Nothing, all great

Lovely, warm and detailed ,both room and holders. With cute handwriting our name on the door. Bed is comfortable, warm temperature from fireplace, heated blanket and heated floor in winter. Also surprised with the delicious homemade bread. Plenty of snacks, drinks and fruits. Ground coffee was great as well. But above all the grateful that Eric offer great help driving us to the airport under the condition that when we are desperate-no rental car and no Uber answering on 6am. Definitely will come again next time.

Stayed in January 2024

At the Crater’s Edge is absolutely gorgeous - so beautifully decorated, whilst simultaneously feeling comfortable and homey. Eric and Chris provided everything we could ever think to need (including some delicious banana bread). The room was cleaned to perfection and the amenities were fantastic. It was also a lovely change from the resort style accommodation we had been in before - this was much more relaxing and away from the hustle and bustle. Eric and Chris were great with their communication and gave us loads of recommendations for everywhere we were travelling on Big Island. We love them! The property is super close to Volcano itself, which is exceptionally easy to get around, and the entrance to the National Park is a stone’s throw away from the property. We did a fantastic e-bike tour and some hiking in the couple of days we were there. It was one of the best places I’ve ever stayed. I really wished we booked more time!

Stayed in August 2023

At the Crater’s Edge exceeded all of our expectations. The room was beautiful, comfortable, clean, and well appointed. From the silky soft sheets to the French press for morning coffee on the deck, we had everything we needed for an amazing stay. The location next to Volcanoes National Park can not be beat! Hosts Eric and Chris were warm and welcoming, and provided great recommendations for local hikes and restaurants. The assortment of treats, snacks, drinks, and special touches in our room were so appreciated. Our only regret is that we couldn’t stay longer. We would happily return and would recommend this gem to others without hesitation!

Stayed in August 2023

Nothing, everything was great!

This has been of one the best stays we’ve had, ever! The host is so welcoming, gives you an exclusive feel and if requested loads of tips about the area. The apartment is awesome and includes all luxurious details you can think of. Great bonus is all the ways they try to limit environmental impact!

Stayed in June 2023

rain on metal roof very loud, not good for light sleepers. white noise machine provided and ear plugs, but if you are a light sleeper, you should have your own set that you know work.

gorgeous room and bath, fabulous lush landscaping. host attentive and responsive, wonderful snacks, beverages, coffee and banana bread provided.

Stayed in May 2023

Nothing, Everything met or exceeded our expectations.

The owners were outstanding! Eric and Chris took several calls from us with many questions. They were able to help us plan our activities at Volcano National Park. The lodge was impeccably clean, simple snacks and fruit were provided and most home furnishings were available. The location is only a few miles from the park and about a mile from the town of Volcano, While it is close to these locations and others, there is still a remoteness about it. It truly exceeded our expectations and would highly recommend At The Crater's Edge to anyone! It was truly our pleasure meeting you both. Regards, Jonal and Michelle

Stayed in January 2023

Lovely place, lovely people! The only criticism, from a British point of view, was The lack of a cooked breakfast!

Stayed in January 2023

Nothingn

Beautiful, comfortable surroundings. SO close to Volcanoes National Park- just 7 min drive. Owners were knowledgeable and SO helpful.

Stayed in January 2023

EVERYTHING! the ambience, surrounding nature, quality of everything, the way Eric and Chris took care of us. fresh coffee and fruit, snacks on the fridge, fireplace, hot tub… it’s also sooo close to Volcano National Park. don’t think twice- it’s absolutely amazing 😍

Stayed in January 2023

No A/C which we didn’t need but it would help with humidity control. Definitely not a deal breaker since the room was lovely.

Erik and Chris provided everything. No detail was too small. Basic food in the frig, coffee every morning, snacks for hiking, hot tub available, etc. and friendly host. And it is super close to the National Park.

Stayed in December 2022

The seclusion and privacy is exceptional surrounded by a fern forest dotted with Orchid and antheridium’s . The hosts are exceptional

Stayed in January 2023

It was an amazing stay and the place is so nice!!

Stayed in November 2022

beautiful place with wonderful owners

Stayed in November 2022

Nothing, it was perfect!

This is such a wonderful place! Beautiful gardens, beautiful building, amazing room, perfect in every way. So clean, comfortable, and Eric and Chris are very helpful. One of the nicest places I’ve every stayed.

Stayed in November 2022

We loved the experience and the tastefully decorated, plush accommodations and the real jungle atmosphere which includes talkative birds during the night for which the hosts provide earplugs just in case…we didn’t.

Unique location literally surrounded by a beautiful jungle close to Volcano National Park. The hosts have thought of every detail to make your stay comfortable and are immediate to respond as well as delighted to share information about their home and the Volcano area.

Stayed in October 2022

We loved everything from the gorgeous view down to the smallest details of flowers placed on the pedestal glass plate that held the homemade delicious banana bread. There was nothing we did not like.

From the moment we parked the spirit of Aloha greeted us. At The Crater’s Edge is a beautiful oasis, exceeding all expectations, with two amazing hosts who go above and beyond. The only way I could leave was the promise from my husband that we would come back.

Stayed in October 2022

No dislikes.

Beautiful rain forest setting. Luxurious.

Stayed in August 2022

Absolutely nothing. It was perfect.

This was one of my favourite places on the Big Island. It exceeded expectations in all areas! The rooms were plush and comfortable. The hot tub was such a welcome addition after a long day hiking in the national park. There were thoughtful touches in the rooms such as the large selection of snacks, delicious local coffee and banana bread for slow mornings, or taking with you for a day exploring. Chris and Eric were absolutely WONDERFUL. They're kind, considerate, accessible and just great people. They're on hand for recommendations about the local area, and really go above and beyond to deliver a first-class experience including helping us with our laundry! I wish we had stayed here instead of the sub-par accommodation we had in Hilo and just used this as a base to explore the South of the Island. Next time!

Stayed in July 2022

We loved everything about the property. There are not a lot of options for food in the village of volcano. Many visitors to the park not staying in Volcano are looking for food as well. I would suggest researching restaurant options and reservations ahead of time.

Chris and Eric were excellent hosts. They greeted us when we arrived and went through everything we needed to know about our stay with them. The room, the property and location were all amazing. We spent time in the hot tub, relaxing on the couches with cocktails and kept warm next to the fire. The room was incredibly neat and beautifully decorated. Chris and Eric had everything we needed to make our visit enjoyable. it was perfect for our anniversary. We were literally a mile from the entrance to volcano national park and about 30 minutes from Hilo. If you’re looking for a true Hawaiian getaway in a rainforest with nothing but you and nature and a volcano this is the place for you. It was incredibly relaxing.

Stayed in July 2022

Everything was wonderful! The only very minor thing I would have liked for a more extended stay is more counter space in the bathroom for my cosmetics and toiletries. But this is very minor and not something that hindered our experience.

I loved the feeling of privacy and yet also very communal. The heated floors in the bathroom were fantastic as well as the bidet and fabulous shower. We loved the floor-to-ceiling windows and waking up to the sunrise in the morning. We felt very safe here too.

Stayed in July 2022

Absolutely nothing, it was perfect!

They were so friendly, helpful, and welcoming. The room was amazing, everything was thought out including snacks! They even helped with a request from a friend of ours to leave a bottle of wine from her for our honeymoon. Highly recommend staying here!

Stayed in July 2022

nothing

the place is magical, surrounded by trees and super comfy

Stayed in June 2022

that we had to leave.

They have thought of EVERYTHING! Fruits , banana bread, teas, coffees and snacks provided in our room - didnt need to ask for anything! Loved the robes for relaxing and hot tubs! and those heated beds- wow!! you need this as it is chilly in this area!

Stayed in May 2022

Not a thing. This place is as perfect as it gets. And it's coming from a very demanding customer who rarely compromises ;)

The Crater's Edge was my favorite booking.com property. Period. The best stay I've ever had. The location was perfect for getting in and out of the park. The room was luxurious, with wine glasses in the bathroom and a big comfortable bed. The hosts, Chris and Eric, went 100 extra miles to make our stay perfect. From the fridge stocked with snacks and delicious locally made banana bread to great tips on which black sand beach we should see. They thought through every detail, including things like providing earplugs if you are bothered by tropical rain. With that attention and exceptional service, the place felt genuinely private. We did not see other guests or our hosts at all. It felt like we had the whole area in the middle of the beautiful rainforest to ourselves. It's the most amazing romantic gateway spot I could ever imagine. If you are thinking about staying anywhere else - don't. Book this place right now. You won't regret it!

Stayed in April 2022