229 Paoakalani Avenue, Waikiki, Honolulu, HI 96815, United States
#100 of 308 hotels in Honolulu
Guests' ChoiceBased on 1258 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.8
Free WiFi
10.0
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End of dialog contentReviewed: 28 May 2024
Verena
New ZealandCoffee machine wasn't the greatest and coffee selection was very poor. The lifts took too long to get to the floor
Check in was great and the fact that we could drop off our bags prior to checkin was fantastic
Stayed in May 2024
Reviewed: 23 May 2024
Barbara
United StatesThe king size bed was uncomfortable
It was close to the beach
Stayed in May 2024
Reviewed: 20 May 2024
Geoffrey
AustraliaLifts were a nuisance as did not indicate arrival at floor and were slow
Room was fine and included all we needed. Reasonable view. Staff very friendly and helpful
Stayed in May 2024
Reviewed: 19 May 2024
Senz
United StatesThe facility in general seemed in poor condition - needs not only updating but mostly refresh. Lots of stains on walls etc, the carpet in the halls was very dirty (floor 31) and stained.
Location, lovely view from living room and balcony, nice heavy shower pressure.
Stayed in May 2024
Reviewed: 16 May 2024
Thomas
United StatesNo jacuzzi
Close to the beach
Stayed in April 2024
Reviewed: 14 May 2024
Ciro
AustraliaSpacious room. Initially we were allocated a paraplegic room. This was rectified within an hour.
Stayed in May 2024
Reviewed: 11 May 2024
Jacqueline
New ZealandThe bird poo on balcony, i asked for it to be cleaned but they didn’t, we cleaned it ourselves with soapy pots of water
Fantastic ocean view from 34th floor
Stayed in May 2024
Reviewed: 10 May 2024
Sue
New ZealandOut of your control, but the complex (carpark) beside the tennis courts had two fans that were very noisy, running 24/7 thus couldn't leave windows and slider open at night. 3 x false fire alarms during the night. The unit is rather run down for the price we paid.
Location to town, buses, beach, cafes and bars were excellent. Being able to use towels for the beach was a bonus.
Stayed in May 2024
Reviewed: 5 May 2024
Kathleen
AustraliaThe fire alarm went off 5 times in 2 day during the night We got an email the pool was closed due to repair but never got told that it had reopened
Close to the beach with great views
Stayed in April 2024
Reviewed: 1 May 2024
Elijah
United StatesFound a few roaches on the towels in the bathroom, I’m handicap, and they did not have a handicap accessible room on the first floor, they didn’t offer a shuttle to and from the airport. There was no continental breakfast. The rooms furniture was out dated, and the king bed was two twins pushed together making it uncomfortable to get close with my significant other without falling in a big hole in the middle of the bed.
Love the kitchen,the space inside the rooms, the location to the beach and the rest of waikiki. Loved the staff, they were very helpful, and took care of any issues immediately. The views are stunning.
Stayed in April 2024
Reviewed: 29 April 2024
Catherine
AustraliaThe sofa bed, although very large, was uncomfortable for an adult.
Location good. Only a short walk to Kuhio Beach. Great to have beach towels supplied. We were on 36th floor with great views of the mountains.
Stayed in April 2024
Reviewed: 27 April 2024
Nazar
United StatesThe woman on parking service was rude.
Stayed in April 2024
Reviewed: 27 April 2024
Maria
Australia$75 bind for fob for fitness centre
Clean, central location, great customer service by all and it had a fitness centre
Stayed in April 2024
Reviewed: 26 April 2024
Michelle
CanadaWe had issues with the cable but they were promptly addressed by staff and the sauna is closed for renovations.
The staff/front desk were excellent. Premises is clean and quiet. Location to the beach is perfect.
Stayed in April 2024
Reviewed: 25 April 2024
Kooi
AustraliaThe furnishings and lounge furniture was rather old as was the carpet. However everything was clean and kitchen appliances etc were well maintained.
Location walking distance to Waikiki beach. Easy access to bus and trolleys.
Stayed in April 2024
Reviewed: 25 April 2024
Gemma
United StatesGoing up and down elevator :)
I liked the location, south end of waikiki, less crowded and noisy. Easy walk to beach (and the beach on south side has rocks in shallow cleared out and walls protecting against waves). Good facility. Pool, large area. Bbq pit. Easy to get beach towels. I really like the suite style with kitchen, living room, bedroom and bathroom.
Stayed in March 2024
Reviewed: 24 April 2024
Shelley
New ZealandNothing
It was in a fabulous location with some great sea views. The apartment had everything we needed and saved spending money on meals out if we wanted as had a full kitchen. Definitely will stay here again.
Stayed in April 2024
Reviewed: 23 April 2024
Dr
United Statesthe complementary late checkout is just one additional hour (1PM instead of noon), they charge an additional $100 + tax = $117 to do a later checkout, what seems expensive for the hotel. Additionally, the late checkout is not guarantee, and can only be arranged on the departure day. i wouldn't consider this property a 4 star hotel, it needs renovation.
nice place to stay, great view, gentle staff, we were able to do a late checkout. Pretty convenient location, close to a part of the beach that is ideal for little kids. There is free street parking is available nearby, however hard to find sometimes. Overall it was a nice stay.
Stayed in April 2024
Reviewed: 18 April 2024
Susanne
United StatesPlace didn’t feel quite clean, the kitchen and bathroom floors were very dirty looking The furniture was old and worn
Good location, nice views, spacious accommodation
Stayed in April 2024
Reviewed: 13 April 2024
David
Australiaextra kitchen trays etc so the oven could be used.
location good. parking available - but not free.
Stayed in April 2024
Reviewed: 10 April 2024
Maria
United StatesI was charged with an additional parking fee of $50 for losing a paper parking ticket, eventhough I still had the proof of payment (the receipt). The parking ticket was just a paper with handwriting. It should have been easy to just replace the ticket without additional fee.
The partial ocean view room provides beautiful sceneries of Diamond Head, the ocean and the hills behind Waikiki
Stayed in April 2024
Reviewed: 8 April 2024
Yingda
ChinaNone
Good value, only a couple of blocks to the Waikiki beach but much cheaper
Stayed in April 2024
Reviewed: 5 April 2024
Gabriella
HungarySmall and very windy pool
Spacious room, close to beach
Stayed in March 2024
Reviewed: 5 April 2024
Riitta
AustraliaDecor a little dated but comfortable and clean
Great quiet location. Had great view of Diamond Head
Stayed in March 2024
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