800 Expo Drive, Smyrna, 37167, United States
#1 of 14 hotels in Smyrna
Guests' ChoiceBased on 462 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Sally
United StatesHad to leave
Location Staff Cleanness The bed are so comfortable The shower press was on point .
Stayed in May 2024
Reviewed: 27 May 2024
Free
United StatesHonestly, this was as close to the ideal hotel stay (especially for a non tourist heavy destination) as I have ever been. The only single.complaint I could have, which isn't even anyones fault, and isn't actually a problem, us that I forgot to put out the do not disturb magnet, and the housekeeping services were prompt on their rounds. But they were nice about my mistake and moved on.
Facilities were super clean, staff was so nice and helpful. The room was comfortable and clean, and everything was easy to access and in full working order. Breakfast was simple but good, and 24/7 coffee was a godsend. Not a luxury stay, but a very pleasant and hassle free one that had Wildly comfortable beds.
Stayed in May 2024
Reviewed: 26 May 2024
Kim
United StatesComfortable
Stayed in May 2024
Reviewed: 12 May 2024
Shirley
United StatesCould hear people above us stomping around on the floor.
Convince
Stayed in May 2024
Reviewed: 3 May 2024
Scribner
United StatesRooms are a bit smaller but very nice, clean and reasonably priced.
Very new and modern!
Stayed in April 2024
Reviewed: 1 April 2024
Sharonda
United StatesThe bed wasn't comfortable. It was too soft and I didn't sleep too well
The bathroom especially the shower was really nice.
Stayed in March 2024
Reviewed: 11 March 2024
Dale
United StatesThe staff was very friendly and helpful. We left early so breakfast was not available yet. They has fresh fruit and bagels that we could take on our way out. Also had very good coffee. I definitely recommend.
Stayed in March 2024
Reviewed: 11 March 2024
Ronald
United StatesBreakfast was good, Clean room and facility, nice staff.
Stayed in March 2024
Reviewed: 23 February 2024
Victor
United StatesThe hotel was very clean and accommodating.
Stayed in February 2024
Reviewed: 20 February 2024
Patti
United StatesNo freezer in frig.
Easy access from highway. Clean and comfortable and modern.
Stayed in February 2024
Reviewed: 17 February 2024
Dexter
United StatesThe pillows could've been better.
Very pleased with the staff and cleanliness!
Stayed in February 2024
Reviewed: 1 February 2024
Kemberley
United Statesno microwave in the room
Breakfast
Stayed in January 2024
Reviewed: 29 January 2024
Gregoire
United StatesNothing
Comfort
Stayed in January 2024
Reviewed: 29 January 2024
Darlene
United StatesVery clean and front desk young man very helpful and accommodating! Will use you all again when in that area!
Stayed in January 2024
Reviewed: 27 January 2024
Lejune
United StatesI did not like the modern style storage. I prefer having storage drawers and more traditional closet storage. Otherwise, I had no complaints with the room comfort.
The handicap room location was close to the lobby
Stayed in December 2023
Reviewed: 20 January 2024
Anthony
United StatesVery clean
Stayed in January 2024
Reviewed: 15 January 2024
Don
United StatesWi-Fi easier to utilize
Selection of quality brand foods instead of the usual generic brand crap.
Stayed in January 2024
Reviewed: 9 January 2024
Geri
United StatesVery clean , new , modern and comfortable .
Stayed in January 2024
Reviewed: 1 January 2024
Quinton
United StatesN/a
Great
Stayed in December 2023
Reviewed: 18 December 2023
Leticia
United StatesI liked modern everything was! It was nice and clean.
Stayed in December 2023
Reviewed: 27 November 2023
Don
United StatesCoffee was a challenge
Good options & perfect location
Stayed in October 2023
Reviewed: 23 November 2023
Gerard
United Statesclean and modern. Staff is nice
Stayed in November 2023
Reviewed: 22 November 2023
Sandra
United StatesComfortable and cleanness
Stayed in November 2023
Reviewed: 17 November 2023
Karen
United StatesI liked breakfast sandwiches and the grab and go convenience.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content