Reviews of avid hotel Summerville, an IHG Hotel
301 Holiday Drive, Summerville, 29483, United States
#6 of 20 hotels in Summerville
Guests' ChoiceReview score
Based on 516 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.2
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Location
9.1
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Facilities
9.0
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Staff
9.2
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Value for money
8.6
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Free WiFi
9.5
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Reviewed: 13 May 2024
Drequel
United States4 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
No pool
Clean and quiet. Nice location
Stayed in May 2024
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Reviewed: 12 May 2024
Robert
United States17 reviews3 helpful votes8.0“It was an easy short stay. The staff was very friendly.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Perfect for traveling alone for work. The room was smaller than expected, but very efficient and clean. Close to Summerville and all the restaurants, and such.
Stayed in April 2024
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Reviewed: 6 May 2024
Ariana
United States2 reviews10“everything was perfect except for the view .”- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
n/a .
everything .
Stayed in May 2024
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Reviewed: 22 April 2024
Hull
United States10 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room - Hearing Accessible
- • Stayed 2 nights
- • Submitted via mobile
The only thing was the room we booked was pet friendly. We assumed when we paid the full 2 night stay in advance that our dog was included in the price. Upon checking in I asked to make sure we had a pet friendly room. They said yes and asked if we had our pet with us. I said we do and I was charged $150 extra, $75 per night plus taxes, which came up to be $168. That was an unexpected cost. I don't know if the hotel didn't disclose the additional cost or Booking.com. You would think with it being a pet friendly room that extra cost was already figured in otherwise why would you book a room that was pet friendly? There were plenty of vacancies at the other 4 or 5 hotels in that quarter of a mile area but it was already after 9pm when we arrived and too late to cancel without losing what we already paid.
The staff was courteous and pleasant. The rooms were clean and comfortable.
Stayed in April 2024
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Reviewed: 22 April 2024
Lindsay
United States4 reviews9.0“Just the basics, but clean and comfortable.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
This is a basic hotel, so not a lot of extras in your room, but honestly it was perfect for a weekend away. It did include a continental breakfast, but the breakfast did not really offer that much. Packaged granola bars, packages of oatmeal, and cereal.
The staff are very friendly and the lobby/ room were very clean. I would definitely stay here again. The location is excellent as well. You're surrounded by lots of shopping and restaurants. Super close to the highway but you don't hear any road noise.
Stayed in April 2024
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Reviewed: 21 April 2024
Shantelle
United States1 review8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The room was a little too small for my husband and myself do to the fact that he is in a wheelchair. It was hard to turn him around and also it was very difficult to get him into bed because there wasn't sufficient room for his chair to fit between the wall and the bed.
The staff was wonderful and the room was clean with a really good shower.
Stayed in April 2024
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Reviewed: 19 April 2024
Joanne
United States1 review10“Great!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location, great amenities, spotlessly clean
Stayed in April 2024
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Reviewed: 22 March 2024
Lisa
United States10 reviews1 helpful vote9.0“Nicer than most hotels in this price range. Clean and new.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Clean, new hotel in a great location
Stayed in March 2024
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Reviewed: 14 March 2024
Janice
United States6 reviews10“My stay over exceeded by expectations”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
I didn't have any complaints about this hotel and I would definitely be patronizing it again when I visit Charleston
The breakfast was healthy and fresh the hotel was very clean the staff was friendly the rooms were spacious the best made you feel like you were sleeping at home
Stayed in March 2024
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Reviewed: 26 February 2024
Julie
United States1 review10“very pleasant -- will stay again!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
the only thing i wasnt crazy about were the pillows --not comfortable
I loved the access to coffee / tea -- it's very important to me. the breakfast was very nice
Stayed in February 2024
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Reviewed: 19 February 2024
Keith
United States1 review10Exceptional- • Business trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
N/a
Very clean and the employees were nice
Stayed in February 2024
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Reviewed: 19 February 2024
Leslie
United States6 reviews8.0“Overall the stay was comfortable.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The breakfast could have been better. I wasn't expecting packets of oatmeal, packets of cereal, bagels, and packaged breakfast biscuits. I would have preferred fresh cooked food.
The staff was very friendly. The building in general was well maintained and clean. The room was clean and modern looking.
Stayed in February 2024
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Reviewed: 15 February 2024
Daniel
United States3 reviews8.0“Breakfast poor but rest good”- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
N/a
Location
Stayed in February 2024
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Reviewed: 3 February 2024
Nadine
United States8 reviews1 helpful vote10“Great accommodations. One of our favorite hotels.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
We like AVID Hotels very much. Nice, clean, friendly staff. Good breakfast. Great walk-in shower.
Stayed in February 2024
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Reviewed: 22 January 2024
Jessica
United States1 review10“I love it and I will be back”- • Leisure trip
- • Solo traveller
- • King Room with Tub - Mobility Accessible
- • Stayed 1 night
- • Submitted via mobile
N/a
Everything
Stayed in January 2024
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Reviewed: 22 January 2024
Diamond
United States3 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The staff were very friendly and helpful. The room was clean and comfortable. Great location as well.
Stayed in January 2024
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Reviewed: 15 January 2024
Douglas
United States1 review10“It was nice. Definitely would go back”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
It took at least 5-7 minutes to get warm water in the bathroom
Everything
Stayed in January 2024
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Reviewed: 9 January 2024
Sharon
United States2 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Being on the 2nd floor facing the parking lot on the first night it I had some very loud guest outside at 10 that woke me up.
The room was very clean and comfortable.
Stayed in January 2024
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Reviewed: 3 January 2024
Simon
United States5 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King Room with Tub - Mobility Accessible
- • Stayed 2 nights
- • Submitted via mobile
NA
Other than the loud family that was above us, the stay was comfortable.
Stayed in December 2023
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Reviewed: 3 January 2024
Shelby
United States7 reviews10“Clean, convenient and comfortable”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Great selection at breakfast, little retail area had plenty snack options for purchase. Very clean! Convenient location. Front desk personnel very nice, professional and friendly.
Stayed in December 2023
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Reviewed: 3 December 2023
Jack
United States5 reviews9.0“Overall was very pleased with the way the property was maintain and very clean.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 6 nights
Room was a little cramped and not enough space for two people to sit in the room without having to sit up in the bed, but it was a room with two twin beds the king size might have been better not sure as we didn't see a king room.
Location and breakfast were very good. Had issue with hvac system and notified staff and they had the Maintenace man in our room right away to fix the issue.
Stayed in November 2023
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Reviewed: 25 November 2023
G
United States1 review10“Never heard of Avid previously but now they are on my list of places to stay.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
I prefer a firmer bed and pillows.
Breakfast as expected. Decortotally unexpected and welcome. Clean and very functional. Would stay there again.
Stayed in October 2023
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Reviewed: 6 November 2023
Ronda
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
No microwave in room
Nice, clean hotel. Bed is comfortable. Refrigerator in room but no microwave. Microwave is in lobby.
Stayed in November 2023
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Reviewed: 13 October 2023
Carlee
United States1 review9.0“Avid provided us a great, pet friendly place to stay.”- • Leisure trip
- • Couple
- • King Room - Hearing Accessible
- • Stayed 4 nights
- • Submitted via mobile
The air in the room had a stale odor. The upstairs visitors were very noisy, stomping around all hours of the night keeping us awake (no fault of the hotel itself).
The location was great. Close to shopping, restaurants and attractions. Breakfast was wonderful. I liked the fact that there were healthy options such as the egg white/veggie omelettes, hard boiled eggs and fruit offerings.
Stayed in October 2023
