111 South E Street, San Bernardino, CA 92401, United States
#29 of 29 hotels in San Bernardino
Guests' ChoiceBased on 133 hotel reviews
4.3Cleanliness
4.8
Comfort
4.9
Location
5.7
Facilities
4.7
Staff
6.1
Value for money
4.5
Free WiFi
9.2
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End of dialog contentReviewed: 17 October 2023
Lainesha
United StatesIt was hot in the room the air conditioner barely worked the door was sketchy seemed like it had been kicked in previously the Jets and the spa tub did not work it took over 2 hours to fill up the tub both chairs in the room look like they had dragged him in from the trash can
Friendly staff quick check-in early check-in was accommodated
Stayed in October 2023
Reviewed: 26 September 2023
Cory
United StatesThere was a guy who was drunk or on drugs in the lobby asking to stay with me or buy him a room. Credit to the staff for telling him to leave. A lot of my outlets and switches didn't have covers so there were a lot of exposed wires. The people up above me seemed to pace back and forth all night. The neighborhood is terrible, the reason I had to stay here was my car was broken into when parked just down the street and they stole my battery and slashed my roof to get it.
Friendly and helpful staff. Decent bed.
Stayed in September 2023
Reviewed: 2 July 2023
James
United StatesWe didn't like the noisey air conditioner..
The BED ....
Stayed in July 2023
Reviewed: 5 June 2023
Steven
United StatesThe primary reason for non-recommendation is the fact that the tub's shower option was not serviceable, nor did it have a drain plug. For the estimated 90 dollars spent, I would have also expecting a refrigerator of some kind and/or a microwave, but there was neither.
The location is very convenient, as it is only a hop and a skip away from grocery and department stores, as well as several food establishments. Although the room had maintenance issues, it was clean and well presented with the basic amenities.
Stayed in June 2023
Reviewed: 28 January 2023
Gabe
United Statesbad location. homeless people might sleep in front of your door. walls are super thin. heard some crazy arguments going on outside all night. somewhat clean, loved that there was a dead fly on the shelf that had been painted over. that part was hilarious.
the locks on the door
Stayed in January 2023
Reviewed: 31 October 2022
Lisa
United StatesThe room the door didn’t lock we come to find out in the last day we weren’t supposed to be staying in that room. The couches were dirty. Roaches all over the walls. Bed dirty
The area was decent
Stayed in October 2022
Reviewed: 3 August 2022
Bruno
BrazilRoom with cigarette smell in bedding, old structure at bedroom and shower, and a couple cockroaches.
Good location, nice bed.
Stayed in July 2022
Reviewed: 2 August 2022
Eric
United StatesToilet & shower kept flooding everytime someone used it. Asked for help & all they did was put towels around it & said "all done". Motel is made for the streets
Stayed in August 2022
Reviewed: 5 January 2022
Oswaldo
United StatesThe only thing I didn't like was that there was cockroachs in the bathroom and the bathroom sink 😐. Couldn't even take a shower.
Location of the hotel was good
Stayed in January 2022
Reviewed: 6 August 2021
Valerie
United StatesUnfortunately, this is a big list. There were roaches, holes in the doors and walls, the bathroom didn't lock, there was a sink leak, refrigerator leak, and the walls were so dirty.
The staff was very nice and accommodating when one of my rooms smelled like smoke. They were able to change it out, no problem.
Stayed in August 2021
Reviewed: 1 August 2021
Stephen
United StatesA lot bugs
Close to the venue
Stayed in August 2021
Reviewed: 1 January 2024
Jacqueline
United StatesShouldn’t be more than $100 a night for the conditions I stayed in.
Most filthy disgusting stay of my life. The AC unit was broken and moldy, there were mysterious pills and trash on the floor. Crumbs in the bed and stains on the sheet.
Stayed in December 2023
Reviewed: 28 October 2023
Villagran
United StatesWalls were dirty and falling apart. There were roaches everywhere. The floor was sticky and gross. And the smell was horrible.
Nothing, absolutely trashed place.
Stayed in October 2023
Reviewed: 22 October 2023
Valerie
United StatesNo breakfast
Stayed in September 2023
Reviewed: 1 October 2023
Angelina
United StatesNothing
The beds were very soft.alot of space
Stayed in September 2023
Reviewed: 16 September 2023
Jason
United StatesIt was cool.
Best staff ever. Made it super convenient. Made me wanna stay more
Stayed in September 2023
Reviewed: 10 September 2023
Tyra
United StatesTHE STAFF R VERY RUDE ND THEY HAVE NO CUSTOMER SERVICE AT ALL ND THE MAIDS NEED TO LEARN HOW TIO PULL OUT THE NIGHT STANDS ND SWEEP ND MOP WAY MOM THEN THFY DO
NOTHING AT ALL ONLY BC BOTH ROOMS R FULL OF ROACHES BAD BAD
Stayed in September 2023
Reviewed: 27 August 2023
Jean-paul
United StatesThe people were fun the staff were great everything was centralized downtown
Great job
Stayed in August 2023
Reviewed: 30 July 2023
Duet
United StatesStaff was friendly and very helpful. Location was a blessing due to being stuck on bus for 4 days.
Stayed in July 2023
Reviewed: 18 July 2023
Georgianna
United StatesToo many prostitutes TV kept cutting off and on TV didn't work at first nowhere to hang your clothes dog kept walking kids running up and down the thing people coming up to you asking you for sex bathroom sink broke toilet broke real nasty inside not good at all
Nothing
Stayed in July 2023
Reviewed: 11 July 2023
Rickie
United StatesDid not like it at all after the next day that I tried to book another room again.
I did like it. It was nice and ready for me when I got there early than the check in time.
Stayed in July 2023
Reviewed: 5 July 2023
Zhiqiang
United StatesAll
Not
Stayed in July 2023
Reviewed: 25 June 2023
Jogisala
United StatesToo many homeless people
It was clean
Stayed in June 2023
Reviewed: 3 June 2023
Keith
United StatesThe room was dirty. Everything was broke. It smelled bad and the area was really bad. They didn’t even try to clean the room at all. Bathroom forget about it it was better using the bathroom outside somewhere
Nothing
Stayed in June 2023
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