, but this would be a great hotel for a longer stay.
Stayed in May 2024
Reviewed: 8 May 2024
Janet
United StatesIt was so easy to get checked in and they had everything set up perfect
Stayed in May 2024
Reviewed: 7 May 2024
Sean
United StatesFood was ok. Don't expect much. Carpet furniture and bedding was a little dated but for the price you can't beat it.
Great prices and so very accommodating. All the conveniences of home. Satellite TV and staff is super nice. This is a mom and pop type hotel and not big corporate. Don't expect luxury. It's more like staying overnight at your grandma's house. Will be my go to when I am visiting the Cincinnati area 2-3 times a year.
Stayed in May 2024
Reviewed: 6 May 2024
Kesgard
United StatesThere wasn't enough parking There was a truck, like a small moving truck, parked sideways take up 3 or 4 spots. When I got back from Lexington after midnight there were no regular parking spots. That is the only complaint I have. Michelle was wonderful and Jose was great cleaning my room
I didn't eat the breakfast, but I'm sure it was delicious
Stayed in May 2024
Reviewed: 5 May 2024
Lisa
United StatesT h e lady that had checked us in both times is very nice, helpful, and courteous. She has been very welcoming.
Stayed in May 2024
Reviewed: 5 May 2024
Fry
United StatesThey could add a few more options to the breakfast menu! Other than that , I totally enjoyed my stay at this fine hotel! Keep up the great work is what I'd tell the staff! They were wonderful! Top notch hotel!
The bed was comfortable! The staff was friendly and helpful! The room came with a full kitchen which you don't see often in a hotel! The breakfast was quite good! It was pretty much overall a hidden gem of a hotel especially if you are going to see the Ark Encounter or Creation Museum!
Stayed in May 2024
Reviewed: 1 May 2024
Mitchell
United StatesThe mattress was a bit hard and bouncy. The pillows were to soft for my teste. But staff promptly brought me an extra pillow.
The staff was great. Very helpful and friendly
Stayed in April 2024
Reviewed: 30 April 2024
Donald
United StatesI felt that the Continental breakfast was fine but my preference would have been more eggs. The description of the breakfast online could have been more clear that it is a Continental breakfast.
The location is good. The room had a kitchen which we didn't use but it was very nice. Everything was comfortable and clean. The staff was friendly.
Stayed in April 2024
Reviewed: 30 April 2024
Kathy
AustraliaThere wasn’t anything i didn’t like
Welcoming atmosphere by all staff
Stayed in April 2024
Reviewed: 30 April 2024
Tracy
United StatesNo problem with property Had loud guests above us on Saturday night Our only problem with the stay
Great staff Very friendly and helpful Property well kept Good location Breakfast lady was extremely hospitable
Stayed in April 2024
Reviewed: 29 April 2024
Kathy
United StatesCheck in was a little confusing, but we worked it out
Breakfast was good. Free pizza on Wednesday night was just what we needed after a long day!
Stayed in April 2024
Reviewed: 29 April 2024
Diane
United StatesHard, uncomfortable bed mattress
Good and plentiful breakfast options
Stayed in April 2024
Reviewed: 27 April 2024
Jessica
United StatesThe only thing I didn’t particularly like was the bed. It was a little too hard for me. There was no give but other than that it was great.
We really enjoyed everything! The location was perfect and it’s a cute hotel. We had a studio apartment style room so it was nice and spacious. It’s the halfway point from our house in Michigan to Gatlinburg Tn. The morning attendant was very kind!
Stayed in April 2024
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