Elevator is a long wait and no food / beverage service.

Location and view of the beach were amazing.

Stayed in May 2024

rooms ok but very small . bathrooms a bit tired looking but generally comfortable

its location and the casual atmosphere beds very comfortable we slept very well our view was amazing from level 22 verandah was very tiny

Stayed in May 2024

Location

Stayed in May 2024

THE WET FLOORS ON LEVEL 3 WERE A BIT OF A CONCERN.

THE LOCATION is just fantastic, our room was great and the beach was ok. The jellyfish were a nuisance.

Stayed in May 2024

The sofa bed was very uncomfortable. Apparently the other beds were quite comfortable, I got the raw deal.

View of the beach was the highlight of the property.

Stayed in May 2024

Housekeeping were very poor. We stayed for 4 days and have our beds made once - and they only made one bed and left the other

Location was amazing Staff on reception were very helpful

Stayed in May 2024

I didnt like that we had to fuss to get our room cleaned. And when we called, they told us that it had been cleaned the day before, which it hadnt. Also, when we first checked in, there was a qtip on the floor. Which made us question how clean the room actually was

We liked the location. Super close to the beach and in walking distance to everything. We were appreciative of them letting us check in early. Also liked the refillable water stations throughout the hotel

Stayed in April 2024

Hotel and rooms are quite dated, they should be refurbished soon.

Great location, right at the beach front. Great views.

Stayed in April 2024

The walls are very thin so you could hear your neighbor's conversations and people being noisy outside. There was a lot of traffic and sometimes took quite a long time before you could cross the street to the beach.

The location was great! It is a little away from the main, busier beach area. The beach is directly across the street from the hotel, very easy to access. The surroundings are beautiful. Bonus that the hotel is located right next to the Honolulu zoo!

Stayed in April 2024

First room smelled like vomit. Staff were great to move us to another room. But the second room had a sewer smell that seemed to come from air conditioner. So we had to turn air conditioner off to make it bearable.

Staff were extremely friendly.

Stayed in April 2024

Needs a little bit of updating.

Location is perfect. The room was comfortable and spacious. Spectacular view of the ocean and sunset.

Stayed in April 2024

Location was good to walk to everything we wanted to see.

Stayed in April 2024

The valet takes a long time . Over 20 min each time . Even texting the number doesn’t work you will still wait . Takes a long time for the room to get cool. Ac works slow. Cable doesn’t work, the shows /movies kept freezing. Yes we watch TV while getting ready going to sleep .

Location was great .

Stayed in April 2024

Brilliant location. Friendly and very helpful staff. Room cleaned well. Restaurant at the hotel had a great menu with lot’s of traditional choices and stunning views of the beach.

Stayed in April 2024

It was comfortable

Location was good, pool excellent, staff friendly.

Stayed in April 2024

Location

Stayed in March 2024

Not enough chairs for beach. They were out by 10:30.

Stayed in April 2024

Toilet made a weird sound, could have been cleaner

Amazing location, friendly staff, really enjoyed the view and breakfast. The pool was a big hit for my kid

Stayed in March 2024

Room was not thoroughly cleaned when we got there and can hear lots of noise from outside. On the other hand, our room was taking care of every other day during our stay as i requested. No shuttle to/from airport cost us almost $100.

Love the location & convenience as well as the service! Love the pool and restaurant/bar area! Also housekeeping did great in following up, cleaning our room every other day. The text messaging service was of great help as they are checking on us daily! I was able to store our luggage after check out & was also able to extend an hour of our check out time.

Stayed in March 2024

N/A

Location perfect Ocean view room Room on 21st floor, staff needs to inform stays when checking in- as it breakfast/evening activities access floor

Stayed in March 2024

Nothing.

Location is excellent. Waikiki beach is right across the street and short walking distance to all local shops and restaurants. Do not need a rental car unless plan on touring the island.

Stayed in March 2024

The rooms were a Lilttle out dated and I paid for a full view room and got a partial view. So, I was not happy about that.

I liked how close the hotel was to the beach.

Stayed in March 2024

the bed (full size) could have been bigger, e.g., queen size; the shower was not as powerful as we prefer; the air conditioner could be stronger and lastly the elevators seem to be old and a little strange-need to enter your floor number on the keypad outside the elevator-then scan your room key and then it displays which elevator to go into.

great location and very close to the beach and Honolulu zoo and we had a beautiful view of Diamond head from our balcony. The refillable water bottles were nice. the breakfast (eggs; danish; fruit; and coffee) in the 21st floor with a view was a good way to start the day

Stayed in March 2024

The beds were small, room was small. The bathroom was ok, but not very nice. It's an older building, a little rough in the bathroom - but clean.

Breakfast on the lanai, at the Coconut Room. The views of the beaches, Waikiki, and Diamond Head were exceptional! The food was great too.

Stayed in March 2024