2464 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States
#58 of 304 hotels in Honolulu
Guests' ChoiceBased on 789 hotel reviews
8.1Cleanliness
8.3
Comfort
8.5
Location
9.7
Facilities
7.7
Staff
8.8
Value for money
8.0
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End of dialog contentReviewed: 5 June 2024
Linda
United StatesI paid for ocean view room - received partial ocean view. Ridiculous price. Room was small but had balcony. Door to room did not seal. One elevator not working and it was scary walking the stairs. Seemed forgotten and creepy. Small frig and coffee pot but no microwave.
Location and restaurant 'right there'
Stayed in May 2024
Reviewed: 4 June 2024
Susie
United Stateswind is too big with this type room, should let customer know it
Location is very very good
Stayed in June 2024
Reviewed: 2 June 2024
Marzena
PolandCheck-in process!!! Receptionist was rude.
Location superb
Stayed in April 2024
Reviewed: 29 May 2024
Samantha
AustraliaOnly one elevator working for the week I was there. Had to waiting lengthy periods at times for lifts.
Location and view
Stayed in May 2024
Reviewed: 22 May 2024
Johnny
United StatesToo small not much room to move around I keep on hitting my arm and head on the shower knob and the parking is very limited.
Close proximity to the Waikiki beach and walking distance to international market place. Perfect location but the property is a bit old. Overall our stay is very pleasant.
Stayed in May 2024
Reviewed: 21 May 2024
Dianne
AustraliaBathroom was very small.
Right opposite Waikiki Beach.
Stayed in May 2024
Reviewed: 21 May 2024
Heather
CanadaCould not get into attached restaurant either day - hotel should have some sort of a priority line. No pool is a bit sad!!
Location, Staff friendliness, water bottle and lotion much appreciated.
Stayed in April 2024
Reviewed: 19 May 2024
Lily
AustraliaOlder but clean
Great location, central to both ends of Waikiki, free water refills.
Stayed in May 2024
Reviewed: 19 May 2024
Ron
AustraliaWater pressure & very old carpet
Location & beach feel!
Stayed in May 2024
Reviewed: 17 May 2024
Katarina
SwedenWe were a bit unlucky regarding the particular time of our stay which happened to coincide with the Honolulu Marathon! The race started at 3 am and the main area happened to be just on the beach right in front of all the hotels, so you can imagine the disturbance from the music, pep-talk and cheering crowds and excited participants. Despite the lack of sleep, still happy with our choice and hope the Marathon went well for everyone.
This was an excellent choice for our stay in Honolulu. We got a room with a sea view even though not requested. The hotel offered everything we needed and expected. I also appreciated the fact that the hotel seemed to hire employees with disabilities, which is a nice social responsibility gesture. In addition, everyone was kind and service-minded.
Stayed in April 2024
Reviewed: 15 May 2024
Teresa
United StatesThe hotel is a bit older and could use some updating. You have to get ice and water at the front desk which is a little weird, but because of the uniqueness of the hotel, that's what they have to do. It worked out fine, never had a problem getting either plus beach towels! Our room was pretty small, but for just two of us and a short stay, it was fine. It was very clean and neat, bathroom was clean. The only negative was the walls are thin. You hear a lot between guests coming and going to the elevator running.
We stayed at the hotel for two days prior to a cruise. The location was excellent because it is directly across from the beach. Shops, restaurants etc. are all easily accessible and abundant. The check in process was smooth, quick and very friendly. Because of the unique shape of the hotel, views are great, but if located further back from the front, they're not that nice.
Stayed in April 2024
Reviewed: 15 May 2024
Franco
CanadaThe air-conditioning unit was loud
Location was central to what we wanted to see. Very clean and friendly staff
Stayed in May 2024
Reviewed: 12 May 2024
Uchikoshi
JapanThe shower is an overhead shower.
The sea is very close.
Stayed in May 2024
Reviewed: 10 May 2024
Adrian-stefan
RomaniaThe rooms are a bit outdated and some repairs need to be performed. We received a room on the top floor and the issue was with the cleaning staff, they made a lot of noise very early in the morning.
The location is very good, very close to anything we wanted. It is also great that they have private parking. The room is pretty big and the view if you choose a room with the ocean view, is amazing.
Stayed in April 2024
Reviewed: 8 May 2024
Fina
United KingdomHaving to check out!
The friendliness and service was exceptional
Stayed in May 2024
Reviewed: 5 May 2024
Ana
United StatesOlder property. A little run down.
Location was great!
Stayed in May 2024
Reviewed: 5 May 2024
Skell
United StatesThe bathroom is a little grubby around the edges and in the tile grout on the floor. I worked as a maintenance engineer in a large chain and I understand that the facility is older but attention to the details absolutely makes the difference in older establishments like this one.
John at the front desk is awesome.
Stayed in April 2024
Reviewed: 3 May 2024
Michele
AustraliaAir conditioner at a bit noisy Ocean view room balcony had an amazing view however it was too hot to sit outside from around 3pm onward
Among View and location
Stayed in May 2024
Reviewed: 3 May 2024
Michele
AustraliaAir conditioner was quite old and noisy however it worked and did the job Maybe a small amount of cutlery and maybe a bowl so we could have breakfast but gain not a deal beaker
Location was fabulous Staff friendly and helpful
Stayed in May 2024
Reviewed: 1 May 2024
Leonardo
United StatesA little noisy at nights. Rooms are smal since the building design is hexagonal. Bathrooms are extremely small.
Location is perfect. Accross from Waikiki Beach.
Stayed in April 2024
Reviewed: 30 April 2024
Kurt
United StatesThe rooms were tight so the available beds were smaller than normal (e.g., two double beds instead of two queen beds)but as a one-night pre-cruise selection it was more than fine.
Location was excellent; Staff friendly and accomodating; Rooms clean and comnfortable
Stayed in April 2024
Reviewed: 28 April 2024
Shelley
CanadaBathroom , carpet and chair needs updating.
Location was great, right across from Waikiki beach. Close to many restaurants. Room is smaller than it appears in photos. It’s older and needs shower renovation. Staff was excellent. Our room was ocean front, so amazing views! Building was secure as you always had to use key card to gain use of elevator. With it being a smaller hotel, there was no long waits for the elevator.
Stayed in April 2024
Reviewed: 28 April 2024
Tammi
United StatesI paid extra for the upgraded room but when it was discovered the door was not secure and maintenance would need to come to fix/secure the door…I should have been compensated or at least given a partial credit.
I had room 1404. Being in a full ocean view room was great! As soon as I checked in, the door was opened by a stranger while I was getting dressed. Staff came to change keys but I discovered the door was not latching and anyone could access the room.
Stayed in April 2024
Reviewed: 27 April 2024
Lida
United StatesNeeds updates
Close to beach
Stayed in April 2024
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